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Holiday Inn Express Berlin City Centre
Ranked #175 of 634 Hotels in Berlin
Reviewed November 30, 2013 via mobile

Stayed for 3 nights. No double bed a downer. Rest was top range for price. Good breakfast very clean rooms good asssistance from staff. Handy advice and tips on pubs reataurants and shopping. Also they kept our luggage safe on the last day and called us a good taxi to SXF cost 35 Euro though. Near a few good restaurants and a short hike to Potadamer Platz. They had opened the xmas markets great fun.

Stayed: November 2013, traveled as a couple
1  Thank mstaunt0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GSM_HIEX_Berlin_CC, General Manager at Holiday Inn Express Berlin City Centre, responded to this reviewResponded December 27, 2013

Dear Guest,

thank you for choosing our hotel and for your nice review here.
We hope you had a pleasant way back home and look forward to your next visit.

Sincerely
Jens Meissner
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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438 - 444 of 1,549 reviews

Reviewed November 20, 2013 via mobile

Great location for the rate, walking distance to check point Charlie. Grocery store located across the street for any bare necessities. Also near the U Mockerbrucke train station. Free WiFi in the lobby, breakfast included and nice and friendly staff.

1  Thank tobby54
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
GSM_HIEX_Berlin_CC, General Manager at Holiday Inn Express Berlin City Centre, responded to this reviewResponded November 27, 2013

Dear Tobby54,

Thank you for taking time to write a review about our hotel.
I´m happy that you like our rooms, our breakfast, our free wifi and our central location.
On your next trip to Berlin, we would be pleased to welcome you back at the Holiday Inn Express Berlin City Center.

Kind regards
Jens Meißner
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 18, 2013

Great European Breakfast, excellent service from front desk, clean tidy rooms, over all great place to stay while in Berlin. Near metro, bus lines stop almost in front of the hotel. Front desk will order taxi for you.

Stayed: July 2013, traveled with family
Thank Sandra27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GSM_HIEX_Berlin_CC, General Manager at Holiday Inn Express Berlin City Centre, responded to this reviewResponded November 19, 2013

Dear james3371,
thank you for your nice review. I hope you had a great time in Berlin and a pleasant way back home.
Sincerely
Jens Meissner
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 18, 2013 via mobile

Just back from berlin, had 4 superb nights at this hotel. Friendly staff excellent breakfast
great location u bhan just round the corner. Quiet area but still very central to the city. Would stay again

  • Stayed: November 2013
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1  Thank james3371
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GSM_HIEX_Berlin_CC, General Manager at Holiday Inn Express Berlin City Centre, responded to this reviewResponded November 19, 2013

Dear james3371,
thank you very much for choosing our hotel and your review.
We are looking forward to welcome you back at your next stay in Berlin.
Sincerely
Jens Meissner
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 14, 2013

This hotel is more than average, but not very good which is a next step.
The location is very good, the room was fine, but the bathroom so small (but every inch is used as much as possible, German minds confirm technical ingenuity). We had a view to Postamer Platz and Sony Center which colors in the night were very beautiful. The breakfast was a little disappointing for a german breakfast. We had a better and richer breakfast in Paris where is known is usually a poorer breakfast.
Finely, if we go again in Berlin, maybe we'll choose it again, because from there you can walk to Postdamer Platz in 10 minutes, to Brandenburg Gate in 15 minutes, to Friedrichstraße, Unter Den Linden boulevard, and the old Anhalter Bahnhof ruins are just next to hotel (this being one of not so many original old historical buildings which remained in Berlin)
The taxi is easy of access, from Tegel airport to hotel was just 20 euro, so you can use the cab (all Mercedes or Toyota).
We were there in the day of Berlin Marathon and it was a fantastic atmosphere, go there if you can, you will feel that energy with all your body and your mind. Next days you can visit the city with its history, Museums and traditional brewers. In the evening you'll enjoy to come back in your quiet, warm and clean hotel room.

  • Stayed: September 2013, traveled with family
    • Value
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Thank dianamd07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GSM_HIEX_Berlin_CC, General Manager at Holiday Inn Express Berlin City Centre, responded to this reviewResponded November 18, 2013

Dear Dianamd07,

Thank you for taking your time to write such a nice review about our hotel. I am sorry that we could not meet all your expectations with our extended continental buffet breakfast with different kinds of sausage, cheese, yogurt,a choice of bread, jam, fresh fruits , boiled eggs, croissants, cakes and a variety of juices and tea and coffee specialities.

We look forward to welcome you back at your next stay in Berlin
Kind regards
Jens Meissner
Genearl Manager

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Reviewed November 2, 2013

I booked this hotel on a last minute trip, knowing that it was in a very central, well positioned location for the tourist activities that I wanted to complete. For that task, it performed as a mostly-clean room, quiet, mostly comfortable place to call home base while spending most time on foot and in trains in the city.

My first night there I wanted to change hotels. While the staff was excellent and attentive (though without showing much personality) the decor of the hotel felt cold and lifeless. The lobby was clean, the breakfast area was excellent (though over populated around 10 a.m. each day, to the point that I wanted to turn around and pay for breakfast somewhere) and the elevators were well maintained.

I also learned that the stairwells are well maintained because at times the elevators can be over-populated as well.

The hallways were clean and nice. The room itself where the bed is was modernized acceptably, though the carpets showed the past life of stains around the edges, and the walls had some splats and scuffs that makes me feel unhappy with mid-term cleaning routines.

The bathroom was certainly clean to my expectations, though it showed some age compared to the rest of the room. It featured an interesting swing door that can either close to the shower & toilet, or it can close the toilet in its own little box. Quaint.

I would not choose to stay here again because a vacation for me also usually entails an interesting little hotel with some uniqueness to it, or having been maintained almost to perfection. This hotel was not that. But if you are looking for a clean room, a value on price and a good central location this hotel may meet your needs.

The hotel is about a 2 block walk from the S or U trains, and is in a sort of sleepy part of the city. Not a lot of sidewalk life or shops, but quite near to some art halls/museums. If you want to be central, but sleep in a quieter area, this could also be an area for you.

If I could provide some suggestion to the hotel, provide incentive for groups to use breakfast at different times, because the overcrowdedness of breakfast was unacceptable. Additionally, mid level cleaning needs brought up a notch, so things like splats of unknown stuff under the window and luggage marks on the walls are taken care of. Room 411.

Room Tip: Choose a low floor if you don't want to wait a long time for elevators. They seem to be quite ja...
See more room tips
  • Stayed: October 2013, traveled with friends
    • Value
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Thank Scott T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GSM_HIEX_Berlin_CC, General Manager at Holiday Inn Express Berlin City Centre, responded to this reviewResponded November 5, 2013

Dear thatchman1,
Thank you for taking time to write a review.
I would like to apologize for any inconvenience caused to you during your stay.
On your next trip to Berlin, we would be pleased to welcome you back at the Holiday Inn Express Berlin City Center.

Kind regards
Jens Meissner

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 1, 2013

We stayed here for 3 nights in October. The rooms were very clean and well equipped with everything you would need for a short break. The TV even had a choice of UK channels that although not essential was nice to see. Breakfast was a full on continental, with all things you would not normally eat in the morning i.e. cooked meats and salami's,cheese and cakes! Although pastries, toast yoghurt and fruit were also available the choice was very good.
As my daughter reminded me where else in Europe would you have what most people would consider a dinner for breakfast (egg,bacon sausage, black pudding,hash browns, beans etc) Only in England!! Would defiantly stay here again, the location is excellent for museums and a short 20 minute walk to the Brandenburg Gate.

  • Stayed: October 2013, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
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Thank rebelwaltz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GSM_HIEX_Berlin_CC, General Manager at Holiday Inn Express Berlin City Centre, responded to this reviewResponded November 5, 2013

Dear rebelwaltz,

Thank you for taking time to write a review about our hotel.
I´m happy that you like our rooms, our breakfast, our free wifi and our central location.

On your next trip to Berlin, we would be pleased to welcome you back at the Holiday Inn Express Berlin City Center.

Kind regards
Jens Meissner

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Berlin City Centre

Address: Stresemannstr. 49, 10963 Berlin, Germany
Phone Number:
Location: Germany > Berlin > Kreuzberg
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#141 Romantic Hotel in Berlin
Price Range: $78 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Berlin City Centre 3*
Number of rooms: 256
Official Description (provided by the hotel):
Stay smart! at the Express by Holiday Inn Hotel Berlin City Centre perfectly located at the Tempodrom and just 10 minutes walking distance from the new center of Berlin, the famous Potsdamer Platz and the Sony Center. The beautiful and grand Friedrichstrasse, Unter den Linden, Check Point Charlie and the storied Brandenburg Gate can easily be reached. Also the legendary boulevard Kurfuerstendamm, the well known department store KaDeWe and the Alexanderplatz are easily accessible. Great connections to both fair grounds and the airports Tegel (TXL) and Schoenefeld (SXF).After a good sleep in one of our 256 modern rooms, all with air condition, high speed internet and coffee and tea maker, start with our complimentary buffet breakfast, possibly enjoying our summer terrace. At our Business Corner in the lobby we offer Free WIFI.If on business, make a bargain with our BUSINESS PACKAGE or for leisure, buy tickets for Madame Tussauds, Legoland, Berlin Sightseeing or Concerts (Holiday on Ice, Lionel Richie, Robin Gibb) directly at the reception.Kids Stay Free Policy at the Express by Holiday Inn Hotel Berlin City Centre: Children under 18 years stay free in their parents' room using the sofa bed.Meet Smart! At Express by Holiday Inn Hotel Berlin City Centre meetings and trainings for up to 45 people will be a great success. ... more   less 
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Also Known As:
Holiday Inn Express Berlin City Centre Hotel Berlin
Holiday Inn Berlin

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