Already upon the first booking of this hotel, the hotel charged me twice for the booking, under two different companies. I had to wait until I could get them official documentation from my credit card company until they agreed to return anything, and did not offer any compensation for this mistake. However, as the hotel turned out to be nice during our stay I decided to forget the mistake and enjoy my stay in a hotel with a great location. Then, upon our departure, I agreed to sign an upgrade charge fromm my account, but instead they had charged me for the THIRD time for the full amount of the booking. I did not authorize or sign this transaction and they had simply taken this from my credit card, fully unauthorized. Unfortunately, this kind of treatment is unheard of, and I would not hope this for anyone else that simply tries to plan a carefree vacation in Berlin. Hence, I will be sure to never come back to this hotel again and encourage people to do the same or at least be very very careful with the charges this hotel makes from your credit card.
- Official Description (provided by the hotel):
- Situated in Berlin's pulsating and hip central district of Mitte, amidst creative and chic fashion shops, galleries, trendy media agencies and a myriad of culinary locations, the 72-apartment Lux 11 opened on July 1st 2005. The renowned London-based architect team, Silvestrin/Salmaso, has elegantly fused this stylishly modern structure with its historic setting. With interiors oriented towards hospitality, spaciousness and comfort, the Lux 11's open-plan guest rooms and public spaces provide natural scenery in tones of Chinese green for the gleaming bleached wood furniture and fittings. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Orbitz, Travelocity, Agoda, TripOnline SA, Cancelon, Priceline and Hotel.de so you can book your Lux 11 reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Lux 11 Hotel Berlin