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Courtyard by Marriott Berlin City Center
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Reviews (1,342)
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Reviewed May 6, 2014 via mobile

We thoroughly enjoyed our stay in Berlin thanks to this comfort and centrally-located Marriott. We stayed for 2 nights and the services was excellent, just as one would expect at any Marriott hotel. The hotel is less than 500 meters from a U-Bahn stop (underground metro) that goes to all the major sites (Potzdamer Platz, the TV Tower, Brandenburg gate, etc). The cafe downstairs provides a great buffet breakfast. We would highly recommend this hotel to friends visiting Berlin.

Stayed: April 2014, traveled as a couple
1  Thank kikiboombox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 4, 2014

We stayed at this hotel for 4 nights and were VERY surprised to discover that wifi was not included. The wifi was 2.50 euros for 1 hour or 9.99 euros for 24 hours. This was despite the fact that its listing on Expedia indicates they offer free wifi. So very strange.

The room itself was very nicely updated and I enjoyed the decor. The TV had very limited channels for an international audience. Most of the channels were in German only without subtitles and they only had two English-speaking channels: BBC and CNN. The location was decent - about 3 blocks from Check Point Charlie and very close to the Spittelmarkt U-bahn station. The bathroom toiletries smelled very nice, but the bottles are very small. There was a very helpful electric kettle in the room for tea and coffee and a minifridge for storing beverages and snacks - I much prefer that to having a minibar.

  • Stayed: May 2014, traveled as a couple
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Thank KimtasticSpaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CY_Berlin, Guest Relations Manager at Courtyard by Marriott Berlin City Center, responded to this reviewResponded May 7, 2014

Dear KimtasticSpaz,

Thank you for your review of our hotel and your stay with us. Your feedback means a great deal to us. We are happy to hear that you enjoyed your stay and that you will recommend us in the future.

It will be a pleasure to welcome you back for your next visit to our city.

Kindest regards
Guest Relations Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 20, 2014

Courtyard is located at a very convenient location just five min from the u bahnspittelmarkt.
I was upgraded to a suite and it hasa very spacious living room, bedroom and ensuite. Bed was comfortable and the aircon much appreciated.only niggles was the tiny portion of toiletries in the bathroom, woul.d be nice if they provide more than one tiny tube of shower gel, shampoo and soap.
Also, was hunting for a bin the living room, wasnt any there.
The location is quiet and I slept well. Request for late checkout wasnt a problem.

Stayed: April 2014, traveled solo
Thank philiplk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CY_Berlin, Guest Relations Manager at Courtyard by Marriott Berlin City Center, responded to this reviewResponded April 23, 2014

Dear philiplk,

Thank you for the complimentary review of our hotel and your stay with us. Your feedback means a great deal to us.

It will be a pleasure to welcome you back for your next visit to our city.

Kindest regards

Guest Relations Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 18, 2014

We stayed for two nights at the Courtyard by Marriott. The rooms have recently been updated and we both liked them. They are a good size, very clean, comfortable beds and quiet. The bathroom was a good size although my wife thought that the water could have been hotter for baths. The reception staff were polite and helpful throughout our brief stay.

  • Stayed: April 2014, traveled as a couple
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Thank MeltonJerry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 10, 2014

I called this property prior to my arrival about a personal issue I had encountered and the lady that assisted me and the follow up emails from Marco were phenomenal. Our room was upgraded to compensate for an unexpected and unavoidable extra person coming to stay despite me offering to pay any surcharges. Every member of staff we dealt with during our stay went above and beyond with their service so I think the whole team needs some recognition!

Location wise the hotel is very central and easily accessible by many different methods of transport. We found taxis to be quite cheap when shared. The hotel itself is large, with free wifi in the lobby. The room was incredibly spacious even with 2 doubles and a sofa bed and the bathroom was very big too. Even with 3 adults in the room we didn't feel cramped at all.

I would highly recommend this property to anyone visiting Berlin. Especially families as there is a lot of space in your rooms here.

  • Stayed: April 2014, traveled with friends
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Thank deansmith333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CY_Berlin, Guest Relations Manager at Courtyard by Marriott Berlin City Center, responded to this reviewResponded April 20, 2014

Dear Mr. Smith,

thank you for your feedback. We are delighted to hear that you were satisfied with the pre arrival contact and that you enjoyed overall stay at the Courtyard by Marriott Berlin City Center.

We look forward to welcoming you back to the Courtyard Berlin in the near future.

Sincerely,

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