Comfortable,well lit rooms and adequate dining. Pity they still charge for internet use.
It is not smack in the heart of the tourist district but it is only a Km or so on foot to the Museum Island (if you have invested in a good map). The U Bahn makes that even more accessible, and it will be better once the new line running down Unter Den Linden is complete (September 2013).
Consider whether you want the museums, for which the location is pretty good, or the Kurfurstendamm shopping area. If the latter is your interest, this is really not the best location for your stay. That is a journey of about 5 Km, although again, this is perfectly do-able with the U Bahn.
We did have a few small complaints detailed below but they were dealt with quickly and courteously.
We though the quilt was a bit thin and the pillows inadequate but a call to reception resulted in a second quilt and more pillows being delivered in half an hour.
One night the housekeeper did not replenish the tea and coffee, but again a call to reception resulted in supplies being promptly delivered.
One evening at the restaurant my wife's salmon was undercooked but a complaint resulted in a speedy replacement. That particular night there was a large party dining in the restaurant and I think the kitchen staff were struggling to cope.
I also found out that the phone in the hotel did not provide an outside line. Reception were happy to make a call for me to confirm a pick up time. I had wrongly thought the shuttle company were not answering their phone, but the problem was the room telephone.
So a few niggles but the staff were friendly, helpful, and spoke good English.
If you are on a budget you will probably be quite happy. I did not use the spa area. I am told there is ample parking so that would be an attraction for business travellers but I went by shuttle bus from the airport, then used the U bahn.
Without the minor niggles I would have awarded four stars.
HOWEVER: I made the mistake of giving the hotel my debit card instead of my credit card. For three days afterwards my bank account showed spurious transactions amounting to £450. They have now been reversed off. I am told that this is not uncommon if you let a hotel have your debit card, but it was a new experience for me and quite took the shine off what was otherwise a good vacation.
- Official Description (provided by the hotel):
- The Courtyard Berlin City Center is in walking distance to many famous Berlin attractions such as Friedrichstrasse, Alexanderplatz, Gendarmenmarkt, Checkpoint Charlie, Memorial of the Berlin Wall and popular Potsdamer Platz. ... more less
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- Also Known As:
- Courtyard By Marriott Berlin City Hotel Berlin
- Courtyard Berlin
- Berlin Courtyard