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“AVOID”

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Amaryl City-Hotel am Kurfuerstendamm
Ranked #596 of 635 Hotels in Berlin
Reviewed November 12, 2009

Pro's - Good location.

Con's - Ant infested bedrooms, bathrooms and beds. Hostel not a hotel. Owner wouldn't understand 'Customer Care' in a million years. Fire doors wedged open with fire extinguishers. Warm orange juice.

Would I recommend? - Are You having a Laugh!

  • Stayed: November 2009, traveled on business
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4  Thank solwayfirth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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24 - 30 of 73 reviews

Reviewed November 11, 2009

The Hotel is situated in quite a good location, however this is the only good point. The external approach of the hotel is an indication of what to expect, a dilapidated state, showing a lack of care and maintenance. This general theme is continued through the service recieved by staff.

Our room was on the fifth floor, and we arrived at night. While the idea of having corridor lighting on a timed switch may be environmentally friendly, it would be much more useful if the lights stayed on long enough for us to get to our ant-infested room.

The room was advertised as a three bed room, but was in fact two singles and a sofa, and the bedding was not changed at all during our stay.

The bathroom had notices that you were to leave you towels on the floor if you required new ones. However every night we cam back over the whole week we stayed there, they were still on the floor when we returned in the evening.

The hair dryer in the bathroom was appaling, as effective as an asthmatic dog breathing on you and emitted a smell of burning electrics.

The television had no remote control- not the biggest problem however.

The breakfast was possibly the worst point of the stay, it was literally a selection of processed meats a plastic cheese with stale bread rolls. Or the option of mueseli with some room temperature milk, that i doubt had been chilled at all.

The hotel management on the second night of the stay demaned a security deposit from our group due to damages allegedly caused by us during our stay, despite the fact the damages were clearly old and had been there probably since the hotel was last decorated (likely pre-dating the fall of the wall). The alternative to paying the deposit was that they would kick us out. They said that the deposit would be against any further damages, however the following morning they decided to keep the deposit, and again threatened us with turfing us out. We were a large group of about 50 people, on a study visit, however there seemed to be some confusion between us and another large group of students also staying the hotel, and as such we were all treated as one mass group.

On the final day we asked that we could leave our bags in the hotel as we were not due to leave berlin till late afternoon. The management wanted 3 euros per person, which isnt unreasonable as local secure storage cost roughly the same. However, the secure storage room the hotel promised turned out to be an adjacant disused store front, with the entire groups bags on full display to passers by.

If anybody has seen guesthouse paradiso or fawlty towers and laughed at the notion of a hotel that bad, think again that places like that actually exist. Avoid this Hotel at all costs. Sleep in your car if you have to.

  • Stayed: November 2009, traveled with friends
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5  Thank nestu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2009

Only good thing was the location,

Was promised rooms which were not provided correctly. Was also told free internet access but this is only available from an awkward terminal in the lobby. It got to the point with this hotel i was refused to use any services (which are limited) so as they would not make any more money out of myself.

  • Stayed: November 2009, traveled with friends
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3  Thank Johnzetraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 8, 2009

To sum up, avoid this hotel because when we stayed the manager extorted extra money out of us for a 'deposit' (which was not returned despite no damage being done) by threatening to throw us out unless we paid up.

  • Stayed: November 2009, traveled with friends
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4  Thank mobro67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 7, 2009

POSITIVES:
The hotel is in a good location close to Kurfustendamm high street with only a short walk to the nearest U-Bahn Station enabling any traveller easy access to explore the rest of the city.

NEGATIVES:
This is the worst hotel I have ever stayed in (more hostel like than hotel like), the rooms were cramped and uncomfortable with small ant infested beds and bathrooms.
The free Geoffnet access is only available in reception, if you want access in you room be prepared to pay upfront. In fact be prepared to pay upfront for absolutely everything, if the management can rip you off they will!!!!

  • Stayed: November 2009, traveled on business
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4  Thank purplewoodlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 7, 2009

I would like to think that I write reviews in a balanced manner in order that others can benefit from my experiences, so despite all of the bad things about the Amaryl, I will start with positives.

The Good?
The hotel is in a great location, close to good shopping areas, transport links, and restaurants. (Sorry but that your lot!).

The Bad!
The wildlife in the rooms was a bit unexpected, most of the rooms had an infestation of ants.

The service from the management was nothing short of appalling, one of my colleagues was given a room that had previously suffered some minor damage, the management wanted 300 Euro for this and would not accept that the damage existed prior to our arrival, the money was demanded with menaces i.e. pay up or get out.


The condition the rooms varies from reasonable to disgraceful, allocation is all down to luck of the draw.

Fire doors throughout the building where wedged open, despite our concern and action to remove wedges staff continued to disregard the risk of fire spread.

On checking out we asked to leave our cases until our transport arrived, again the management where quick to exploit the situation in seeking 100 euros for the use of an adjacent disused shop front.

To say this place was like Faulty Towers would be doing that fine establishment a disservice, suffice to say I could go on, but would rather conclude with a warning the you stay hear at your peril.

  • Stayed: November 2009, traveled on business
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3  Thank sleeps2go
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 13, 2009

I travelled with a small family group, my single roomm was a proper single - no supplement. Accommodation basic, cleanliness excellent, lashings of hot water, comfortable bed, very good breakfast bar, friendly staff. The only downside was the lack of a mirror for dressing, and the small bathroom mirror was sited too high to be of any use to a person only five foot two inches in height.

  • Stayed: September 2009, traveled with family
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2  Thank bordersoap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Amaryl City-Hotel am Kurfuerstendamm

Address: Lietzenburger Str. 76, 10719 Berlin, Germany
Location: Germany > Berlin > Charlottenburg
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #596 of 635 Hotels in Berlin
Price Range: $68 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Amaryl City-Hotel am Kurfuerstendamm 3*
Number of rooms: 95
Official Description (provided by the hotel):
The Amaryl City-Hotel is a charming typical Berlin hotel built at the turn of the 19th century, conveniently located close to business, shopping and entertainment centres. Moreover, the property has fantastic links with public transport to all areas of the city. The Hotel offers you the possibility to meet Berlin individually or in groups by reasonable prices. The Berliner Zoo, the Ku-Damm-Carré, the Gedächtnis-Kirche, the KaDeWe and the Europa-Center are nearby and are easy to navigate on foot. ... more   less 
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Also Known As:
Hotel Amaryl City
Amaryl City Berlin

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