I have been to this Cinestar Cinema a number of times over the years and always make a point of seeing what is showing when I am Berlin. I have never had any problems with staff being rude, smelly toilets, finding which screen is show the film I have booked or someone in my seat. I have always found the experience similar to going to the cinema in the UK. I try and go on a Tuesday if possible as the prices are cheaper.
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