I just completed a week long stay at this location. I would strongly recommend this hotel for a number of reasons. First, the front-desk staff was exceptional. Check-in, questions about local sites, and check-out were all handled pleasantly and efficiently. Second, the location is fantastic, just a couple of minutes walk from the Alexanderplatz transport hub. Third, despite the central location, the hotel is very quiet. I had a courtyard facing room on the 7th floor and didn't experience a single episode of unwanted noise in the entire week's stay. This is obviously good for sleep quality. Fourth, the rooms were modern and clean with a spacious layout, good water pressure, etc. Finally, the restaurant breakfast was good. There was a little less selection and variety than I have had at some other Berlin hotels (Leonardo in particular), but the food quality was good.
My only complaint about the hotel was with the bar service. Our first night there, we stopped in to redeem coupons for free beers that we received with our stay and due to IHG status. We interacted with two servers, both of whom were extremely rude. They seemed to not want to bother with us redeeming the coupons. We also tried to engage them in conversation, but they weren't having it. On the last night of the stay, I returned to the bar for a drink and a snack. The server that evening was much friendlier.
All in all, despite the two rude bartenders, I would strongly recommend this hotel. It will be my first choice when I return to Berlin.
- Official Description (provided by the hotel):
- The Boutique Lifestyle Hotel Indigo Berlin Alexanderplatz is located in the city center of Berlin, only 300m away from the Alexanderplatz and surrounded by countless shopping attractions, culture and fashion highlights. Its location at the very heart of Berlin makes it a perfect spot to start your Berlin Experience. Waking up in the "neighborhood" design, all rooms artwork is inspired by the neighborhood of the Alexanderplatz and Eastern part of Berlin, bringing some of the creativity of the city onto the walls. All our 153 modern, comfortable and cozy rooms are equipped with flat screen LCD TV, SKY TV, safe, air condition, electric kettle with a free choice of coffee and tea facilities, minibar as well as a hand-picked choice of toiletries and an invigorating rainfall shower. Free Wi-Fi and free phone calls landline in 17 European countries, the USA and China are also included. An extensive and delicious breakfast buffet with a rich choice of homemade marmalade, fruit juices and coffee specialties awaits you in the morning in our restaurant. Enjoy an authentic delicious meal at our restaurant La Maison de L'entrecôte for lunch or dinner. Our head chef uses only the freshest ingredients. The entrecote in all its variety is the signature dish of our restaurant. In addition we offer a choice of international specialties. Relax after a long day of work or sightseeing in our fancy "White 5 Bar" by a classic exotic cocktail or a whiskey in our Bar Lounge. Further, the Hotel Indigo has 3 meeting rooms for a maximum of 80 people. All rooms are located on the ground floor are equipped with daylight, modern meeting technique, Wi-Fi, air condition and can be darkened. For sporty active people, the hotel offers 24h an own fitness room with cardio equipment free of charge for hotel guests. ... more less
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