We stayed in the hotel for 2 nights during the busy school holiday period before Easter. We booked the deluxe double room which was advertised as more spacious than normal rooms including Agenda toiletries ( very small compared to other hotels). I wouldn't recommend spending the extra money for the deluxe room with view. We were located on the 3rd floor but actually expected a better view for the additional charge. Free welcome beer at the bar was nice, however staff at the bar seemed a bit rude. At 10.30pm the coffee machine was already switched off and foreign guests were treated not very welcoming. Staff were complaining about not receiving tip, talking about guests amongst each other, not at all professional. The next day we returned to the hotel around 11.30pm and the bar was closed. Waiting time at the lift in the morning is long, only two small lifts, no staircase. Reception was staffed with only one person at around 9am during busy check out period. Hotel is very clean and beds comfy. Tassimo coffee machine really nice to have. We are staying in many hotels around Germany and Europe for business and leisure and found the service and value for money disappointing. iPod docking station is pretty basic, choice of radio channels via TV very limited. I was surprised about the high rating at tripadvisor as I think this doesn't reflect the true picture. I'm sure there are cheaper hotels in the area with comparable service.
- Official Description (provided by the hotel):
- The Boutique Lifestyle Hotel Indigo Berlin Alexanderplatz is located in the city center of Berlin, only 300m away from the Alexanderplatz and surrounded by countless shopping attractions, culture and fashion highlights. Its location at the very heart of Berlin makes it a perfect spot to start your Berlin Experience. Waking up in the "neighborhood" design, all rooms artwork is inspired by the neighborhood of the Alexanderplatz and Eastern part of Berlin, bringing some of the creativity of the city onto the walls. All our 153 modern, comfortable and cozy rooms are equipped with flat screen LCD TV, SKY TV, safe, air condition, electric kettle with a free choice of coffee and tea facilities, minibar as well as a hand-picked choice of toiletries and an invigorating rainfall shower. Free Wi-Fi and free phone calls landline in 17 European countries, the USA and China are also included. An extensive and delicious breakfast buffet with a rich choice of homemade marmalade, fruit juices and coffee specialties awaits you in the morning in our restaurant. Enjoy an authentic delicious meal at our restaurant La Maison de L'entrecôte for lunch or dinner. Our head chef uses only the freshest ingredients. The entrecote in all its variety is the signature dish of our restaurant. In addition we offer a choice of international specialties. Relax after a long day of work or sightseeing in our fancy "White 5 Bar" by a classic exotic cocktail or a whiskey in our Bar Lounge. Further, the Hotel Indigo has 3 meeting rooms for a maximum of 80 people. All rooms are located on the ground floor are equipped with daylight, modern meeting technique, Wi-Fi, air condition and can be darkened. For sporty active people, the hotel offers 24h an own fitness room with cardio equipment free of charge for hotel guests. ... more less
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