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“Above and beyond expectations!!!”

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The Ritz-Carlton, Berlin
Ranked #23 of 634 Hotels in Berlin
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed July 4, 2014

This hotel is beautiful with great amenities but the most significant aspect of this hotel was the service. We arrived here from airport with luggage lost by airline. The staff called the airline for us throughout our stay to try to help us recover items, offered us items to use during stay, etc. We are particularly thankful to Tony and Terry who made us feel very welcome.
Hotel location was great too--easy to get to great dining and shopping as well as tourist sites within walking distance.

  • Stayed: June 2014, traveled with family
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2  Thank barriefromABQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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989 - 995 of 2,845 reviews

Reviewed July 3, 2014

We were so amazed and thrilled by our stay at the Ritz-Carlton! When we arrived at the hotel we were escorted to the Executive Lounge for a glass of wine while we checked in for our stay. The service was over the top! We felt soooo pampered. The location of this hotel was within walking distance to several historical sights. I would give this hotel my top rating.

  • Stayed: June 2014, traveled as a couple
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1  Thank Vince Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 3, 2014 via mobile

Stayed here for two nights.
Perfect location. Used Marriott points, well worth it. Great staff, including guest services which left us champagne and a cake for my wife's 50th. Close to all the major sites. Tip: book the restaurant at the Reichstag if you don't have tickets to visit the dome and don't want to wait in line. Available same day.

Stayed: July 2014
2  Thank a n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 1, 2014

It was a wonderful experience staying there, the amenities were really wonderful and the staff gracious.breakfast was sumptuous . A real value for money.the location is very central and the concierge is immensely knowledgable

  • Stayed: June 2014, traveled as a couple
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1  Thank saty2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 29, 2014

This is an exceptional hotel. We had reserved a suite that was simply outstanding. It had every luxury amenity one could ask for. The bath area was super luxurious Best of all, the Ritz Carlton is centrally located to all the main sights. The staff was accommodating, the room service was great, the concierge service is most professional and the hotel is definitely a big city, 5 star luxury hotel. Do you think we liked it?

Room Tip: If you can swing it, try to get a suite. They're wonderful.
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  • Stayed: June 2014, traveled as a couple
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Thank RTMRay24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 25, 2014

I recently enjoyed a lovely stay at the Ritz Carlton in Berlin, where we felt welcomed into elegance the minute of our arrival. We were warmly welcomed by the doorman and check-in was quite seamless. The rooms are lovely - spacious, well-designed, and have amazingly luxurious bathrooms. The service overall is top-notch. The only reason that I did not give this place the full 5 stars was (1) the fitness center is terrible - poorly ventilated and too small and (2) the breakfast is really overpriced for the service/food that you receive. €40 for some eggs, toast, and juice. Really? (and with not such good service, either - the server kept forgetting things). But given the perfect location (right outside of U and S bahn stations at Potsdamer Platz), it is easy to venture outside of the hotel for breakfast.

  • Stayed: June 2014, traveled as a couple
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2  Thank GroteAppel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 24, 2014

The hotel is situated very close to the main train station and there is a subway station right in front of the hotel. It's in potsdamer platz which has all been rebuilt and is in close proximity to the Brandenburg gate and many other sites in Berlin. The staff was very friendly and helpful and breakfast had a very good selection. The gym is quite small but functional and there is only free wifi in the bar and lobby and the air conditioning worked just okay as it never got really cool in the room but luckily it wasn't hot when I stayed. The shower also never got very warm and the water pressure was low. The hotel is well appointed but overall not stellar for Ritz Carlton prices and standard.

  • Stayed: June 2014, traveled solo
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Thank JBP17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ritz-Carlton, Berlin

Address: Potsdamer Platz 3, 10785 Berlin, Germany
Phone Number:
Location: Germany > Berlin > Charlottenburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Berlin
#13 Family Hotel in Berlin
#16 Business Hotel in Berlin
#20 Romantic Hotel in Berlin
#20 Luxury Hotel in Berlin
Price Range: $198 - $511 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Berlin 5*
Number of rooms: 303
Official Description (provided by the hotel):
Located in the heart of Berlin, on prestigious Potsdamer Platz, within walking distance to the Sony Center, The Ritz Carlton, Berlin provides an amazing location for discovery. Our luxury hotel in Berlin, Germany is close to renowned shopping galleries, the Brandenburg Gate, the Diplomatic and Government District and the heart of cultural Berlin. ... more   less 
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Also Known As:
The Ritz-Carlton, Berlin Hotel Berlin
Ritz Berlin
Ritz-Carlton Berlin
Berlin Ritz Carlton

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