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“Attention to guests”

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The Ritz-Carlton, Berlin
Ranked #22 of 634 Hotels in Berlin
Certificate of Excellence
GreenLeadersPlatinum level
Rockville, Maryland
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Attention to guests”
Reviewed October 3, 2012

Despite the overly ornate decor, this hotel offers quiet elegance, outstanding service with excellent attention to meeting needs of guest. The restaurant is excellent, and the baked goods superb. the staff goes out of its way to make sure that guests have a positive stay without being fawning.

Room Tip: Higher floors are better.
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  • Stayed August 2012, traveled as a couple
    • Value
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    • Service
Helpful?
1 Thank Schwartzthecat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,664 reviews from our community

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Traveler tips help you choose the right room.   Room tips (282)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
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  • Any
English first
Copenhagen
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 30, 2012

It's a very good hotel, but from Ritz we expected more. Nice room, friendly staff, but with few negative things:
- housekeeping did not change the ashtray, forgot to leave body lotion
- during the most amazing breakfast buffet, we were waiting for tea about 20 minutes
- we asked for hot water in the room (my husband needed to drink medicine tea), waited for 2 hours
Well, it's a good hotel, but not perfect.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jurate K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Level 6 Contributor
359 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed September 26, 2012

Great location in a thriving area of Berlin. Just across one of the main subway stations. The hotel French restaurant is a good option (had lunch there) and there are plenty of good choices in the surrounding area, walking-distance.

Rooms are spacious, comfortable and nicely decorated. The hotel property is luxurious! Staff was attentive and helpful whenever we needed them.

Recommend it and would gladly stay there again!

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank vdsan10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed September 24, 2012

I've stayed at Ritz for a business trip. It's a beautiful and luxurious hotel. It's in a central location, just a few minutes from the metro. The room was spacious, clean and elegant, with a classic style, not ancient. Bad point: the wi-fi didn't work.
The breakfast was very good but the breakfast area doesn't support all the guests so the staff puts me in a bar area.

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank EmilyEmily43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brasil, São Paulo, Brazil
Level 4 Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed September 19, 2012

Very good rooms, very good staff! I was there for a corporate event, the meeting room and coffee breaks were also excellent. All this provided a very good environment for business. Only negative thing I found is too narrow tables in the meeting rooms....

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carlos B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level 3 Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed September 19, 2012

I stayed here with my wife, 1 year old son and parents for 3 nights recently. We were given rooms next to each other, which made it very convenient. The rooms were huge, plenty of room for the cot. Very comfortable beds, massive bathroom. We used room service a couple of times and they were always very quick, polite and efficient. The location is fantastic, you step out of the doors straight into Potsdamer Platz, close to many of the historic sights in Berlin. The breakfast was excellent and the staff were willing to help (and entertain my son). I would definitely stay there again.

One downside, the interest is an absolute rip off. EUR 20 per day! Just go round the corner to Starbucks for free wi-fi. We also had a hire car for those few days and parking was extortionate, but what would you expect at a 5* hotel in the city centre.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChrisinSingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 5 Contributor
89 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed September 19, 2012

Stayed in a suite for 5 nights & found it is less than average, very little space for hangings, poor lighting even in the living room of the suite, very slow & bad quality of internent ( 20 euros /day !!!)
not the best value for money.
Staff at the front desk have had little information about their city!!
Very little chance to go to this hotel again

Room Tip: sorry not much to recommend !!
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank haithamalani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ritz-Carlton, Berlin

Property: The Ritz-Carlton, Berlin
Address: Potsdamer Platz 3, 10785 Berlin, Germany
Phone Number:
Location: Germany > Berlin > Charlottenburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Berlin
#16 Family Hotel in Berlin
#16 Business Hotel in Berlin
#19 Luxury Hotel in Berlin
#20 Romantic Hotel in Berlin
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton, Berlin 5*
Number of rooms: 303
Official Description (provided by the hotel):
Located in the heart of Berlin, on prestigious Potsdamer Platz, within walking distance to the Sony Center, renowned shopping galleries, the Brandenburg Gate, the Diplomatic and Government District and the heart of cultural Berlin. ... more   less 
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Also Known As:
The Ritz-Carlton, Berlin Hotel Berlin
Ritz Berlin
Ritz-Carlton Berlin
Berlin Ritz Carlton

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