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“Very interesting”
Review of ARCOTEL Velvet

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ARCOTEL Velvet
Ranked #169 of 634 Hotels in Berlin
Certificate of Excellence
Reviewed January 19, 2013

The ambience of the rooms is quite sensual sexy...
Innovative and fresh design and the huge glass window overlooking the street is definitely a plus...
A bit overpriced maybe and the bed a little too firm.

  • Stayed: April 2012, traveled with friends
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Thank Iknowgoodfood1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VelvetBerlin, Guest Relations Manager at ARCOTEL Velvet, responded to this reviewResponded January 21, 2013

Dear guest,

Thank you so much for choosing the ARCOTEL Velvet Berlin.

It was a pleasure to welcomed you and we are happy to hear that you like the room with a nice atmosphere.

We wish you a good year for 2013 and hope to see you soon at our hotel.

Best regards,


Feedback Manager
Your Velvet Team
ARCOTEL Velvet Berlin

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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192 - 198 of 762 reviews

Reviewed January 8, 2013

1st Berlin hotel i stayed in. Stylish rooms that have giant windows looking out onto the street. Can be a bit noisy on Saturday night in summer when bars a busy. Simple solution is to go to bars. Cocktail bar downstairs is fun, nice staff. I go here sometimes even though I live locally.

Stayed: February 2012, traveled as a couple
Thank Philip R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VelvetBerlin, Guest Relations Manager at ARCOTEL Velvet, responded to this reviewResponded January 12, 2013

Dear Philip,

Thank you so much for remembering on the ARCOTEL Velvet Berlin.

Great that you liked the hotel.

For next time we offer you to choose a room facing to the back yard.

We are looking forward to welcome you again at the ARCOTEL Velvet Berlin.

Best regards


Your Velvet Team
ARCOTEL Velvet Berlin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 7, 2013

The location of the hotel is brilliant. just 2 minutes away from a subway station which gets you anywhere in a few minutes. The hotel staff have been incredibly nice and helpful. Rooms where very modern and very clean. I highly recommended it.

  • Stayed: December 2012, traveled as a couple
    • Value
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Thank JonathanVella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VelvetBerlin, Guest Relations Manager at ARCOTEL Velvet, responded to this reviewResponded January 12, 2013

Dear guest,

we are very thankful for your nice words. It is great to hear, that you liked the clean rooms and the personal staff.

Please be sure we forward your feedback to our service team at the reception and at the houskeeping.

Thank you for choosing the ARCOTEL Velvet Berlin and for beeing our guest.

We are looking forward to welcome you again at our hotel.


Best regards


Your Velvet Team
ARCOTEL Velvet Berlin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 2, 2013

Having stayed at the hotel five years ago, we decided to book it again for a couple of nights over New Year. The location of the hotel is just perfect, especially if you're there for a spot of sightseeing: it's a 10/15 minute walk to Unter den Linden and Brandenburger Tor or to the Hackescher Markt and Alexanderplatz in the other direction. The Oranienburger Strasse and the surrounding area of the hotel is full of decent bars and restaurants. The hotel is also very well connected to public transport with the tram right outside the hotel and the Friedrichstrasse train station only a 5 minute walk away.

The rooms' open bathroom (only a curtain to separate the sink and bathtub from the room) may not be to everyone's taste, but the rooms are spacious (though some have an odd layout) and beds comfortable. I would recommend asking for a room out the back as the passing tram on the street-facing side may be a bit loud.

The staff at the hotel are very friendly, helpful and professional and most speak good English.

While there is free wifi in the lobby, the rooms have only cable internet connection which could be upgraded to wifi at some stage, particularly given guests' preference for tablet computers.

Overall a great experience yet again.

Room Tip: Rooms facing the back of the building may be a bit quieter though they won't have the unique flo...
See more room tips
  • Stayed: December 2012, traveled with friends
    • Value
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Thank Daniela S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VelvetBerlin, Guest Relations Manager at ARCOTEL Velvet, responded to this reviewResponded January 6, 2013

Dear Daniela,

Wow. Thank you so much for choosing the ARCOTEL Velvet Berlin and for beeing again our guest in our hotel.

It is a good feeling to read your friendly words and we are happy that you enjoyed your stay.
We are pleased to have you prepared a happy new year because of the location, atmosphere and friendly staff.

Harald Schreiber our personal designer of the hotel has placed on value to create a individual and modern look.

Of course for the next time we will give you a room facing to the yard. Please contact our personal staff on the reception or the reservation department for considering your wishes.

We will forward your nice words to our employees and we see it as a great motivation.

For future we wish you all the best and hope to see you again at the ARCOTEL Velvet Berlin.
We will welcome you warmly.

Best regards


Feedback Manager
Ihr Velvet Team
ARCOTEL Velvet Berlin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 19, 2012 via mobile

Great hotel! We had to deal with a lost credit card, and Nicol at the reception desk was very helpful. The room was very clean and nice. Our overlooked a patio, so it was not noisy as others have commented. Fun neighborhood, fantastic nextdoor. The moccachino will hit the spot.

2  Thank Allison T
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
VelvetBerlin, Guest Relations Manager at ARCOTEL Velvet, responded to this reviewResponded December 29, 2012

Dear Allison,

It was a pleasure to had you as our guests at the ARCOTEL Velvet Berlin.
We are happy to hear that you enjoyed your stay and that you feeled welcomed at the hotel.
Of course we always try our best to help our guest in such cases.
We will forward your nice words to Nicol and the other employees.
Thank you so much.

For future we wish you the best and a good new year 2013 for you, also we hope to see you again at the ARCOTEL Velvet Berlin.

Best regards,

Your Velvet Team
ARCOTEL Velvet Berlin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed December 13, 2012

Location: I stayed in the hotel with my sister for 4 nights for a long weekend (drinking and sightseeing). The hotel was great value for money. Although not in the centre, it took only 5 minutes on public transport to get to Alexander Platz or 10 minutes to the Tiergarden area and the transport links are great - generally great all over Berlin though! Also easy location to get back to on the nightime transport links and a stone's throw away from the U-Bahn station. The surrounding area is very artistic, like a lot of Berlin, and we ate out in the immediate surrounding area 3 times, there are plenty of top quality but cheap restaurants close to the hotel. I had read that the street this hotel is situated on is popular with stag and hen parties and is a red light area. I did not see anything of this nature, perhaps it is the other end of the street? Can't fault the location.

Hotel & Room: We had a twin room, which was spacious with a good design. Hotel was very clean, and much more modern in design than I expected for the price we paid. The windows of the rooms take up the entire wall space which lets in a lot of light. Black out blinds ensure you can sleep off your hangover too! Our bathroom was a wet-room, I believe they are all like this. Very large, and again - clean.

Negatives: Minus points for two reasons.
1. Wi-fi is free in the lobby, I would have liked it to be free in my room and worse, was expecting this as I had misunderstood the hotel description. The high-speed broadband is only available by connecting a laptop to a cable - this is free of charge however.
2. Pillows were very small and lumpy and let down what was otherwise a very comfortable room. You can request additional pillows, but they were also lumpy!

Amenities/Service: There is a bar in the hotel but selection is minimal. We did not use the hotel restaurant due to the quality of restaurants in the area. Staff were helpful, efficient and professional, though I wouldn't say they were particularly friendly. Reception and bar staff spoke English.

In summary, the location was perfect for what we needed, the hotel is clean, well maintained and modern and I would stay here again.

  • Stayed: December 2012, traveled with friends
    • Value
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Thank lovell16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VelvetBerlin, Guest Relations Manager at ARCOTEL Velvet, responded to this reviewResponded December 15, 2012

Dear lovell16,

Wow, thank you so much for your detailed summary and for beeing our guest at the ARCOTEL Velvet Berlin.

Nice to see, that you enjoyed your stay especially the location.
So you are right, there are a lot of restaurants close by for a good price.
Great that you felt comfortable in our clean rooms. We pay daily attention for cleanliness and order.
Our staff would be delighted of your words and it is a motivation to keep the high quality standards of the ARCOTEL Hotel Company.

Only the sake of accuracy, we want to inform you that we have free internet in each room, which can be used with a power cord. For our guests who do not have cable or can only use WiFi, we have power cords and mobile WiFi router at the reception.

Please be sure, we are looking forward to welcome you at the ARCOTEL Velvet Berlin.

Best regards,

Your Velvet Team
ARCOTEL Velvet Berlin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 10, 2012

We have stayed in this hotel before. This time we went together wit two other couples, and we were all very satisfiedt. This is a nice hotel with a good location. The rooms are clean and comfortable, and the staff very friendly.

  • Stayed: December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank JornIvarBaade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VelvetBerlin, Guest Relations Manager at ARCOTEL Velvet, responded to this reviewResponded December 15, 2012

Dear JornlvarBaade,

On this way we like to thank you and your friends for choosing the ARCOTEL Velvet Berlin and for beeing our guest.

The next trip will come, so we are looking forward to welcome you again at the hotel.
Of course we will forward all the lovely words to our employees. Your words are a great motivation for our colleagues and a great incentive to keep our high standard.

Best regards

Feedback Manager
Your Velvet Team
ARCOTEL Velvet Berlin

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ARCOTEL Velvet

Address: Oranienburger Strasse 52, 10117 Berlin, Germany
Location: Germany > Berlin > Mitte
Amenities:
Bar / Lounge Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#82 Romantic Hotel in Berlin
#115 Luxury Hotel in Berlin
#161 Business Hotel in Berlin
Price Range: $80 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ARCOTEL Velvet 4*
Number of rooms: 85
Reservation Options:
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Also Known As:
Arcotel Velvet Berlin
Arcotel Velvet Hotel Berlin

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