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“in the mitte”
Review of ARCOTEL Velvet

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ARCOTEL Velvet
Ranked #165 of 634 Hotels in Berlin
Certificate of Excellence
London, United Kingdom
Level Contributor
109 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“in the mitte”
Reviewed August 28, 2012

a great place to explore central berlin and beyond (with U and S-Bahn, tram etc close by). the hotel is designed well - balancing style and comfort - and staff are very friendly and helpful. rooms onto the oranienburger straße have great views - you are right in the middle of it without leaving the hotel - just make sure you are happy with the sound levels resulting from this vantage point. wasn't a problem for us, mind.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chrrul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VelvetBerlin, Guest Relations Manager at ARCOTEL Velvet, responded to this review, September 3, 2012
Dear chrrul,

Thank you for time to fill out our feedback and stay at the ARCOTEL Velvet Berlin.

We are happy to hear that you had a good time in Berlin and that you liked the rooms with the nice view, where you have a look over the Oranienburger Street.
Harald Schreiber the designer of the hotel wanted to create a welcoming atmosphere where you can feel good.
Also we like to hear, that you were satisfied with our helpfully staff.
We would like to welcome again at the ARCOTEL Velvet Berlin.
Have a succesfully year 2012 and see you hopefully soon.

Best regards

Your Velvet Team
ARCOTEL Velvet Berlin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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717 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (66)
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English first
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 27, 2012 via mobile

I loved the quirkiness of this hotel! Might not be to everyobody's taste, but aside from that it was clean, spacious and great location. My partner and I regularly do city breaks and always aim to keep costs down but that usually means taking a gamble on the accommodation and as a result we've stayed in some questionable hotels! However, for it's price this hotel was more luxorious than others in this price range! The bathroom is an odd layout but private, clean and spacious- what more do you need? We had a room overlooking the main road with large windows but noise was minimal. The location of this hotel is a winning factor...some lovely restaurants and bars and close to the u bahn. Most evenings we walked to hackescher markt which has more choice of eateries and is only a 5 min walk. There is an s bahn station there too. Also museum island is only a short distance away from the hotel. Next door to the hotel is an intimidating looking building which is a galley and well worth a visit!! I would recommend this hotel to anyone but especially young couples who like quirky boutique type hotels. I would certainly stay here again.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WhitneyMay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VelvetBerlin, Guest Relations Manager at ARCOTEL Velvet, responded to this review, September 3, 2012
Dear WhitneyMay,

Thank you so much for your kindly feedback.
We appreciate your phrases and we will forward them to our employees as a motivation to satisfy our guests.

It nice to hear that you liked the individual rooms and the location of the hotel.
Berlin is a city for every person with all its facets.

We are looking forward to welcome you again at the ARCOTEL Velvet Berlin and wish you all the best for your future.

Best regards

Your Velvet Team
ARCOTEL Velvet Berlin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Curitiba, Parana, Brazil
Level Contributor
77 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed August 21, 2012

I like´d it a lot. Very nice rooms, with plenty of space.

A nice location, lot´s of bars and restaurants if front of it, and walking distance from the museums and berlin wall.

The bad thing is that the showers don´t have curtains.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Heliow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VelvetBerlin, Guest Relations Manager at ARCOTEL Velvet, responded to this review, August 23, 2012
Dear Heliow,

thank you for beeing our guest at the ARCOTEL Velvet Berlin.

We appreciate that you have found the time to give us a feedback.
Also we like to say, we will forward this issue concerning the bathroom to our management.
For the year 2013 we are plannning structural alteration measures with our bathrooms.

We are looking forward to welcome you next time at our hotel and we wish you a good time.

Best regards,

Feeback Manager
Your Velvet Team
ARCOTEL Velvet Berlin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed August 9, 2012

it's pretty amazing. i've come to expect things to fall through the cracks when it comes to customer service at hotels. they're large organizations with dozens of people working different shifts, things are bound to happen. but when i mention some need no matter how small to a staff member at this hotel, it's taken care of asap. AND, the other staff are informed and on top of things as well. the rooms are small and comfy and very clean. the location is fantastic for eating out and sight seeing. mitte is a neighborhood that never leaves you wanting. frankly for the the price, you can't beat this hotel. no room service, not a fan of the breakfast in the attached restaurant. so what? there are at least two grocery stores, several restaurants and a mcdonald's all within walking distance.

Room Tip: i prefer the rooms facing the street and had no problem with noise level. request an electric ket...
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  • Stayed August 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ekimberle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
92 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed July 31, 2012

This was the 2nd time we have stayed at Arcotel Velvet. It is a clean, comfortable & friendly hotel in a fabulous area - with good restaurant, bars & shops nearby.

Our rate didn't include breakfast, so rather than eat in the hotel we went to nearby places such as the wonderful Mogg & Melzer on Augustsrasse.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ryan3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VelvetBerlin, Guest Relations Manager at ARCOTEL Velvet, responded to this review, August 4, 2012
Dear guest,

thank you very much for your second stay at the ARCOTEL Velvet Berlin.
We are happy to hear, that you enjoyed the hotel and like the location with all the breakfast facilities.
Also we are looking forward to welcome you next time at the ARCOTEL Velvet Berlin.

Best regards,

Your ARCOTEL Velvet Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beverly Hills, California
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 30, 2012

Nice, clean rooms and great neighborhood with lots of restaurants, a fabulous ice cream stand across the street and many of the major museums close by. Next to Tacheles, an artist occupied building, a center of the Berlin contemporary art scene. Good service.

Stayed July 2012, traveled with friends
Helpful?
1 Thank cdla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VelvetBerlin, Guest Relations Manager at ARCOTEL Velvet, responded to this review, August 6, 2012
Dear Guest,
Thank you for choosing the ARCOTEL Velvet Berlin and for your feedback.
We are happy to hear, that you liked the art scene of Berlin. In Berlin Mitte there a lot possibilities to express yourself.
We will forward the positive feedback about clean rooms and good service to our Velvet Team.
Also we are looking forward to welcome you next time at the ARCOTEL Velvet Berlin and wish you all best for your future.

Best regards,

Your ARCOTEL Velvet Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Memphis, Tennessee
Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed July 24, 2012

Very nice, modern rooms. We liked the layout of the room and the view of the bustling street below.

You are within easy walking distance of a lot of great restaurants and shops as well as subway stations to get you anywhere else quickly.

We were given a wireless router for the room which we just had to plug into the wall for wifi access for all our devices for free.

The only reason I gave this place a 4 instead of a 5 was that the bed was way to "firm" for my fiance and I, we both found it to be far to hard for our taste.

Room Tip: Some rooms have views of the street, which is very nice, but also a little noisier. We opted for st...
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  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nate E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VelvetBerlin, Guest Relations Manager at ARCOTEL Velvet, responded to this review, July 26, 2012
Dear guest,

Thank you very much for choosing the ARCOTEL Velvet Berlin.

We are happy to hear, that you enjoyed your time in Berlin and that you liked the hotel and its location.

We are also sorry, that you had such problems with the bed.
In the next months we will replace step by step the mattresses at the rooms.

So we hope, we can welcome you the next time at the ARCOTEL Velvet Berlin

Best regards,
Your ARCOTEL Velvet Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ARCOTEL Velvet

Property: ARCOTEL Velvet
Address: Oranienburger Strasse 52, 10117 Berlin, Germany
Location: Germany > Berlin > Mitte
Amenities:
Bar / Lounge Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#82 Romantic Hotel in Berlin
#106 Family Hotel in Berlin
#115 Luxury Hotel in Berlin
#161 Business Hotel in Berlin
Price Range (Based on Average Rates): $
Hotel Class:4 star — ARCOTEL Velvet 4*
Number of rooms: 85
Reservation Options:
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Also Known As:
Arcotel Velvet Berlin
Arcotel Velvet Hotel Berlin

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