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“Recommended” 5 of 5 bubbles
Review of Movenpick Hotel Berlin

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Movenpick Hotel Berlin
Ranked #31 of 633 Hotels in Berlin
Certificate of Excellence
GreenLeadersGold level
Tiverton, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Recommended”
5 of 5 bubbles Reviewed April 16, 2014

Lovely modern ultra clean hotel with absolutely excellent staff. Very happy to answer endless tourist questions! You can get your Berlin weekend travel card at reception and its easy to travel from Schonefeld airport by train to hotel (you can also get travel cards at the airport). Easy walking to tourist sites and shopping but also next to S and U bahn stations to easily get to wherever you want via easy to navigate public transport. Feels safe to walk around at night and would definitely stay if in Berlin again. We opted for no breakfast and ate a lovely bakery near Potsdamer Platz less than 10 mins walk for under 10 euro for 3.

  • Stayed April 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Joky52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBartel, Guest Relations at Movenpick Hotel Berlin, responded to this review, May 5, 2014
Dear guest,

Thank you so much for your wonderful feedback. We really appreciate your comments and will forward your review to our staff as well. Great to hear that you enjoyed your stay with us and that you experienced our friendly staff and great service throughout your stay.

We hope you had a pleasant trip back home and we hope to welcome you again soon.

Best regards from Berlin,

Sina Bartel
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,964 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (112)
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English first
Riga, Latvia
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed April 10, 2014

It is a long time now that I have liked some hotel this much. The place, the service, the room, the breakfast, the lunch - I loved all of that!
But if in more details - at first I was not that very happy at all, because I was given a smoking room that smelled quite bad. But I went to reception and was moved to another room without hesitations. The room was very stylish, I loved the mirrors and the glass tile wall separating bathroom from the room itself. Bed was comfy, bedding great.
Breakfast was very good, wide choice of everything one might wish for the first meal of the day. But lunch! Food was ok, but the sweets that followed the main course were to die for.
Location - so close to the S-bahn station with easy connection to anyplace in the city. However, if you prefer other means of transportation, there was a bus stop as well, and just few steps from the hotel. Potsdamer Platz is within a walking distance.
The only drawback I found, is the wi-fi, or to be more precise - the missing wi-fi. Wi-fi in room is a service you have to pay for, so I opted for sitting in the lobby with my PC, where wi-fi was said to be free. However, what a disappointment it was, when I discovered that wi-fi in lobby can be used just for 500 kb (or around it) for a time. That means one (or half) checking your e-mails and off you go. Next connection not always is possible straight away.
Staff at reception was very nice and professional, they also kept my luggage prior check-in and after check-out.
All in all, once again - this is a hotel, where I would definitely like to stay again. Especially, if I came without any computer work to do.

Room Tip: Try to get rooms on the left wing of the building, since repair works are going on in the right wing...
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  • Stayed April 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ilzuks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBartel, Guest Relations at Movenpick Hotel Berlin, responded to this review, April 16, 2014
Dear guest,

First of all we would like to thank you for your recent stay with us. Hopefully you had a pleasant and safe trip to your next destination. Also we would like to say thank you for taking the time and letting us know your opinion.

We highly appreciate your comments because they give us the motivation to maintain our high standards of hospitality.

I am glad to hear your friendly feedback of our staff as well as of our quality of service. Of course I will pass on your praise of the good care and kindness to all employees, because they are the heart of our company.
Furthermore we would like to inform you that we offer free Wi-Fi for all reservations that are made directly with us. We had a similar special, which was limited in time. Due to the great feedback which we got, we decided to always offer this service in the future to improve our quality of service.
We look forward on your next reservation.

Sincerely,

Sina Bartel
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed March 31, 2014

fantastic hotel clean and tidy very eye catching colours and décor.
nothing to much trouble for the staff
didnt have anything to eat in the hotel as its very exspensive as are the drinks
ie 22 euros for a breakie when across the taxi rank theres a all you can eat buffey breakfast for 4.90 euros
taxi rank and underground station yards away.
little pub round the corner like a former very small church excellent meeting place before setting off on the nights adventure.
hotel a 15 min walk away from check point Charlie .
the other sights are walkable if you in to ambling around but the underground will get u to all places
the hotel is in a quite area of berlin but it makes you go out and see the sights
would defo stay here again 10/10
typical german efficiency
haven't rated the spa and pool as we didn't use them

Room Tip: they do smoking rooms on the top 2 floor if your smokers
See more room tips
  • Stayed March 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank slug_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBartel, Guest Relations at Movenpick Hotel Berlin, responded to this review, April 14, 2014
Dear guest,

First of all we would like to thank you for your recent stay with us. Hopefully you had a pleasant and safe trip to your next destination. Also we would like to say thank you for taking the time and letting us know your opinion.

We highly appreciate your comments because they give us the motivation to maintain our high standards of hospitality.

We would like to thank you for your feedback regarding the proce of our breakfast. Alternatively to our full breakfast buffet we offer different other options, such as our “healthy” breakfast consisting of one hot beverage of your choice and one multivitamin juice, served with whole grain rolls, slices of turkey breast, Swiss muesli (made with low fat yoghurt) and scrambled eggs with herbs and tomato. Furthermore it is always possible to order a la carte and to create your own individual breakfast.
We are sorry if these options weren’t communicated to you properly by our staff. We would be happy to identify the best option for your individual needs during your next stay with us.

Nevertheless we would like to thank you for your positive review and we hope to have the pleasure of welcoming you again to our hotel.

Best regards,

Sina Bartel
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lausanne, Switzerland
Level Contributor
38 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed March 27, 2014

Very impress by this hotel that is in a great old building form and old Siemens time and totally renovated. Staff was great and cortuos and always very friendly and incredible capable trained definitely German quality with a Swiss touch. The service was perfect and the breakfast too. The room it is nothing especial but it is very modern the internet works perfectly and the detials of the small Swiss chocolates are very nice. Great hotel and great people

  • Stayed March 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MHWombat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBartel, Guest Relations at Movenpick Hotel Berlin, responded to this review, March 31, 2014
Dear guest,

First of all we would like to thank you for your recent stay with us. Hopefully you had a pleasant and safe trip to your next destination. Also we would like to say thank you for taking the time and letting us know your opinion.

We highly appreciate your comments because they give us the motivation to maintain our high standards of hospitality.

I am glad to hear your friendly feedback of our staff as well as of our quality of service. Of course I will pass on your praise of the good care and kindness to all employees, because they are the heart of our company.

The Mövenpick Team Berlin would be delighted to welcome you back soon in our hotel.

Sincerely,

Sina Bartel
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Male
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 21, 2014

I stayed almost 2 weeks for business. Very good location, almost 10 minutes walk to potsdamer station and a nice shopping mall and some good restaurants around as well.

The hotel has good facilities and breakfast. Clean and spacious rooms.

Overall experience was very good and comfortable.

Friendly and helpful staff.

I would definitely stay here again.

  • Stayed March 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Joella1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBartel, Guest Relations at Movenpick Hotel Berlin, responded to this review, March 24, 2014
Dear guest,

First of all we would like to thank you for your recent stay with us. Hopefully you had a pleasant and safe trip to your next destination. Also we would like to say thank you for taking the time and letting us know your opinion.

We highly appreciate your comments because they give us the motivation to maintain our high standards of hospitality.

I am glad to hear your friendly feedback of our staff as well as of our quality of service. Of course I will pass on your praise of the good care and kindness to all employees, because they are the heart of our company.

The Mövenpick Team Berlin would be delighted to welcome you back soon in our hotel.

Sincerely,

Sina Bartel
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Antwerp, Belgium
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed March 11, 2014

Nice hotel on a good location. Close to the main attractions and the Ubahn. The room was nice a quite large. Comfortable bed and bathroom.
Restaurant offered good breakfast and dinner (bit expensive tough). No free Wifi in the room, only in the lobby.

  • Stayed July 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jerrydp1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBartel, Guest Relations at Movenpick Hotel Berlin, responded to this review, March 12, 2014
Dear guest,

Thank you for your wonderful review, which I have shared with our staff. We are delighted to hear that you enjoyed your stay with us.
Furthermore we would like to inform you that we offer free Wi-Fi for all reservations that are made directly on our website. We have a similar special currently, which is limited in time. Due to the great feedback which we get, we decided to always offer this service in the future to improve our quality of service.

We look forward to welcoming you back soon.

Best regards,

Sina Bartel
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed March 5, 2014

We booked a three night getaway with British Airways, paying extra so that breakfast was included in the stay. Upon arrival (11pm) the receptionist told us that we had been booked into a "room only" plan- no breakfast- even though it was clearly stated on my booking confirmation and voucher. We were told that we could sort this misunderstanding out in the morning as he wasn't going to give an inch. Not a pleasant atmosphere to the first night. The misunderstanding was cleared up by a different receptionist who just agreed that breakfast was included. It did not stop the staff in the restaurant trying to make us sign for breakfast EVERY morning (22€ each) because no one had thought to amend this list! The thought of facing a battle to get something we had already paid for every morning really spoilt this hotel stay for the both of us.
Other than that, the room was quiet and clean. The breakfast was exquisite, a fantastic selection of everything you could imagine to eat for breakfast! WIFI was only free in the lobby - although my device was still able to pick it up in the room (result!). The staff were happy to store our luggage on the day of our departure, which was extremely helpful as we weren't leaving until the evening.
Great location - only 15 minutes form Checkpoint Charlie and 10mins from a remaining section of the wall and "topography of terrors" museum.

Room Tip: Courtyard facing room extremely quiet.
See more room tips
  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank AliKhhht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBartel, Guest Relations at Movenpick Hotel Berlin, responded to this review, March 6, 2014
Dear guest,

We would like to thank you very much for your comments as it is really important for us to get feedbacks from our guests such as yours. It helps us to identify our improvement potential and to take the corrective measures to assure our guests a comfortable and pleasant stay in our beautiful city.

First of all we would like to profoundly apologize for your experienced inconveniences concerning your reservation details. Please be assured that this is not our standard and that we are normally extremely careful with the booking details that we get. Naturally I already forwarded your comment to the relevant departments and we will try everything to prevent something like this from happening again in the future.

Nevertheless we would like to thank you for your positive review and we hope to have the pleasure of welcoming you again to our hotel.

Best regards,

Sina Bartel
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Movenpick Hotel Berlin

Property: Movenpick Hotel Berlin
Address: Schoeneberger Strasse 3 | beim Potsdamer Platz, 10963 Berlin, Germany
Phone Number:
Location: Germany > Berlin > Kreuzberg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#11 Green Hotel in Berlin
#28 Luxury Hotel in Berlin
#32 Romantic Hotel in Berlin
#33 Business Hotel in Berlin
#35 Family Hotel in Berlin
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Movenpick Hotel Berlin 4.5*
Number of rooms: 243
Official Description (provided by the hotel):
The surprisingly different Movenpick Hotel Berlin is as individualand as multi-facetted as the city of Berlin. Centrally but peacefullylocated at Potsdamer Platz, the 4 Star Superior hotel combines innovative interior architecture with modern furnishings. The exceptional design of the former Siemenshofe lends a special charm tothe location's atmosphere. The majority of the 243 guest rooms andthe 12 event rooms face towards the quiet courtyards. The ambienceof the restaurant Hof zwei and the adjacent Lobby Bar has been carefully created as has choice of foods and beverages. Attentive, personal service and authentic friendliness comprise perfect hospitality in historic surroundings. ... more   less 
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Also Known As:
Berlin Moevenpick Hotel

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