Arrived at around 12.30PM. Was sick and had high temperature. Have explained that at the reception, however was denied to get a room, because you can get it only after 3 PM. Minus 10 outside and I was suggested walking and coming later. Have asked metro tickets and to put the payment on the room number. was refused, as they did not know which room I will get, even I was asked to give the a credit card to make reservation for extra expenses.
It is a case, when you are asking yourself, why you need to have human beings working at the reception, as auto response machine can do the same things.
- Official Description (provided by the hotel):
- Our modern hotel in the heart of the city is the ideal starting point for exploring the vibrant metropolis of Berlin.The direct proximity of the Mercure Hotel Berlin City to the new central station, the government quarter, the Humboldt University and the gastronomic scene in the Oranienburger Strasse emphasises the unique location in the middle of the vibrant metropolis Berlin. The hotel's neighbourhood around the Friedrichstadtpalast, which is known for its world famous revue, the architectural heritage "Unter den Linden", "the Brandenburg Gate" and "the German Reichstag" makes the hotel to an ideal starting point for all Berlin visitors. The connection to urban and interurban public transports is perfect. Bus, underground and tram service stops are close to the hotel. And for shopping tourists the perfect place in the immediate vicinity is the Friedrichstrasse with its exquisite boutiques.In 246 modern, bright and fully air-conditioned rooms with shower and WC, telephone, flatscreen TV, safe,high-speed Internet access and Wi-Fi, you will enjoy all theamenities of a modern city hotel. Choose between our Standard rooms and our Superior rooms overlooking the landscaped courtyard. Our public underground garage is available for your car.Indulge yourself in our restaurant with outstanding regional and international specialities, complemented by our Grands Vins Mercure, a selection of exquisite wines. To round off the day nicely, our RELAX bar waits with delicious cold cuts and cocktails at your disposal. ... more less
- Reservation Options:
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- Also Known As:
- Mercure Berlin