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“Handled our Summit Excellently”

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Crowne Plaza Berlin - Potsdamer Platz
Ranked #58 of 634 Hotels in Berlin
Certificate of Excellence
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Handled our Summit Excellently”
Reviewed June 7, 2014 via mobile

My first time in this wonderful city was enhanced by the service and hospitality offered by this super hotel. No matter who you spoke to, nothing was too much trouble, the accommodation was very comfortable, the shower was great. As we were on a 2 day summit, we were provided with lots of refreshments. The food was excellent throughout and the bar facilities were a very welcome icing on the cake.
Thanks you Wyndham Grand Berlin Potsdamer Platz.

Stayed June 2014, traveled on business
Helpful?
Thank Henrik J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGrandBerlinPP, Manager at Crowne Plaza Berlin - Potsdamer Platz, responded to this review, June 16, 2014
Dear Mr. Henrik J,

Thank you very much for your positive review on tripadvisor. We are happy to hear that you enjoyed your stay with us at the Wyndham Grand Berlin Potsdamer Platz. It is our pleasure to read your positive feedback. It is great that you had a successful summit and we are happy to live up to your expectations.

We hope to welcome you back with us again, soon.

Kind regards from Berlin,

Your Wyndham GRAND team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (78)
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gloucestershire
Level Contributor
65 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed June 3, 2014

Stayed at the wyndham grand for three nights may bank holiday. Great hotel breakfast fab in walking distance to the square ,the Berlin wall ,bars and restaurants and only a short taxi ride to the livelier part of Berlin if you want a lot of nightlife . Found a nice little German traditional bar around the corner from the hotel perfect .Berlin is a great weekend break three days was plenty you can buy a bus ticket for two days and just hop on and off when you want seeing all the sights includes boat trip loved it.

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dipsey52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGrandBerlinPP, Manager at Crowne Plaza Berlin - Potsdamer Platz, responded to this review, June 16, 2014
Dear Mr. dipsey52,

Thank you very much for your positive review on tripadvisor. We are happy that you enjoyed your weekend with us at the Wyndham Grand Berlin Potsdamer Platz.

We hope to welcome you back with us again, soon.

Kind regards from Berlin and greetings to Gloucestershire,

Your Wyndham GRAND team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
60 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed June 1, 2014

OK. I stayed one night only and it was a Sunday so maybe I'm a being little harsh in criticising. But that's what we are meant to do right? Share our experiences.

The hotel itself is very nice. Modern, stylish and with very comfortable rooms. However, within one 24 hour stay:

- I had to go behind the bar myself to get a glass of water as there was no sign of a bartender after 30 mins of waiting
- I waited 25 mins (I'm not exaggerating) 25 mins on the phone to room service and then reception after which I gave up and went downstairs. When I got there I was told that there is no printed room service menu - you need to look at it on the TV.
- back in my room I tried to find the menu on the TV without success. I run a software company so I'm not a technophobe. I called for help (only took a few minutes to answer this time) but the guy who came up to help couldn't make it work either.
- It all ended OK though because he recommended a great Mexican restaurant a couple of blocks away so I went there instead.

It's a shame that the place was let down for me but maybe I was just unlucky?

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Johnnythirkell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGrandBerlinPP, Manager at Crowne Plaza Berlin - Potsdamer Platz, responded to this review, June 16, 2014
Dear Mr. Johnnythirkell,

Thank you very much for your review on tripadvisor. We are happy that you enjoyed your stay with us at the Wyndham Grand Berlin Potsdamer Platz and that you liked the hotel facilities.
We regret to hear that you had such difficulties in getting through to our reception staff and ordering room service. The interactive technology we are using in all our rooms is supposed to make life easier for you, after all. Therefore, we a apologize for the inconveniences.

We hope to welcome you back with us again, soon.

Kind regards from Berlin,

Your Wyndham GRAND team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
Level Contributor
89 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed May 18, 2014

Situated between Kufurstendam and Kreuzberg this hotel is spot on in Berlin. Fantastic new hotel with great rooms. Would strongly recommend upgrading to the Jr. Suite. Room 243 is highly recommended. The hotel is within walking distance of both Kufurstendam (shopping) and Kreuzberg (hip bar/nightlife/resturants). It is also in walking distance to Potsdamer Platz. Should your feet be vary you can always jump on the U or S-bahn which both stop 5 minutes from the hotel. Nice and quiet location with little or no noise. Great service and insiders tips in the reception.

Room Tip: Room 243 is a good choice
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leifarneb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGrandBerlinPP, Manager at Crowne Plaza Berlin - Potsdamer Platz, responded to this review, May 28, 2014
Dear Leifarneb,
thank you very much for your wonderful feedback. We enjoyed reading that you find the hotel perfectly located in Berlin with close proximity to all sights, shopping areas, bars and restaurants. Also our reception team was happy to be of assistance. Thank you for complimenting on our stylish and comfortable junior suite.
We hope to welcome you at the Wyndham Grand Berlin again, soon.
Best wishes from Berlin,
Your Wyndham Grand Team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed May 18, 2014 via mobile

Stayed 4 nights at this hotel. Room was comfortable, and hotel price was excellent.
The surcharge for room wifi was disappointing, but there was free wifi available in reception.
Staff were friendly, and location (10 mins walk to Potsdamer Platz) was good.

Stayed May 2014, traveled as a couple
Helpful?
1 Thank Colin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGrandBerlinPP, Manager at Crowne Plaza Berlin - Potsdamer Platz, responded to this review, May 28, 2014
Dear Colin B.,
with pleasure we read your positive feedback on the Wyndham Grand Berlin Potsdamer Platz. We are extremely happy that we did fulfill your expectations and delivered a great value for price.
Colin B., we would be happy to see you again in the future.
Kind regards from Berlin,
Your Wyndham Grand Team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed May 13, 2014

Nicely designed. Nice rooms. Nice sauna and steam bath. Nice bar.
The only thing that differs from a 5 star hotel is the lacking 24h room service with the standard cesar salad. :)
The only annoyance are the ever banging doors of other gust rooms that are audible in the morning. There are technical devices that prevent this.

Room Tip: face the tempodrom for a nice look out. windows are sound proven.
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  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hedonisticjetset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGrandBerlinPP, Manager at Crowne Plaza Berlin - Potsdamer Platz, responded to this review, May 14, 2014
Dear Mr. hedonisticjetset,

It was a pleasure to read your comments and I thank you for sharing them with us on Tripadvisor.com!

I hope that you enjoyed your stay and spent relaxing days in our House.

We look forward to welcoming you back soon.

Kind regards,

Holger König
General Manager
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Dimona, Israel
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 13, 2014

This is a very luxurious hotel, location close to the major sights, nice facilities, excellent staf - friendly, helpful, all spoke excellent English. Room was large, comfortable and we got a good night's sleep every night. Really good location - S-bahn (metro) station very nearby; Potsdamer Platz a short walk. Shower was excellent. Breakfast: lots of choice and very well laid out Some nice tapas dishes on the menu in the bar The area is very quiet, even with a concert venue across the road.

Room Tip: Superior Double Room
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank n0fa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGrandBerlinPP, Manager at Crowne Plaza Berlin - Potsdamer Platz, responded to this review, May 14, 2014
Dear n0fa,

Thank you very much for taking the time to share your experiences with us on Tripadvisor.com!

I am glad that you liked our House and enjoyed your stay. Hopefully, you had the opportunity to discover Berlin and the sights.

It would be our pleasure to welcome you back in the not so distant future.

Warm regards,

Holger König
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Berlin - Potsdamer Platz

Property: Crowne Plaza Berlin - Potsdamer Platz
Address: Hallesche Str. 10, 10963 Berlin, Germany (Formerly Wyndham Grand Berlin Potsdamer Platz)
Phone Number:
Location: Germany > Berlin > Kreuzberg
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #58 of 634 Hotels in Berlin
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Crowne Plaza Berlin - Potsdamer Platz 4.5*
Number of rooms: 256
Official Description (provided by the hotel):
Crowne Plaza - Berlin Potsdamer Platz: Timeless Chic Behind Historical Walls The Crowne Plaza - Berlin Potsdamer Platz is a four star superior hotel, located centrally at the Potsdamer Platz. The hotel is ideal for business travelers, as well as for leisure travelers. Since it is ideally connected to the Berlin transport system, a comfortable arrival is guaranteed. Numerous restaurants, bars, shopping outlets, museums and sights are located around the hotel. The hotel's wellness area includes sauna, steam bath, rain shower, relaxation area and a gym. Besides, THE POST Restaurant with an open show-kitchen completes the hotel. The Crowne Plaza - Berlin Potsdamer Platz offers 256 classy and comfortable designed rooms, including 19 suites. Air conditioning, LED-TV, safe, minibar, coffee- and tea stations, as well as Wi-Fi are part of the standard. All rooms are decorated with natural and warm colors. Designer furniture made from high quality materials show simple understatement. Eight variable conference rooms on 500m² can hold up to 250 people. From classical conference rooms, to a lounge-like meeting area with a library and an innovative creative room: it contains moveable mirror walls, as well as wall surfaces made from cliff and cork to pin or write notes onto. ... more   less 
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