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“Quiet location and close to Potsdamer platz”

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Crowne Plaza Berlin - Potsdamer Platz
Ranked #58 of 634 Hotels in Berlin
Certificate of Excellence
Oswestry, United Kingdom
Level Contributor
271 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
“Quiet location and close to Potsdamer platz”
Reviewed January 10, 2014

Do not be confused by the address of this hotel - it is not at Potsdamer Platz but is within a 10 minute walk. My wife and I stayed here on a 2 day break in Berlin and had booked to go to a concert at the Tempodrom which is on the opposite side of the road. This is the reason we chose this hotel. When we checked in we went to the room assigned to us and there was someone asleep in the bed - this was at about 4.30pm so we were assigned to another room. On check in we were given a voucher which offered 10% discount on all food and drink in the restaurant. However, it was not until we checked out that we were told it did not apply to breakfast!! The rooms are very comfortable and everything is quite new. There were very few people staying there but there was no obvious reason why. It is certainly good value for money and is close to a number of major attractions without being in a busy part of the city.

  • Stayed January 2014, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank DerekParsons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGrandBerlinPP, Manager at Crowne Plaza Berlin - Potsdamer Platz, responded to this review, January 13, 2014
Dear DerekParsons,

Thank you very much for taking the time to give us some valuable feedback on your stay in our House.

I am glad that you had overall a pleasant stay and hopefully, you were able to realx a little bit during your Berlin break.

I apologize for the inconveniences caused to you and for the misunderstanding regarding the voucher. I will talk to the respective departments to make sure that this won't happen again.

It would be our pleasure to have you back as or guests.

Kind regards,

Holger König
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Location
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Beirut, Lebanon
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 9, 2014

I recently traveled to multiple countries which involved staying in hotels, I would like to express my gratitude for the service rendered by this hotel, professional staff and helpful with all requests, nice rooms and location.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Fadi K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGrandBerlinPP, Manager at Crowne Plaza Berlin - Potsdamer Platz, responded to this review, January 9, 2014
Dear Mr. Fadi K,

Thank you so much for reviewing our hotel on Tripadvisor.com!

My team and I would like to express our gratitude for your wonderful comments.

It would be our pleasure to have you back as our guests.

Warm regards from Berlin,

Holger König
General Manager
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Southampton
Level Contributor
42 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed January 8, 2014

The hotel was very clean and comfortable but the bed was quite hard in our deluxe room. It’s in a remote location and it’s not very close to any shops, bars or restaurants so it took us about 10 minutes to walk to Potsdamer Platz. It was also about a 10-minute walk to Checkpoint Charlie. The Breakfast was good and the hotel staff were very friendly. Free WiFi was only available in the reception area. Overall the hotel was good value but if we go to Berlin again we would probably stay somewhere nearer to the centre of Berlin.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank cmwicks9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGrandBerlinPP, Manager at Crowne Plaza Berlin - Potsdamer Platz, responded to this review, January 10, 2014
Dear Mr. cmwicks9,

Thank you for taking the time to tell us about your stay in our hotel.

We are happy about your words of praise and I will forward your kind comments to my team.

Unfortunately, you were not convinced by our location. We hope that we will still welcome you as our guests again in the future.

Warm regards,

Holger König
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 3, 2014

Recently stayed here for 4 night break in December. Staff very courteous and helpful with all requests. The room was very nice and great value. Great location, within 10 mins walking distance of Potsdamer Platz and 30 mins from other main attractions like Brandenburg Gate and the Reichstag. Not much atmosphere in hotel bar the night we had a drink there but didn't really spend much time there.

  • Stayed December 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Andrew L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGrandBerlinPP, Manager at Crowne Plaza Berlin - Potsdamer Platz, responded to this review, January 10, 2014
Dear Mr. Andrew L,

Thank you very much for posting your review on Tripadvisor.com.

I am glad that you enjoyed the time in Berlin and in our hotel.

We hope to welcome you back soon.

Kind regards,

Holger König
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palo Alto, California
Level Contributor
51 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed December 29, 2013

Although not that close to Potsdamer Platz (but within walking distance) the hotel is in a very nice neighborhood close to two different transit stations. Staff is very friendly, rooms are really nice.

  • Stayed October 2013, traveled on business
    • Value
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    • Cleanliness
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Helpful?
1 Thank Dicksan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGrandBerlinPP, Manager at Crowne Plaza Berlin - Potsdamer Platz, responded to this review, January 1, 2014
Dear Mr. Dicksan,

First of all, I would like to wish you a Happy New Year!

Thank you very much for reviewing our hotel on Tripadvisor.com.

It was a pleasure to read your comments and my team and I look forward to welcoming you again.

Warm regards from Berlin,

Holger König
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
92 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed December 24, 2013

We stopped in Berlin on a layover and booked into the Wyndham Grand near the Potsdamer Platz. The hotel was well worth the money we paid, but the atmosphere, for my taste, was a bit austere. The staff was friendly and accommodating. Best of all it is located within walking distance of some of the major attractions of the Cold War reality of a divided Berlin. We saw remnants of the wall, Checkpoint Charlie, the Brandenburg gate and the Reichstag, all in close proximity to each other. They are a 5 minute cab ride and a half hour walk from the hotel. This is a good location for a quick trip to Berlin

  • Stayed November 2013, traveled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank MargaretL377
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGrandBerlinPP, Manager at Crowne Plaza Berlin - Potsdamer Platz, responded to this review, December 30, 2013
Dear Ms. MargaretL377,

I would like to thank you for posting your review on Tripadvisor.com.

It has been a pleasure to read about your stay and it seems as if you have seen a lot of our great city.

I hope that you will be back in the future and we would be happy to welcome you again in our premises.

Warm regards,

Holger König
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Ohio
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed December 22, 2013

This hotel is one stop to Potsdamer Platz and the Sony Center. There is an underground about one block from the hotel. As we walked from the station, it was a little scary because there was a lot of debris around on the walk from the station. There were broken bottles and even a tank shirt and underwear on the side walk on the side from the hotel. This was near a park area. We stayed three nights, and on the third day, the area had been cleaned. There was graffiti on the block of the building. However, there is a lot of graffiti in Berlin. The walk to the hotel from the station, there was a building near or next to it that appeared to be vacant. I found a great deal on one of the internet booking sites for the Wyndham, and I told my German friend, I did not know what had I gotten us into. But when we turned the corner, we saw an elegant hotel. The lobby was spacious and the staff was friendly. The room was clean and spacious. The bathroom had a separate shower next to it and a nice bathing tub. We explored the Christmas markets, and saw two movies at the Sony Center. We had previously stayed at the Mandala Hotel across from the Sony Center, but found the Wyndham Grand Berlin Potsdamer Platz a better value and experience.
We bought day transit tickets. When we returned to the room, we were both exhausted, and I decided to take a hot bath to relaxed, because of the long day.
The only suggestion I have would be to have at least one more grab bar near the bathtub. I had a hard time getting out, and I either cracked or severely bruised my right rib area, as a result. My friend had to assist getting me out of the tub. I am 59 years of age, but I am mobile. I just think that another grab bar around the tub would be helpful, because the population is aging. I would recommend to older guests that they do not take a bath, but to just use the shower. The shower is great in itself, and the bathroom and the room is well designed. I would definitely return.

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DRJINX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGrandBerlinPP, Manager at Crowne Plaza Berlin - Potsdamer Platz, responded to this review, December 30, 2013
Dear DRJINX,

I hope that you had a very merry Christmas! Thank you for your review that you were so kind to share with us on Tripadvisor.com.

I enjoyed reading your comments very much and I am happy that you had overall a pleasant stay.

Usually the surroundings of the hotel are clean, so I regret very much that you were a little disappointed the first time you approached our hotel.

Moreover, I appreciate very much your suggestion regarding the grab bar, which we will definitely note. I am very sorry that you hurt yourself.

Dear DRJINX, we hope that your travels will bring you back to Berlin and to the Wyndham Grand Berlin Potsdamer Platz.

Warm regards,

Holger König
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Berlin - Potsdamer Platz

Property: Crowne Plaza Berlin - Potsdamer Platz
Address: Hallesche Str. 10, 10963 Berlin, Germany (Formerly Wyndham Grand Berlin Potsdamer Platz)
Phone Number:
Location: Germany > Berlin > Kreuzberg
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #58 of 634 Hotels in Berlin
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Crowne Plaza Berlin - Potsdamer Platz 4.5*
Number of rooms: 256
Official Description (provided by the hotel):
Crowne Plaza - Berlin Potsdamer Platz: Timeless Chic Behind Historical Walls The Crowne Plaza - Berlin Potsdamer Platz is a four star superior hotel, located centrally at the Potsdamer Platz. The hotel is ideal for business travelers, as well as for leisure travelers. Since it is ideally connected to the Berlin transport system, a comfortable arrival is guaranteed. Numerous restaurants, bars, shopping outlets, museums and sights are located around the hotel. The hotel's wellness area includes sauna, steam bath, rain shower, relaxation area and a gym. Besides, THE POST Restaurant with an open show-kitchen completes the hotel. The Crowne Plaza - Berlin Potsdamer Platz offers 256 classy and comfortable designed rooms, including 19 suites. Air conditioning, LED-TV, safe, minibar, coffee- and tea stations, as well as Wi-Fi are part of the standard. All rooms are decorated with natural and warm colors. Designer furniture made from high quality materials show simple understatement. Eight variable conference rooms on 500m² can hold up to 250 people. From classical conference rooms, to a lounge-like meeting area with a library and an innovative creative room: it contains moveable mirror walls, as well as wall surfaces made from cliff and cork to pin or write notes onto. ... more   less 
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