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“Elegante Space, Fabulous Service”
Review of Swissotel Berlin

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Swissotel Berlin
Ranked #38 of 634 Hotels in Berlin
Certificate of Excellence
GreenLeadersPlatinum level
Athens, Greece
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Elegante Space, Fabulous Service”
Reviewed December 13, 2010

Swissotel was one of the most beautiful hotels I 've ever stayed. The stuff was warm and friendly, the room was elegant and there was a nespresso machine free to use and unlimited coffee to drink... It was almost perfect. It is centrally located at Kudamm with easy connections to all the important sights of Berlin. Sleeping there was a dream. All special requests for pillows and mattresses were accepted. Our bed was out of memory foam and was perfect! The only sad thing for me was that the wifi was overpriced, so we never used it...but I would be glad to visit Swissotel again!!!

  • Stayed April 2010, traveled as a couple
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    • Service
Helpful?
Thank mytto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Wales
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed December 5, 2010

Fabulous hotel, standard of service excellent. Memory mattress on beds, which take a bit of getting used to but are really comfortable. Situated in quiet position just off main shopping street, 5 minutes from Ka De We, and very close to rail and bus stations, in excellent position for visiting all main sights.

  • Stayed December 2010, traveled with friends
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Helpful?
Thank loveholidays111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloucestershire, UK
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed December 3, 2010

Second visit to this hotel and would recommend it for a central Berlin stay. Rooms are a good size and very comfortable. If you are on business there is a comfortable work space with plenty of room. Used the overnight shoe shine service on the recommendation of a colleague and my size 9s came back positively gleaming the next morning.
The bar and restaurant are excellent, if not a bit on the expensive side. The breatfast choice is extensive while the bar snack we ordered was very good. What's more, being in the middle of town there are also plenty of excellent restaurants to choose from close by.
The entrance is a little stange having to take an elevator to reach the lobby, while having to use your room card key to access the elevator for every journey is slightly irritating, but overall this is an excllent hotel with friendly attentive staff and a nice atmosphere.

  • Stayed September 2010, traveled on business
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Helpful?
1 Thank UKBornToTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 2, 2010

We booked this hotel through Berkshire Concepts for $125 a night for a stay in August. we thought at that rate the hotel would be just adequate.

We were amazed how wrong we were. we got a 1 bedroom suite on the executive floor, with access to a complimentary bar and snack room. The room was a corner room with stunning views of the entire city.

We checked the rate at the front desk and we were quoted $450 for a standard as the standard rate for this hotel, which probably was a fair rate for the superior accomodations.

The location allowed us to walk the entire historic district including into the old East Berlin ( we are avid walkers though-it ws 2-3 miles to see everything on foot)

Highly recommended

  • Stayed August 2010, traveled with family
    • Value
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Helpful?
5 Thank JohntheGreek37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, Ireland
Level Contributor
74 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed November 29, 2010

Excellent quality hotel in a great location. Friendly staff and comfortable rooms. Good food available in the restaurant and bars.

  • Stayed November 2010, traveled as a couple
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Helpful?
1 Thank Ellie1106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
67 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed November 24, 2010

Great hotel near the U metro station and the Zoo station interchanges. Incredibly helpful staff at check-in who really explained all the facilities etc. Nice room, great views of the city. Lots of space in the room. Good desk and reliable wireless. Nespresso machine in the room with a few pods, replaced each day. Very comfortable bed, nice bathroom. Very quiet corridors, slept very well.

Bar was very good: great teas! Really fantastic tea! All served by very friendly staff with little pieces of chocolate...

I got a great price too so would definitely stay here again.

The gym was quite small and not terribly enticing but that was my only negative really.

  • Stayed November 2010, traveled on business
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank stevenr35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basel
Level Contributor
56 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed November 16, 2010

Like many Berlin 5*, this hotel would rank a 4* anywhere else in the world. Satisfactory, nothing else.

Negatives:
- Weird little entrance level - need to take a lift up to reception, cross the lobby and then take another lift up to the room;
- HORRIBLE twin bed setup! Not just your standard German setup of two single beds in a double bed frame, which is ok - these beds were not held together at all and spent all night slipping around the base! Ended up with a 1ft crevasse between the two beds and unable to sleep - made a call to reception at 5am to change room as body parts kept falling between the beds, and putting them together did no use as they were apparently on oiled bases! Thankfully they switched me to a room with a REAL double bed the next morning.
- location. OK, could be good for many people, but I tend to prefer East Berlin.
- Overpriced bar.

Positives:
- Service: receptionist escorted me to my room and explained everything. A bit absurd given the situation, but appreciated.
- Nespresso machine in room.
- Free apples at reception :)

  • Stayed November 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank cjohann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Swissotel Berlin

Property: Swissotel Berlin
Address: Augsburger Str. 44 | Am Kurfürstendamm, 10789 Berlin, Germany
Phone Number:
Location: Germany > Berlin > Charlottenburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Green Hotel in Berlin
#15 Business Hotel in Berlin
#21 Family Hotel in Berlin
#34 Luxury Hotel in Berlin
#34 Romantic Hotel in Berlin
Price Range (Based on Average Rates): $
Hotel Class:5 star — Swissotel Berlin 5*
Number of rooms: 316
Official Description (provided by the hotel):
Swissotel Berlin is located at legendary Kurfurstendamm in the heart of city center west! Upon entering the modern, light-flooded lobby you will immediately sense the tranquility. The contemporary design, as unobtrusive as the friendly service promises a pleasant and relaxing visit. Guests appreciate the convenience of free wireless LAN, DSL Internet connection, as well as the Nespresso coffee maker in all of the hotel's 316 rooms. ... more   less 
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Also Known As:
Swissotel Berlin Hotel Berlin
Swissotel Hotel Berlin
Berlin Swissotel Hotel

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