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Reviews (3,245)
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All reviewsswiss hotelnespresso machinegreat hotelpillow menuzoo stationthe main shopping areaseparate showerfive star hotelzoologischer gartenaround the cornerjunior suiteexcellent locationbusiness hotelmodern hotelbreakfast was excellentpublic transportstandard room
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Reviewed October 16, 2013

We stayed at this nice hotel for 8 nights. Very pleasant and comfortable. Nice rooms but not enough closet space. There is an Espresso machine in the room and that was a nice surprise. The location is excellent next to the Kudam. Plenty of restaurants, shopping and public transportation. Breakfast was nicely served and of excellent quality. Free wifi in the lobby but it kept disconnecting every day. Staff was friendly.

Room Tip: Twin rooms face an indoor patio (very nice) and are quite a walk from the elevators.
  • Stayed: October 2013, traveled with friends
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Thank Susana L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelBerlin, Director of Sales at Swissotel Berlin, responded to this reviewResponded October 25, 2013

Dear Susana L,
thank you very much for your feedback. We are happy to learn, that you overall enjoyed your stay. Please let us know when you will come back next time. We will then find a solution for a room with a larger closet. Best wishes, your Swissôtel Berlin Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 15, 2013

My husband and I spent 4 nights here and were very happy with everything. Staff were very helpful and friendly and our room was lovely, clean and comfortable. I was so happy to see a Nespresso machine and a fridge in the room! It was also a nice perk to have slippers and housecoats in the room. We were also happy to have a room that looked over the "courtyard" area instead of the street. Close to all the S and U Bahn stations, shopping, restaurants etc. The breakfast buffet was really good too, lots of options! We'll be staying there again.

  • Stayed: September 2013, traveled as a couple
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Thank Isabel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelBerlin, Director of Sales at Swissotel Berlin, responded to this reviewResponded October 25, 2013

Dear Isabel W,
thank you very much for your great review. We are very much looking forward to welcome you back. Berlin is definitely worth a second and third visit :-)
Best wishes, yours Swissôtel Berlin Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 15, 2013

Our 2nd visit to this hotel, and it never seems to disappoint! We were greeted as returning guests, which was the icing on the cake. Also, they upgraded us to a Junior Suite with a view to Ku'Damm. Room was amazing.
Everything just works at this hotel, from check-in to breakfast to location. This will be my new favorite hotel in Berlin.

  • Stayed: October 2013, traveled as a couple
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Thank annans7Copenhagen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 10, 2013

Stayed 3 nights with my son. Room wasn't huge but was well priced and very comfortable. Breakfast was great and the staff were very friendly. Internet a bit patchy but still pretty good. Next time I go to Berlin I know where I'll be staying.

Room Tip: Join their programme to get free internet.
  • Stayed: September 2013, traveled with family
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1  Thank Yaddayaddajoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 9, 2013

Staffs are friendly. No problem and good value of money. Do not have all of the facilities like a typical 5 start hotel / no swimming pool but highly recommend to others to stay. Very good location and lobby.

  • Stayed: October 2013, traveled with family
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Review collected in partnership with Swissotel
Thank Tamjid C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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