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“Excellently standard”
4 of 5 bubbles Review of Swissotel Berlin

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Swissotel Berlin
Ranked #34 of 634 Hotels in Berlin
Certificate of Excellence
GreenLeadersPlatinum level
London
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellently standard”
Reviewed August 19, 2013 via mobile

Stayed here for three nights at a weekend rate (€98/night) and was pleasantly unsurprised at the good solid service and quality that comes as standard across the swissotel range.
The hotel is right next to a busy restaurant and shopping area and has great public transport links to the centre/east/airport.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vonRichth0fen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,798 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (254)
Date | Rating
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
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English first
Chicago, Illinois
Level Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed August 14, 2013

Berlin is a great city, but having lived there the service can at times leave something to be desired.

This hotel is not one that needs to improve this- they made a huge fuss over me for my birthday, they gave us late checkout, free internet, provided a cake and a card.

The concierge was very helpful and it is in a great location. Rooms are also a good size and you can get a good view from a higher floor!

Would stay here again!

Room Tip: Higher the better
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  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Emily4920
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelBerlin, Director of Sales at Swissotel Berlin, responded to this review, August 16, 2013
Dear Emily,
Thank you very much for taking your time to review your stay with us. We highly appreciate your feedback and are very happy to hear that we were able to show you that there is good service in Berlin :-) Best wishes from Kurfuerstendamm, yours Swissôtel Berlin Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Hollywood, California
Level Contributor
51 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed August 13, 2013

This hotel turned out to be a great choice for my business trip. There is an excellent breakfast in the restaurant and there is a bar for drinks in the evening. A nice touch was espresso makers in the room. Very clean and modern bathrooms with nice linens and appointments. One drawback is the european duvet which wasn't long enough for the bed. This affected sleep quality for the overall rating, otherwise an excellent hotel choice. You won't be disappointed.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joe R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 11, 2013 via mobile

Clean, friendly and minimalist hotel. Seems very much business traveller orientated. Certainly can't think of anything wrong with it but really lacked any real WOW factor for a property claiming 5 stars

Stayed August 2013, traveled as a couple
Helpful?
Thank Karl T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelBerlin, Director of Sales at Swissotel Berlin, responded to this review, August 13, 2013
Dear Karl T
Thank you for taking the time to review your stay with. We very much appreciate your feedback eventhough for you personally the "whow" were missing. Best wishes from Berlin, yours Swissôtel Berlin Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
glasgow
Level Contributor
181 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed August 11, 2013

Stayed two nights in two rooms on a girls trip. Great location. Next to the best shopping, safe neighbourhood with access to excellent restaurants and bars, great for walking around. Next to u stations too. Can't be beat - we prefer locations like this not bang in centre of tourist area gives you more of a perspective in the city. Spacious modern hotel with very nice welcoming staff. One room looked onto the side street ours, the junior suite into the atrium. Bit boring but as we wouldn't be in much it didn't really matter. Lovely and clean, nice beds, quite firm, comfy and plenty hanging space. Coffee machine and mini bar. All good. Shower wasn't great, took a bit to get properly wet. Bar was nice - the barmaid there was excellent and v friendly and the margaritas excellent! All good, we had breakfast out - at the kempinsky sitting on the terrace, only a block to the west. One gripe - archaic wifi. Get that sorted please and you would really improve the impression of your hotel. Would def stay again though as we plan to go back to wonderful berlin, now overtaken Paris for us in Europe!

Room Tip: Facing the street and higher up. Try a junior suite nice sitting area
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  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank havanagirlGlasgow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munster, Germany
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 10, 2013

We had a good time at the Swissotel. The room wasnt too big, but it was comfortable. The Nespresso machine was a plus and very good was the bathroom. Shower and bathtub are separate. We didn't try the breakfast. Service was extremely friendly and welcoming. The best actually is he location, close to public transportation, sights and shops. We can revommend the Swissotel.

Room Tip: We ordered via hrs and got a very nice and quiet room, the rate was good.
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mskk48161826
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blue Mountains
Level Contributor
43 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed August 8, 2013

Situated in the heart of an enormous shopping district, Swissotel is not cramped by its surroundings.
The foyer nestles at the base of a huge atrium where the traveller is greeted by friendly and efficient staff. Glass elevators add to the openness.
The rooms match the spaciousness of the rest of the hotel. The bathroom has an invigorating shower and a huge bath for soaking in after sightseeing with bath sheets to dry yourself.
The buffet breakfast has everything you could think of to eat. Freshly made specialities from the kitchen are also available.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank deid58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Swissotel Berlin

Property: Swissotel Berlin
Address: Augsburger Str. 44 | Am Kurfürstendamm, 10789 Berlin, Germany
Phone Number:
Location: Germany > Berlin > Charlottenburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Green Hotel in Berlin
#15 Business Hotel in Berlin
#21 Family Hotel in Berlin
#31 Luxury Hotel in Berlin
#34 Romantic Hotel in Berlin
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Swissotel Berlin 5*
Number of rooms: 316
Official Description (provided by the hotel):
Swissotel Berlin is located at legendary Kurfurstendamm in the heart of city center west! Upon entering the modern, light-flooded lobby you will immediately sense the tranquility. The contemporary design, as unobtrusive as the friendly service promises a pleasant and relaxing visit. Guests appreciate the convenience of free wireless LAN, DSL Internet connection, as well as the Nespresso coffee maker in all of the hotel's 316 rooms. ... more   less 
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Also Known As:
Swissotel Berlin Hotel Berlin
Swissotel Hotel Berlin
Berlin Swissotel Hotel

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