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“Superb hotel”
Review of Swissotel Berlin

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Swissotel Berlin
Ranked #38 of 635 Hotels in Berlin
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed February 25, 2013

We stayed for three nights with some friends. The hotel is easy to reach from the Zoo station and well placed for the U-bahn, all the shops you could wish for and a good selection of restaurants.
When we arrived at reception we were so impressed with the greeting and the information given to us. We did find out that there was a conference on from the Friday to the Sunday and we could not use the restaurant or the bar. We had breakfast in the Executive Lounge for the first two mornings which turned out to be just as good.

The room was a good size and well designed. The only disppointment was the mattress which was mega firm.

We used the bar on the third evening and we had a very enjoyable time there.

What impressed us the most was the friendliness and helpfulness of all the staff. We have not stayed at a better hotel than this.

  • Stayed: February 2013, traveled with friends
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Thank Cheshire174
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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896 - 902 of 2,990 reviews

Reviewed February 24, 2013

Good value hotel. Best hotel breakfast i ever had. Wish it would be to a bit later. Finished 10:00, but it got us up in the morning! The staff in the resturant where not atentive. Nice room with comfortable bed. Pillows could be bigger. Quiet. Not a party hotel. Cool art in the lobby. We had the KaDeWe package. Nice location with ubahn close by. Hotel Staff was very pleasent. Spoke perfect english. Would go back! Did not try sauna or swimming pool.

  • Stayed: January 2013, traveled as a couple
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Thank Helene M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 21, 2013

I stayed here for 4 nights whilst on business, it is perfect for this, great proximity to shops, mall and 10 minute walk to Ka De We store.
Plenty of taxis availble right outside the Hotel.Fare €12 from Tegel airport and less than 15 minutes.
Breakfast was fine, plenty of selection and well prepared.
Wifi free in lobby, but had to sign in everytime, instead of auto once you entereed the hotel. Inroom wifi €12.5 for 24hr , which is a shame for this standard of hotel.
Rooms are QUIET , well appointed and comfortable, laundry service excellent.
Would definietly recommend this hotel.

  • Stayed: February 2013, traveled on business
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Thank 4Kiwisontour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2013

This well positioned hotel gives you a genuine smiling wellcome. Rooms are functional with a well designed small bathroom. Good toiletries. If you're a member of their Circle club (free to join on line) they will upgrade you to a bigger room and give you free wifi in the bedroom (otherwise E12.50 a day).
Wonderful breakfast.
Very well positioned with the metro just round the corner and the main bus station a 5 minute walk.
Excellent cheap Italian restaurant directly opposite called Valpiano's
Paid £82 per night including breakfast via Trivago - a steal.

Room Tip: join the Circle club on line for free
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  • Stayed: February 2013, traveled as a couple
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Thank rjrLeeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2013

This hotel is 10 yards off the Kudam, practically adjacent to the Kurfurstendam metro and 5 mins walk to Berlin Zoo and the Zoo S/U bahn station where many of the tours start. Location is as good as it gets in West Berlin, plenty of shops, restaurants and bars in the vicinity.
We were travelling as a family of 4 and had 2 interconnecting rooms which was ideal and reasonable value using the promotion the hotel offers, although breakfast wasn't included and the hotel charges 28 Euros for a cooked breakfast which put us off eating in the hotel! The hotel is meticulously clean but it seemed to lack atmosphere in the public areas.
The staff were helpful and friendly and all in all a very good base from which to tour Berlin.

  • Stayed: February 2013, traveled with family
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Thank Iain N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 13, 2013

just back from the swissotel berlin and must say that I found it to be a lovely hotel with friendly helpful staff. From arriving until leaving the staff could not have been more friendly.
The rooms are pleasantly decorated and the bathrooms had bath and separate shower. I prefer a bath but did have a shower but found the flow of the water not to be powerful enough for me.
The coffee was very nice made in the nespresso machine. the television had an english film channel which was nice after a long day.
Breakfast was excellent with everything you could wish for and the option of having a breakfast cooked to order as well as buffet style. again nothing was a bother for the staff who were extremely polite and courtious.
The location is excellent and the selection of restaurants and bars round about was very good.
i did not see all that I wanted in Berlin which means I will be going again in the future and will definitely book this hotel again and indeed recommend it to others

Room Tip: an inside room aids towards a tranquil sleep
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  • Stayed: February 2013, traveled with friends
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Thank finbob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 13, 2013

Stayed here in January 2013 for 3 nights, and found the hotel to be perfect in every aspect. The service provided by reception staff was professional and efficient on checking in, and the room was spacious, the bed very comfortable, and the decor was very tasteful and contemporary. The bathroom was equally as impressive with a nice powerful shower, and a huge variety of complimentary toiletries. The espresso machine was a nice touch in the room as well. The location of the hotel was excellent, situated in the main shopping area of berlin it was walking distance to plenty of bars and restaurants. The nearest underground station was a 5 minute walk away. I can't think of anything negative about our stay here, I would highly recommend it!

  • Stayed: January 2013, traveled as a couple
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Thank jm_1301
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Swissotel Berlin

Address: Augsburger Str. 44 | Am Kurfürstendamm, 10789 Berlin, Germany
Phone Number:
Location: Germany > Berlin > Charlottenburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Green Hotel in Berlin
#15 Business Hotel in Berlin
#21 Family Hotel in Berlin
#34 Luxury Hotel in Berlin
#34 Romantic Hotel in Berlin
Price Range: $124 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Swissotel Berlin 5*
Number of rooms: 316
Official Description (provided by the hotel):
Swissotel Berlin is located at legendary Kurfurstendamm in the heart of city center west! Upon entering the modern, light-flooded lobby you will immediately sense the tranquility. The contemporary design, as unobtrusive as the friendly service promises a pleasant and relaxing visit. Guests appreciate the convenience of free wireless LAN, DSL Internet connection, as well as the Nespresso coffee maker in all of the hotel's 316 rooms. ... more   less 
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Also Known As:
Swissotel Berlin Hotel Berlin
Swissotel Hotel Berlin
Berlin Swissotel Hotel

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