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“Special service and great room”
Review of Swissotel Berlin

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Swissotel Berlin
Ranked #36 of 635 Hotels in Berlin
Certificate of Excellence
GreenLeadersPlatinum level
Fuquay Varina
Level Contributor
4 reviews
“Special service and great room”
Reviewed December 13, 2012

The desk staff was extremely helpful for someone who arrived at 8:30 in the morning and couldn't get into her room until 3:00 pm or later. The staff were fantastic and extremely helpful. The room was also great.

  • Stayed November 2012, traveled on business
    • Value
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Helpful?
Thank Carol K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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Traveler tips help you choose the right room.   Room tips (256)
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Harlow, United Kingdom
Level Contributor
65 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed December 10, 2012

Hotel was within walking distance of the zoo station ideal for public transport. Check in was very efficient the receptionist gave us a tour of the lobby area pointing out the restaurant, bar and business centre (useful for on-line check in and printing boarding passes). She also showed us how to use the key cards to operate the lift. We were given an upgrade to a room with a view down the ku' damm lovely at night when the Christmas lights were on. Room itself was clean and well furnished. Some nice touches such as a tv guide opened for the correct day, a clock and an umbrella holder. Bathrobes and slippers were also provided. The bathroom had both a walk in shower and a bath. Only small criticism was the room was rather hot but at -4 outside during the day most people would probably prefer this. Huge choice for breakfast - cereals, fruit, yoghurt, bread, cheese, meat, smoked salmon, croissants, doughnuts, carrot cake (!!!), a hot buffet with bacon, sausage, eggs, beans and if that wasn't enough more fresh eggs to order. Can definitely recommend this hotel.

  • Stayed December 2012, traveled as a couple
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Helpful?
Thank BobandJacq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barcelona, Spain
Level Contributor
127 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
Reviewed December 9, 2012

Stayed in different hotels in Berlin plenty of times, but this was oneof the best experiences ever.
This hotels is just in the middle of Western Berlin, 5 mins walk from Zoo station.
The building from outside is nothin special, a curved block of construction.
The check in process was fast and accurate, and to my surprise after I was done, an agent took me on a little tour around the hotel and escorted me to my room. I was spechless...The room was pretty small, overlooking the K´damm, with all the necessary stuff including the nespresso machine and magazines. I also received a welcome letter!

The bathroom was excellent, especially the shower.
All staff from concierge, the front desk or housekeeping were excellent.

There were also 2 small desktop with PC and printers, all free of charge.
Due to lack of time, did not use any of other services but would love to.

Trully 5* hotel!

Room Tip: Go for bigger superior rooms,it is worth the extra money
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  • Stayed April 2012, traveled solo
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Helpful?
Thank Ludwig70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
172 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed December 7, 2012

So helpful,great breakfast selection,waiters remembered what you like for breakfast,relaxing hotel. Stayed with friends for three nights on different floors of hotel. as we didn't know how the security conscious lifts worked it took 20 minutes to get down from 7th to 5th floor ! Bus tour stops outside,five minutes from Ca De We,five minutes from Zoo train and Bus station. Would definitely return,now we know how lifts work!

  • Stayed November 2012, traveled with friends
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    • Cleanliness
    • Service
Helpful?
Thank mairi_ok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
Reviewed December 7, 2012

Anyone who wants great service, a comfortable hotel and in a very central location - look no further.
Prebook your visit to the Reichstag - you will not be disappointed. Some of the best architecture in Europe on display around the city. Great contrast between old and new. Minimum of 3 days required just to skirt over all the attractions. It is a much larger City than I had imagined.
Many thanks to you all at Swissotel. You are stars Anna & Stuart

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
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Helpful?
Thank stuart p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bremen
Level Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed December 4, 2012

Very nice Hotel in the center of the „Ku-Damm“. Close to restaurants, shopping and several underground stations. Breakfast in the restaurant was of good quality - the chefs would make an omelet to order if you didn´t want hot or cold buffet.
Rooms are modern with nice furniture and bathroom. Service is excellent, friendly and helpful.
A good place to stay if you visit Berlin!

  • Stayed November 2012, traveled as a couple
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    • Cleanliness
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Helpful?
Thank Alice T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jensen Beach, Florida
Level Contributor
112 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed December 1, 2012

We had an unexpected stop in Berlin and after reviewing the tripadvisor hotels we chose the Swissotel. What a great hotel. Very good location in a convenient location close to restaurants, shopping and transportation. The hotel staff speaks perfect English. Spotless clean modern hotel. True kingsize beds, full breakfast buffet.

  • Stayed November 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ed D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Swissotel Berlin

Property: Swissotel Berlin
Address: Augsburger Str. 44 | Am Kurfürstendamm, 10789 Berlin, Germany
Phone Number:
Location: Germany > Berlin > Charlottenburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Green Hotel in Berlin
#15 Business Hotel in Berlin
#21 Family Hotel in Berlin
#33 Luxury Hotel in Berlin
#34 Romantic Hotel in Berlin
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Swissotel Berlin 5*
Number of rooms: 316
Official Description (provided by the hotel):
Swissotel Berlin is located at legendary Kurfurstendamm in the heart of city center west! Upon entering the modern, light-flooded lobby you will immediately sense the tranquility. The contemporary design, as unobtrusive as the friendly service promises a pleasant and relaxing visit. Guests appreciate the convenience of free wireless LAN, DSL Internet connection, as well as the Nespresso coffee maker in all of the hotel's 316 rooms. ... more   less 
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Also Known As:
Swissotel Berlin Hotel Berlin
Swissotel Hotel Berlin
Berlin Swissotel Hotel

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