We arrived in Germany long before the check-in time but went to the hotel any way to use their bag check service but when we got there at 12pm ish (usual check-in at 3pm) they told us our room was actually ready and we could go straight up. The women was very friendly and welcoming and gave us a map to the city, which we were very grateful for.
The room was nice and big and very clean, as you would expect. The bed was comfortable, they had square pillows that were a little hard to get used to but still as comfy as the bed. There was not one problem with the bath and shower facilities and the water was always hot. The breakfast was delicious and although I am vegan the selection of cheeses and meats looked impressive and they had soya milk which I was extremely happy about.
The staff were always friendly and helpful. I was annoyed that I forgot to request that I didn't want them to clean the room after the first night but they did any way and even folded my PJs and put on the end of the bed.
I would definitely stay here again or another one of their branches. I would also recommend it to all my friends and family.
- Official Description (provided by the hotel):
- The Novotel Berlin Mitte is a 4 star hotel in the heart of Berlin, between Alexanderplatz and Potsdamer Platz and within walking distance of major attractions such as Museum Island, the Brandenburg Gate and the Reichstag. Guests on a business trip or holiday will find the highest level of comfort in our 238 rooms and seven modern meeting rooms. A restaurant serving refined Mediterranean cuisine, 24 hour room service, Wave Bar and spacious sauna and fitness area provide relaxation for body and soul. ... more less
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- Also Known As:
- Novotel Berlin Mitte Hotel Berlin
- Accor Berlin Mitte
- Berlin Novotel