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Alejandro Y
Lima, Peru

Loved to be at the heart of Berlin!!!

5.0 of 5 bubblesReviewed Jul 5, 2019
Very nice and well sized rooms, beautiful modern decor, but enough to make you feel cosy and confortable. Kind and prompt staff, on top of your needs each and every time I needed. Location is impressive, right next to Potsdamer Platz. The restaurant scenery and food is insane!!!
Date of stay: June 2019
Trip type: Traveled on business
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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THE-MANDALA-Berlin, Leiter Gästebetreuung at The Mandala Hotel, responded to this review
Responded Jul 8, 2019
Dear valued guest,
thank you very much for your kind words about your stay at THE MANDALA HOTEL.
We are very glad to hear that you enjoyed your stay in our hotel so much.
Especially your praise of our staff delights us, because we strive to deliver the best service possible.

Kind regards, Your THE MANDALA Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (3,798)
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Traveler rating
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749
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All reviews sony center potsdamer platz management suite facil restaurant an executive suite walk in wardrobe large bathroom brandenburg gate walking distance excellent hotel perfect location major attractions top floor public transportation central berlin breakfast room visit berlin
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Reviewed July 5, 2019

I loved everything about this hotel: location, breakfast, and the bed/rooms. its location is perfect in the center of the city, close to Tiergarten, Culturforum (music + a stunning art collection with all the big name Italians). Its breakfast every morning is a delight in the bamboo and sunlight in a 5th floor open-air room. I honestly will be looking for this mattress when I go to replace mine. Other nice touches: free laundry, locally made bath products, and really inventive flower arrangements in the lobby. A gem.

Date of stay: June 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Climber42083517730
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
THE-MANDALA-Berlin, Leiter Öffentlichkeitsarbeit at The Mandala Hotel, responded to this reviewResponded July 8, 2019

Dear valued guest,
we are delighted to hear that your stay with us was very enjoyable and that breakfast as well as the location were perfectly according to your expectations. It was our great pleasure being your hosts and we are looking forward to welcoming you back in Berlin soon. Yours sincerely, THE MANDALA Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 2, 2019

I recently stayed here for a week while on business in Berlin and would happily revisit the Mandala and recommend it to anyone who wanted to be in that area.

The location worked out well for me, right near Potsdamer Platz which makes travelling anywhere pretty easy.

The hotel itself was great - the efficiency of the front desk was amazing. I walked into the hotel late in the evening, was greeted by name and in my room within about 2 minutes. It was a very similar deal on checkout.

The room was also really good - very spacious, great bathroom, lots of storage space, a decent desk, kitchen area and a little balcony.

I didn't eat in the hotel beyond breakfast but I did really enjoy breakfast each day - the dining room is lovely and even managed to remain pleasant in the extremely hot weather. The buffet is well thought out, the service is excellent and the eggs from the kitchen are lovely. A great way to start each day.

Recommended.

Date of stay: June 2019
  • Trip type: Traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Mike T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
THE-MANDALA-Berlin, Leiter Gästebetreuung at The Mandala Hotel, responded to this reviewResponded July 8, 2019

Dear valued guest,
thank you very much for your kind words about your stay at THE MANDALA HOTEL.
Our entire team works very hard on offering our guests a special experience and we are very glad when we achieve that goal. We look forward to having you back as a guest again soon and we stand at your disposal for any inquiry.

Yours sincerely, THE MANDALA Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 2, 2019

Wonderful hotel, amazing breakfast, kind staff, everything was great.
The new spa is nice but i should change a sauna for a little pool or jacuzzi.
Location is perfect, busses outside and subway just 3 minutes from the hotel

Date of stay: June 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Fabio S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
THE-MANDALA-Berlin, Leiter Gästebetreuung at The Mandala Hotel, responded to this reviewResponded July 8, 2019

Dear valued guest,
thank you very much for providing us with your feedback about your stay at THE MANDALA HOTEL. We are very glad to hear that you enjoyed your stay in our hotel so much. We also thank you very much for your points of improvement for us. Our hotel is in a constant state of optimization and we gladly take advice of our guests to heart. It was our great pleasure being your hosts and we are looking forward to welcoming you back in Berlin soon.

Kind regards, Your THE MANDALA Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2019

Our stay at the Mandala was delightful. Our room was spacious and comfortable. The location is excellent and breakfast spread and setting were great. Most important, their staff is awesome, super helpful and accessible.

Date of stay: June 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Berta S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
THE-MANDALA-Berlin, Leiter Gästebetreuung at The Mandala Hotel, responded to this reviewResponded July 8, 2019

Dear valued guest,
receiving positive feedback is always a great pleasure and we are very happy that you enjoyed your entire stay with us. Especially your praise of our staff delights us, because we strive to deliver the best service possible. We look forward to having you back as a guest again soon and we stand at your disposal for any inquiry.

Kind regards, Your THE MANDALA Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 30, 2019

The hotel has an excellent location. The staff are very friendly and the hotel is very clean.
The hotel does not have an iron or iron board in the room which was a surprise to me and even when I ordered one I cold not get it.

Date of stay: June 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Tour06053163792
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
THE-MANDALA-Berlin, Leiter Gästebetreuung at The Mandala Hotel, responded to this reviewResponded July 8, 2019

Dear valued guest,
thank you very much for taking the time to comment on your recent stay at THE MANDALA HOTEL.
Feedback like yours is very valuable to us as it helps us to continuously improve our service quality.

Kind regards, Your THE MANDALA Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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