We had booked a room and upgraded with Hilton Honors points then we were upgraded again by the front desk to a corner junior suite. It was a lovely big room, with views onto a roof terrace on one side and the station on the other. There was a separate lounge area with a fridge, kettle, chairs and desk; a large bathroom with a bath and a separate shower; and a spacious bedroom, with a huge comfy bed. The bathroom amenities were Salvatore Ferragamo: very nice and plentiful. The décor was smart and the lighting was logical, with plenty of electrical sockets, including by the bed. There were excellent curtains and additional blinds to keep it dark, and the windows were triple glazed, which meant we heard nothing from the street even on the sixth floor.
The service was excellent throughout. We had thought we'd booked a Steiff package with a Hilton bear included: they had us on a Discover Berlin package (virtually the same but no bear). On request, the Concierge tracked down a bear for us and put him in a taxi from the Hilton! Also, our room was ready when we got there at 11:00, which was very welcome after an early start.
Breakfast was included in our package, and was very good, with plenty of choice from the buffet. Also included was a welcome drink which we had in the Library bar on the 15th floor and a 48 hour Berlin card.
We used the gym, which is quite small, with a reasonable amount of equipment.
The hotel is right next to the zoo station with excellent trains to Alexanderplatz etc. It is also very close to the main shopping centre.
- Official Description (provided by the hotel):
- The new Waldorf Astoria Berlin is defined by its inspirational environment, residential comforts and breathtaking views over Germany's capital city. ... more less
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