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All reviewscheckpoint charlieprivilege suitefamily suitecheck point charliegreat hotelquiet streetseparate toiletcoffee machinearound the cornerhuge roomwithin walking distanceexcellent locationunter den lindensitting areashower roomsuperior roomsmall balcony
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Reviewed December 10, 2017

I have had a very pleasent stay. Everybody has been very kind with me . I have been in Berlin in Holidays only three days but I will stay the Hotel to all my friends. Service, Facilities and Location were excellent

  • Stayed: December 2017, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank 755mariaangelesr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benedikt H, Manager at Mercure Hotel & Residenz Berlin Checkpoint Charlie, responded to this reviewResponded December 10, 2017

Dear 755mariaangelesr
thank you a lot for your kind and perfect rating! We hope to welcome you - and your friends - again in Berlin soon and wish you a merry christmastime.
Warm regards
Benedikt Heydweiller

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 10, 2017 via mobile

We have just returned from staying for four nights at this hotel.
The location is good with it being in a quieter street and only a couple of blocks from the nearest tube station. (Stadtmitte).

We were warmly greeted on our arrival and having already checked in online, our room keys and information was already waiting for us. Check in only took a minute or two and was very efficient. The reception area looked clean, modern and comfortable.

Our room was spacious, clean and warm. It had a comfortable double bed with two single duvets, a desk with a large TV, a sitting area, plenty of wardrobe space and drawers and a good sized safe. There was a walk-in shower and basin with mirrors and hairdryer. The toilet was located in a separate room. All very well maintained and clean.

A lovely touch was St Nicholas visited us by leaving a chocolate
Santa, nuts and an orange outside our room one morning. A lovely surprise.

We will definitely stay here again when visiting Berlin.

Stayed: December 2017, traveled as a couple
1  Thank Gale G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benedikt H, Manager at Mercure Hotel & Residenz Berlin Checkpoint Charlie, responded to this reviewResponded December 10, 2017

Dear Gale G
thank you so much!! It is a real pleasure reading your review and to foreward it to my Team. We are proud to welcome you again during your next stay and hope that it will be as good as this last one.
I wish you a merry christmastime
Benedikt Heydweiller

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Reviewed December 5, 2017 via mobile

What a great hotel. Large rooms, quite, comfortable. Friendly helpful and efficient staff. Fantastic breakfast selection. Short business trip so didn’t have the opportunity to make use of the amenities which was a shame. Will definitely stay at this Mercure again and hope to return for a leisure city break with my family.

Stayed: December 2017, traveled on business
Thank CatherinM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benedikt H, Manager at Mercure Hotel & Residenz Berlin Checkpoint Charlie, responded to this reviewResponded December 6, 2017

Wow!! Thank you CatherinM for sharing such a wonderful review of your Mercure Hotel Berlin Checkpoint Charlie experience!
I am absolutely thrilled that you "highly recommend" us.
It is a pleasure to learn that you enjoyed our large rooms and especially praised our staff.
We certainly hope to welcome you back for your leisure city break with your family - we will be happy to help you with some insider tips to make your stay even more enjoyable.
warmest regards
Benedikt Heydweiller

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Reviewed December 5, 2017 via mobile

We use this chain often and not disappointed this time. We chose the themed room. The room, staff, facilities and location were excellent.
Breakfast was a high standard.
Transport to explore the city was a mere 200 metres away.
All in all the hotel meets it's 4 stars.

Stayed: December 2017, traveled as a couple
1  Thank TheSmiths8771
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benedikt H, Manager at Mercure Hotel & Residenz Berlin Checkpoint Charlie, responded to this reviewResponded December 6, 2017

Dear "TheSmiths8771"

thank you a lot for being a loyal customer of Mercure Hotels and for your kind review! We are glad you liked your stay and hope to welcome you back soon.

Best regards
Benedikt Heydweiller

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Reviewed December 3, 2017

We chose this Hotel after reading reviews, what we wanted was a Hotel in a central position that was in walking distance of all major sites of interest in the centre of Berlin, we were not disapointed the Hotel is situated in a quiet side street just round the corner from checkpoint charlie which is also handy for public transport and a stop for the hop on, hop off tour bus. The Hotel has a relaxed atmospere with a comfortable Sitting Room and Bar area where you can get eat in meals if required, we decided to eat out and there are plenty of restaurants near by. It does have a Breakfast Room and I must say it offers one of the best Breafast selections I have experienced, there was something for everyone`s taste. Our Room was considerably larger than normal and very comfortable and clean. It has T V with loads of channels but the only english speaking channels are news channels, i.e. Sky International News but it does have good Wi Fi so you need a laptop or tablet to get internet entertainment. We did really did have a most pleasant stay at this Hotel and would not hesitate to stay there again.

Stayed: December 2017
Thank mikbanbury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benedikt H, Manager at Mercure Hotel & Residenz Berlin Checkpoint Charlie, responded to this reviewResponded December 3, 2017

Dear mikbanbury,

we are thrilled to recieve such a "perfect" and detailed rating - and thankful for all of your praises.
We will of course foreward your review to our Team to share your words concerning our atmosphere and "one of the best breakfast selections". With all the work my teams has put into it they are always proud to read that it was well worth it.
Please do really not hesitate to visit us at the heart of Berlin again.
sincerely
Benedikt Heydweiller

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