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“Super hotel, super room, super location”

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Mercure Hotel & Residenz Berlin Checkpoint Charlie
Ranked #32 of 634 Hotels in Berlin
Certificate of Excellence
London, United Kingdom
Level Contributor
149 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
“Super hotel, super room, super location”
5 of 5 bubbles Reviewed June 17, 2013

I expected a mass-market decent room but got a suite onto the courtyard separate bathroom and separate toilet. Needless to say I was very happy with my 2 night stay here.

It would have been nice to have a less sophisticated machine to make a cup of tea, and the lack of milk meant I didn't bother.

Wifi was expensive and in the end I paid for T-Mobile wifi. This was probably as slow as the hotel wifi... but cheaper.

Location wise I was within 3 minutes of Checkpoint Charlie and about the same to the U2 line at Stadtmitte metro.

There is a small super market in the next street up but there were surprisingly few options to eat late at night.

  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank really_razamataz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,082 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Santos, SP
Level Contributor
182 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed June 13, 2013

The excelent location. There is a large room, very clean. Near turistics sights like Brandemburger Tor, Checkpont Charlie, Gendarmenmarkt platz. It's very easy to go from the main station to the hotel: by bus or subway. We loved it.

Room Tip: Ask for a room with view to the garden. The hotel is located in a very calm and quiet street, every...
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HeloHdk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peak District
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 12, 2013

After a shocking journey across europe we arrived late at the hotel and were greeted by a great reception team who welcomed us warmly, cracked a few jokes and were incredibly helpful. The hotel is in a great location and was a perfect base for a brief trip for Berlin's amazing cycle ride.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MTBTerrier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wake Forest, North Carolina
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed June 10, 2013

The Mercure was perfect for our needs. It is within a pleasant walking distance from the Pergamon and other museums, Under den Linden, and the Brandenburg gate, not to mention only a couple blocks from the Checkpoint Charlie Museum. It is also an quick cab ride from the main train station. The staff was helpful with any questions we had and the room was fine. No complaints.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bernie_OPC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stirling, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed June 9, 2013

I stayed here last week for four nights on a city break with my son. The room was large, very clean and the bathroom with its walk in shower is lovely. The breakfast is great and there is a huge choice. The location is very central, close to all the big sights. The room was quiet. My only criticisms are that I could not find any written information on things like check out time, air conditioning etc. There was no complimentary water-everything was rather expensive from the mini bar but you can get the same things at a third of the price from the supermarket round the corner. Also our coffee machine did not work and the lady behind the desk was not very helpful and also a little grumpy. She told us nothing could be done until the housekeeping staff came on the next morning. she did say I could get a cup of water from the bar but I felt that transporting cups of hot water through the hotel was slightly risky. In the end the lady at the bar was helpful and gave me a jug of hot water. However this was no use as the coffee for the machine is in special sachets. I did like the hotel but probably would stay elsewhere next time

Room Tip: Our room faced an inner courtyard which was quiet but I would have preferred to look out onto the st...
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 34Linda34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed June 8, 2013

I recently stayed at this hotel for four nights while on vacation with my boyfriend. Overall I would recommend staying at this hotel.

The location is very convenient - just 2 blocks away from Checkpoint Charlie, easy access to the metro, and no more than a 10-20 minute walk from most of the "main sites" in Berlin. We took a taxi from the airport (TXL) which cost about 25 Euro. We took public transport back to the airport (the metro and then the airport bus - that whole endeavor took 1.5 hrs from when we left our hotel to when we got to the airport, not sure I would recommend it). There are several restaurants and cafes within walking distance of the hotel.

We were upgraded for free to an apartment style room. By European standards it was large. There was a small kitchenette area with table, a sitting area, and the bed area. We had a refrigerator in our room (not sure if that is standard) which we kept some groceries in for quick breakfast or lunch. The bathroom was large and there was a nice amount of counter space. The bed was comfortable. Others have commented on the noise from construction nearby, but it was not a problem for us. Honestly there is so much construction in Berlin you would be hard pressed to find a hotel not near any work areas. Room was clean.

The room did not include internet or free breakfast. For the price point it seemed like at least internet should have been complimentary.

The front desk staff were friendly, but I felt as if some of their answers to questions were a little vague. For example, when we checked in, we were told we were in the apartment section of the hotel which had a separate entrance. The staff instructed us to go outside and go right, then another right to the entrance. We ended up circling the block and returning to the main lobby for more specific directions. The staff responded excellently, walking us to the door herself. The entrance was an unmarked large wooden door a couple down from the main hotel. We would not have found it on our own based off the initial instructions. Overall the staff was helpful and informative, but it took a little effort to get questions answered thoroughly.

I enjoyed staying in the apartment section of the hotel. It felt like our own non-touristy residence since we only went into the main lobby to use the internet or speak with staff.

I would stay here again if I returned to Berlin and would recommend this hotel to a friend.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank azobes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramat gan, israel
Level Contributor
8 reviews
6 hotel reviews
5 of 5 bubbles Reviewed June 4, 2013

We had two double rooms and stayed for 7 nights. We found the rooms very pleasant, quiet, and comfortable (one slightly larger than the other), with very comfortable beds. The bathrooms very very nice, although there was only a shower, and not a bathtub. There was also an espresso machine in the room, which we used every morning for our first coffee! Breakfast was excellent, but relatively expensive (18 Euros) and we didn't always want such a large breakfast, so on some of the days we had breakfast at cafes in the area (for example along the Gendarmen Markt square, which is very close by). Location is very central, easy to get to most sites. Shopping areas and even a supermarket not far away.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mkirschner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Hotel & Residenz Berlin Checkpoint Charlie

Property: Mercure Hotel & Residenz Berlin Checkpoint Charlie
Address: Schuetzenstr. 11, 10117 Berlin, Germany
Phone Number:
Location: Germany > Berlin > Mitte
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Spa Suites Wheelchair access
Hotel Style:
#17 Spa Hotel in Berlin
#25 Family Hotel in Berlin
#30 Luxury Hotel in Berlin
#36 Business Hotel in Berlin
#43 Romantic Hotel in Berlin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Hotel & Residenz Berlin Checkpoint Charlie 4*
Number of rooms: 136
Official Description (provided by the hotel):
The Mercure Hotel & Residence Berlin Checkpoint Charlie is located in the historic centre of the town and offers 139 spacious rooms, suites and apartments ( 30m² - 80m² ). Most of them have a balcony. Here you will be living in a particularly exclusive location, right by the former Checkpoint Charlie and near to the shopping stretch of Friedrichstrasse and Gendarmenmarkt. Our hotel provides a breakfast restaurant, wine garden, Checkpoint Bar, 24 h sauna, gym, sundeck and garage. ... more   less 
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Also Known As:
Mercure Hotel And Residenz Berlin Checkpoint Charlie
Mercure Berlin

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