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All reviewscheckpoint charlieprivilege suitefamily suitecheck point charliegreat hotelquiet streetseparate toiletcoffee machinearound the cornerhuge roomwithin walking distanceexcellent locationunter den lindensitting areashower roomsuperior roomsmall balcony
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Reviewed September 18, 2012

We had a great spacious suite which was ideal for us travelling with our baby. The hotel's location is ideal; it is in a nice quiet street but within walking distance of Potsdamer Platz, Brandenburg Gate, the TV tower etc. The staff were polite and helpful

Stayed: September 2012, traveled with family
Thank Eileen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 14, 2012

The Mercure in Berlin near Checkpoint Charlie is a very good option for staying in Berlin. It's not too far from "everything", but away from most enough that it's quiet at night. Nearest U is about a 5 minute walk, two blocks away. Not bad.

The staff is fantastic. They go out of their way to help. You can't fault the staff at all.

Pros: Great staff, good location, great guest room size and comfort, good bathroom (good shower head pressure, but bathroom floor was heated and it did get really hot), good breakfast buffet spread
Just ok: Air conditioning was decent
Cons: Breakfast is not included and expensive. Internet is not included and expensive, and, annoyingly, one of those systems where the front desk must generate a cryptic username and password for you to use with only one device. Fortunately, we had an Asus WL-330G pocket router/wifi device that let us share the connection. Who has only one device today?

The other minor complaint was that they strictly adhered to check in time of 3pm even though the hotel was not full. This is frustrating because we had just stepped off the plane and needed to change. Fortunately, they had a handicapped bathroom available for us to use, but it would have been nicer to be able to put everything down and lighten the load of my camera bag. Not a huge issue; every other hotel on our trip let us check in early.

  • Stayed: September 2012, traveled as a couple
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Thank Elwynor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2012

My wife and I traveled to Berlin in early September 2012 for a long weekend city break. We chose the Hotel because of its location and were not disappointed, Checkpoint Charlie around the corner; Unter den Linden, Brandenberg Tor and Potsdamer Platz all easily walkerable! The surprise was Gendarmenmark - great bars (Newtons), restaurants, and a shop devoted totally to chocolate (Fassender & Rausch). Our room was upgraded to an apartment and the staff were very friendly and helpful.

  • Stayed: September 2012, traveled as a couple
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Thank ge0rge01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2012

The Mercure Hotel & Residenz is a wonderful hotel in the centre of Berlin. Great value for money, good service. Nice, spacious room with a good level of service. With free wifi in the rooms I would have given it five stars!

  • Stayed: September 2012, traveled on business
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Thank Mart G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 10, 2012

Hat's off for this hotel, great management, great team, great service ! Would highly recommend it for everyone going to berlin, it is 100 meters from checkpoint charlie, and major shopping areas in alexader platz

Room Tip: room 223 the suite !
  • Stayed: September 2012, traveled on business
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Thank Nicolas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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