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“Rip Off WiFi !!”

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NH Berlin Kreuzberg
Ranked #193 of 633 Hotels in Berlin
Certificate of Excellence
Reviewed June 7, 2012

Whilst I agree with other reviews that this is a great hotel for location and size of rooms (almost like a small appartment), their Wifi charges are not mentioned.....as they're a complete rip off! Their hotel descriptions all say they have WiFi connections and you get 30 minutes free BUT in the lobby ONLY! After that they charge 8.92€ per 24 hours!! That would be approx 267€ for a month - I pay around 26€ for a month at home!!! Most little cafes in many major cities have free WiFi these days so why doesn't this hotel - its not like I'm using their PC....I took my own tablet.
This hotel lies behind an Aldi supermarket off the actual road so is mostly hidden from view so not that easy to spot initially. We picked this hotel mainly for its closeness to our German side of the family - they live at No. 9 and the hotel is No 11 !!

So while this is a nice hotel, if I saw a hotel with free wifi, I would NOT choose the NH hotel.

  • Stayed: June 2012, traveled with family
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1  Thank hotbeare15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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84 - 90 of 351 reviews

Reviewed November 27, 2011

We stayed here for a 3 night city break a couple of weeks ago, mid November 2011. The place looked right on its website, in fact I thought it looked a little too good and was ready to be disappointed, but goodness me we couldn't believe just how good for us it was and at a very reasonable price! We arrived at 11 in the evening and found the entrance shut, but by using the intercom near the door we were soon inside. The room was huge with its own kitchen - perfect for us as we like to get our own breakfast; the 'Kaiser's' supermarket opposite the hotel was also a big plus. The queen-sized bed was comfortable and the bathroom couldn't be faulted. U-bahn 5 minutes walk, and just 2 stops from Alexanderplatz and S-bahn and buses - good if you like to use public transport as we do. The only fault was that the room smelt slightly of cigarette smoke and we are both non-smokers. Doubt I'll be happier with a hotel for quite a while.

Room Tip: Our room smelt a bit of cigarettes, so if you are non smokers perhaps you should stress this.
See more room tips
  • Stayed: November 2011, traveled with family
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1  Thank Peter D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 31, 2011

Although this hotel is in a need of a little updating we had a lovely stay here. Staff were friendly and helpful and our suite was huge, with a lovely lounge/kitchen area with huge corner windows, a bedroom leading off with a very comfy bed and an immaculate bathroom. The tv could have been better ( no English speaking channels, not even CNN) plus it had a built in video ( which shows how in need of updating it is!), but since we had come to enjoy Berlin this didn't matter. I should add that tyeh price was extremely competitive.This hotel is a little away from the main sites but very accessible: a 5 minute walk to the U bahn and then 2 stops to Alexanderplatz.. There are also bus routes nearby which take you to the Hbf and the Ku'damm. The neighbourhood is quiet and pleasant, with some nice restaurants nearby at Oranienplatz and a lovely cafe bar just up the road by a lake (Michaelkirchplatz).

  • Stayed: August 2011, traveled as a couple
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2  Thank hrcnow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 8, 2011

Fantastic stay here at NH hotel in Berlin.
We were upgraded to a suite and the amenities and room were fantastic.
The location of the hotel is in a good area of Berlin, 5 mins to U-bahn station. There is a good range of shops and supermarkets near by the hotel.
Will stay here again when next in Berlin!

  • Stayed: July 2010, traveled with friends
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Thank LondonTravelbug1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 30, 2011

We booked this hotel for one night in November 2010 while in Berlin for a concert. The hotel was slightly difficult to find, being near the back of a mixed residential/commercial project. Check-in was quick and efficient and we were pleased to find out that we had been given a suite for the price of a standard room. The hotel had probably been constructed ten years ago, so the interiors were slightly dated. The staff gave us tips for a restaurant in the area, which was quite good. Otherwise, this is a residential area at the southernmost part of the Mitte district of Berlin. In order to reach other neighborhoods, one has to drive or take the subway. The beakfast was of a high standard, with a diverse selection of foods typical for a German buffet breakfast. I would recommend this hotel for someone who has a car or other transport and wishes a good, clean hotel in Berlin.

  • Stayed: November 2010, traveled as a couple
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1  Thank GermanyNeedtotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 22, 2011

We stayed at this hotel for 5 days in March 2010. It really exceeded our expectations. We stayed at the Juniour Suite.

The apartment had a very big living room plus a medium-sized sleeping room and a very good bathroom. A well-equipped kitchenette was available which was very valuable for us as we had to cook for our kid. Nothing really to complain about the room. The staff was helpful, speaks good English.

The area is very, very quiet and for those who don't want to have dinner at one of brilliant berlin restaurants, a supermarket is available within some 200 meters. The location is good - 5 minute walk to U-bahn and 10 minute to S-bahn, and the area is within reasonable distance to all major sites (not 'walking distance', though, but come on, Berlin is big).

A few disadvantadges: room view is nothing special (urban and plain), and so is the surrounding area (can't be compared to Charlottenburg, for instance), could be a little hard to find the right door at first, room wi-fi didn't work. But all in all, we had a lovely stay, and would definetely recommend this hotel.

  • Stayed: March 2010, traveled with family
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Thank neglinka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 17, 2011

Our room at the NH Heinrich Heine was huge, included a small kitchenette, and was impeccably clean. The furnishings (bed and small couch) were not particularly comfortable, though, and the location is in a fairly residential area, a healthy 15-20 minute walk from downtown sights like Alexanderplatz - not the plush, central place we were expecting for the price. As a side note, you have to pay with a credit card in order to use the internet.

  • Stayed: September 2010, traveled as a couple
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Thank GrunerVeltiner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about NH Berlin Kreuzberg

Address: Heinrich-Heine-Platz 11 | Mitte, 10179 Berlin, Germany (Formerly NH Berlin Heinrich Heine)
Phone Number:
Location: Germany > Berlin > Mitte
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#109 Business Hotel in Berlin
#160 Romantic Hotel in Berlin
Price Range: $76 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — NH Berlin Kreuzberg 3.5*
Number of rooms: 38
Official Description (provided by the hotel):
The NH Berlin Kreuzberg is a four-star hotel ideally located in a quiet neighborhood just minutes away from Berlin's historical center, with its many cultural and professional attractions. ... more   less 
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Also Known As:
Nh Berlin Heinrich Heine Hotel Berlin
Nh Hotels Berlin
Nh Hotel Berlin

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