My opinion is only of the Restaurant. My parents and I went to the restaurant of NH hotel Alexanderplatz, because my sister has just had a baby in the Klinikum in front of this hotel. We decided to go there for dinner because we expected to have a good service and a nice meal after a long day. First I have to say that we got to the restaurant where there were only 2 other tables occupied. After being seated for ten minutes, and no waiter comkng to our table, I had to go and ask if someone could bring us the menu. As we had to go back to the clinic, we preffered to order something easy, and ordered a soup and pastas. 30 minutes after ordering the waitress came to tell us that there was no soup left, so we had to order another pasta. The pastas came to the table 50 minutes after we ordered, and they were as simple as if they were made at home ( too much wait for that). Unfortunatelly the waitress accidentaly dropped one of our drinks in the table, and it was not replaced either.
End of the story: the two people that ate pasta with tomatoes sauce got so sick that one of them ended in emergency at the clinic next day.
A very bad service experience, specially when you decide to go to a hotel instead of a regular restaurant, just because looking for a better service. Bad experience with food: nothing different, plus getting intoxicated.
I would definatelly not recommed this restaurant. It seemed that there was no one in charge of supervising.
And having to pay the emergency service plus the meal, made this dinner the most expensive one of our trip to Berlin.
- Official Description (provided by the hotel):
- Striking a balance between quiet, restful retreat and a vibrant business destination, the NH Berlin Alexanderplatz features 225 newly redecorated guest rooms directly in the center of the dynamic city of Berlin. ... more less
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- Also Known As:
- Nh Berlin Alexanderplatz Hotel Berlin
- Nh Hotel Berlin
- Nh Hotels Berlin