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“Nice if you're 30+”
Review of Grand Hyatt Berlin

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Grand Hyatt Berlin
Ranked #21 of 634 Hotels in Berlin
Certificate of Excellence
manchester
Level Contributor
91 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
“Nice if you're 30+”
Reviewed May 15, 2014

The Grand Hyatt is a really modern, nice hotel which centrally located. The food and bar service is good. I wouldnt say this is a lively hotel, it's more business/middle aged/older traveller centric. The beds are super comfortable and the rooms are fabulously equipped. I was a little un nerved with the bath though as it was quite difficult to get in and out of and i like to top up the water when i'm in the bath but the taps are linked to the shower so you have to get in and out to do that ;( Listen, if that's the only thing to worry about it's all good! The hotel service was very good, lovely helpful staff. I arrived early and needed to shower/change so they gave me access to the gym suite facilities with a robe and slippers. All in all a very good, comfortable hotel. Is it 5* yes, it is as good as some of the other 5* i have stayed in? No probably not.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheReviewGeek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHBerlin, Manager at Grand Hyatt Berlin, responded to this review, May 28, 2014
Dear tk7575,

Thank you for having taken the time to share the experience of Grand Hyatt Berlin. We are happy that our redesigned rooms meet your taste and expectations. As a five-star hotel, the comfort of our guests is always our highest concern. Your kind words of appreciation is what motivates our team most to continue providing excellent service, so be assured that I will share your feedback with my team. I look forward to having you back again as a guest in the near future.

Kind regards,
Frank Heckelmann
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Value
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Brasov, Romania
Level Contributor
61 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed May 13, 2014

The hotel is situated in central place of Berlin, with good access to the public transport an to a lot of attractions (i.e. Brandenburg Tor). The staff is extremely helpful and willing to serve the guests.
The food, in the restaurant, is excelent!

Room Tip: Any room will do! None of my colleagues had any bad comment related to the room
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  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sorana G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHBerlin, Manager at Grand Hyatt Berlin, responded to this review, May 28, 2014
Dear Sorana G,

Firstly, I would like to thank you for your feedback and for the time you took to write down your thoughts about our hotel. I am happy to read that you liked the location of our hotel and that you had a good time during your stay. Your kind words of appreciation is what motivates our team most to continue providing excellent service, so be assured that I will share your feedback with my team. We hope to welcome you back again soon.

Best regards,
Frank Heckelmann
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
252 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed May 9, 2014 via mobile

Very convenient location close to all major attractions. Good service. Rooms a very high standard. What more could you ask for if this is a business trip. If on vacation might look for something smaller and more characterful. I would stay here again though.

Stayed May 2014, traveled on business
Helpful?
Thank Jonathan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHBerlin, Manager at Grand Hyatt Berlin, responded to this review, May 14, 2014
Dear Jonathan T,

Thank you for sharing your positive experience with Grand Hyatt Berlin. I am happy to read that you enjoyed staying in our 5-star hotel. Our staff members work daily with great dedication to make every guest’s stay a special one. I am happy that your expectations could be met. I look forward to welcoming you back again in the near future.

Best regards,
Frank Heckelmann
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gembloux, Belgium
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed May 8, 2014 via mobile

Was there for Xmas holidays, very nice location within walking distance of main attractions. The accommodation was great, sauna and pool with a great view, these were really relaxing holidays. The best part was the German restaurant with its careful waiters and fantastic food, recommend 100x

Stayed December 2013
Helpful?
Thank McU4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHBerlin, Manager at Grand Hyatt Berlin, responded to this review, May 14, 2014
Dear McU4,

Thank you for your very kind words. I was pleased to read that you enjoyed your holiday in our hotel and that the location suited you. As you liked our mesa Restaurant so much, I would like to recommend trying Vox restaurant the next time you visit, where you can taste unique sushi creations accompanied by a variety of sake. I look forward to welcoming you back again.

Kind regards,
Frank Heckelmann
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copenhagen, Denmark
Level Contributor
109 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed May 7, 2014

It is great but expensive. Located at Postdammer Platz just at quick walk from the Brandenburger Tor and NeXT to Tiergarden you are really in the Heart of Berlin.

Service at the hotel is quick and personal and the gym/swimming pool at the top floor are excellent.

Room Tip: Rooms with park view are great...
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Keld2830
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHBerlin, Manager at Grand Hyatt Berlin, responded to this review, May 14, 2014
Dear Keld2830,

Thank you for your very kind words. Positive feedback like yours are a great motivation. I am happy to read that our location suited you. Please be sure that your kind words will be shared with the entire team. We look forward to welcoming you back to Grand Hyatt Berlin in the near future.

Best regards,
Frank Heckelmann
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed May 6, 2014

Disclaimer: This review is in hind site (5/2013)bc I actually have time to write now; my family is from Germany, and this is first time staying at a hotel in Berlin after having always stayed with relatives
Lets start: great location if you are new to Berlin. You have easy access to many museums, sites, etc…the closest S/U bahn is potzdamer platz which is a stone throw away. Easy walk to Brandenburger gate and Unter den Linden. Keeping that in mind, this hotel isn't located in shopping central (Kudam) and there are many great restaurants in other parts of the city. Hotel: stayed in Club Deluxe King; awesome room. good wifi, amazing bathroom. They refilled the fruit basket and water daily. The club lounge was nice, good snacks and breakfast, excellent service Happy hour (wine & beer) was 17-19:00. I used the gym twice: adequate cardio equipment (bike, treadmill, etc), but didn't use the spa and indoor pool which looked amazing. Vox= live music, great drinks but add food and $$$$there go the euros!!! Overall feel of the hotel: modern and clean plus art and design with excellent service. Highly recommended for someone new to Berlin and I would stay there again.

  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Versed5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHBerlin, Manager at Grand Hyatt Berlin, responded to this review, May 14, 2014
Dear Versed5,

Thank you so much for such extensive feedback and the great amount of time you have taken to share your experience of your stay at Grand Hyatt Berlin! I was glad to read that you had a wonderful time during your stay with us and enjoyed our location. Your appraisal is what motivates our team most to provide excellent service every day. Since you had not the time to try our Spa, may I recommend our day spa on the top floor, offering spectacular views over the city. We hope to welcome you back again soon.

Best regards,
Frank Heckelmann
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berlin, Germany
Level Contributor
3 reviews
Reviewed May 5, 2014

Ticked all the boxes - position, breakfast, service, room, spa,swimming pool. Easy to get to all the sights- close to the lovely Tiergarten . Close to a great variety of restaurants and shops. Wonderful breakfasts- started each day with a glass of bubbly with smoked salmon- decadent !

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank Marilyn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHBerlin, Manager at Grand Hyatt Berlin, responded to this review, May 13, 2014
Dear Marilyn H,

Thank you for sharing your positive experience with Grand Hyatt Berlin. Therefore, your words of appreciation are a great compliment, and please be assured that I will pass them on to my team as they will provide great motivation. The breakfasts we offer are indeed one of our special treats as we like our guests to start off the day the best way possible. We look forward to welcome you back as a guest in our hotel on your next trip to Berlin.

Kindest regards from Berlin,
Frank Heckelmann
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Hyatt Berlin

Property: Grand Hyatt Berlin
Address: Marlene Dietrich Platz 2, 10785 Berlin, Germany
Location: Germany > Berlin > Charlottenburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Berlin
#3 Romantic Hotel in Berlin
#10 Spa Hotel in Berlin
#12 Family Hotel in Berlin
#18 Luxury Hotel in Berlin
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hyatt Berlin 5*
Number of rooms: 342
Official Description (provided by the hotel):
Innovative design, clean-cut lines, first-class natural materials and contemporary art are characteristical for Grand Hyatt Berlin located at Berlin Mitte, close to Potsdamer Platz, Brandenburg Gate and Reichstag. The 342 luxurious guestrooms and suites are equipped with B&O flat screen TVs and Wi-Fi. Grand Hyatt Berlin features restaurants Vox, Tizian and mesa, Vox Bar and Club Olympus Spa & Fitness on the rooftop which offers a large pool, cutting-edge fitness equipment, a sauna and Jacuzzi. ... more   less 
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Also Known As:
Grand Hyatt Berlin Hotel Berlin
Berlin Grand Hyatt
Hyatt Berlin
Berlin Hyatt

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