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“Very nice place to stay” 5 of 5 bubbles
Review of Leonardo Hotel Berlin City West

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Leonardo Hotel Berlin City West
Ranked #230 of 633 Hotels in Berlin
Crofton, Maryland
Level Contributor
108 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Very nice place to stay”
5 of 5 bubbles Reviewed December 10, 2013

This is a very nice modern European hotel. Compact but clean & comfortable. Restaurant that we did not use but was fairly large. Free use of internet in the Lobby. Convenient to the subway (two blocks) and shops. About one mile from the Schloss (palace).

Room Tip: It is an L shaped hotel. Rooms on the 2nd & 3rd Floors that are above the restaurant and front...
See more room tips
  • Stayed December 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Alan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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311 reviews from our community

Traveler rating
    65
    149
    73
    19
    5
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
melboutne
Level Contributor
93 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 bubbles Reviewed August 25, 2013

Room was good size, and very clean, mini fridge, coffee tea making facilities, air conditioner worked well, big window you can open, bathroom with shower , no bathtub, no toiletries other than hand soap & shower gel in dispenser on shower wall.
Free wifi , which worked very well, buffet breakfast was very good.
Around area there was few restaurants, hotel is about 10 minute drive from any centre.
When checking out there was someone waiting before me to get seen to & the reception girl with the surname Hughes was busy talking with her co worker totally ignoring us, the after a couple of minutes she checked out the person in front of me, then before she checked me out she went back to her co worker & chatted for another 2-3 minutes , then came back & checked me out. She's not very big on customer service..

  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank foreveritalian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berlin, Germany
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed August 17, 2013

great hotel, staff very friendly and young speak excellent English, on the plus great food and location, there is also access to the internet and telephone, all frequent and fresh, very pleasant atmosphere at home, will certainly come back again, I recommend

  • Stayed May 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank adrianek123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pembroke Dock, Wales, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 9, 2013

Just come home from berlin where we stayed in this hotel. Staff were very friendly and helpful with good advice on local restaurants. It was only a half hour stroll to shops and tourist bus pickups. Would definitely recommend.

Stayed August 2013, traveled with family
Helpful?
1 Thank Briggs M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Utrecht, The Netherlands
Level Contributor
101 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 bubbles Reviewed July 8, 2013

We stayed in this hotel during the last week of 2012. The hotel is easy accesable by car, has a garage, and has an excellent metro connection, which is key in berlin because its a Huge city. Its also not very important to have your hotel situated in the center, since their is no real center and the metro lines are very efficiënt. This hotel is outdated and very noisey. We really did not like it. Also the staff was rude and did not seem really helpful. Doesnt feel like a 4 starr and a best Western type of hotel, more a shabby 3 star. The only reason they get away with it is because its berlin.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Ted_and_Chantal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelmsford, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed May 11, 2013

A fine 4 star hotel 10mins by bus from town center (or less by underground). Scrupulously clean, helpful and courteous staff and absolutely fantastic food! Good choice of restaurants and shops nearby. Could not fault this hotel and would have no hesitation in returning

  • Stayed May 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank ShadiIran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Camborne, United Kingdom
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed April 12, 2013

I have used this hotel on two occasions as base for my stay in Berlin,I must say it has met all my expectations.The hotel staff were helpfull,professional ,nothing was to much trouble.The rooms we're comfortable as we're the beds.the food first class.The hotel is ideally situated,centrally for the busy tourist,The underground station just a few meters from the hotel entrance.I will use this hotel again.

Room Tip: Comfort and cleanliness.
See more room tips
  • Stayed July 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Triptoes158
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Leonardo Hotel Berlin City West

Property: Leonardo Hotel Berlin City West
Address: Guentzelstr. 14, 10717 Berlin, Germany (Formerly BEST WESTERN Queens Hotel Berlin City West)
Location: Germany > Berlin
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#46 Best Value Hotel in Berlin
#142 Luxury Hotel in Berlin
Price Range (Based on Average Rates): $
Hotel Class:4 star — Leonardo Hotel Berlin City West 4*
Number of rooms: 108
Reservation Options:
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Also Known As:
Best Western Berlin
Berlin Best Western

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