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“You would expect so much more..” 2 of 5 bubbles
Review of Novum Select Hotel Berlin Spiegelturm

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Novum Select Hotel Berlin Spiegelturm
Ranked #217 of 633 Hotels in Berlin
Certificate of Excellence
Capital of the World
Level Contributor
60 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“You would expect so much more..”
2 of 5 bubbles Reviewed September 16, 2013

.. and they could have done so much more. So big, with a great efficient and clean German working staff... however NO gym, no pool, no concierge, and unfortunately no friendly reception staff.
Rooms are decent, big enough, clean, nice working desk. No A/C, no kettle, no suitcase stand.
Breakfast was average - not worth the extra money, take a small walk where you will find a market with fresh juices and breakfast options for a quarter of the price.

  • Stayed September 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank worldCTZN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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236 reviews from our community

Traveler rating
    62
    114
    34
    14
    12
See reviews for
24
107
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60
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Any
English first
London, United Kingdom
Level Contributor
85 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 bubbles Reviewed August 28, 2013

Stayed here for four nights. I don't have anything bad to say about the hotel. it was clean, modern, good sized room, air conditioned, staff were extremely welcoming and helpful. there was a mini bar which was well stocked in the room. The hotel restaurant was on the 16th floor and provided spectacular views of the city. the food was tasty and the service was excellent. The breakfast spread was good and food was always fresh. The train station was just outside of the hotel and the Spandau city was a 7 minute walk up the road which was really convenient as it had many shops and nice places to eat. The only downside was the location. It's not in central Berlin. it's about a 20 minute train ride into the city so if you want to go out a lot, you may want to get a regional Tain as it is much quicker. Apart from that, the hotel was good and you can easily get to the airport from it. I recommend getting the Berlin Welcome card. It was very useful to have because you can use all forms of transport as many times as you like just like the Oyster Cards in London. I would stay here again.

Room Tip: Book a contour room for about 10 euro more because it's cooler in the summer as the sun doesn...
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
8 Thank Leezz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berlin
Level Contributor
6 reviews
6 hotel reviews
4 of 5 bubbles Reviewed February 17, 2013

Was there on business for a quick stopover, nice young guy at Reception, was a bit helpless perhaps a Trainee, but friendly and efficient (well he was German after all ;-)).

Rooms are very well appointed with a great view, very modern, cleanliness was good, but toilet could have been descaled a bit more....

Restaurant I did not try, but would consider staying there for longer....but, bring a ccar because the place is far from centrally located. Forget public Transport, Berlin has a very good infreastructure, but this Hotel would take you 30 minutes to get tot he city centre by public transport...

Overall, well done, looking forward to another stay....

Room Tip: Ask for a Room overlooking the Canal on a high floor (I had 11th floor and the view was fantastic!).
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  • Stayed February 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank berlinaddict
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munich, Germany
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed January 27, 2013

Room was ok, small but clean. You wouldn't think it was newly renovated though, the corridors were dark and the restaurant looked average. What stood out most was the awful service, left waiting for over 20 mins in the reception area- phoned the hotel no answer, not what you want after a 6 hour drive! We found someone ourselves (by traipsing all the way up to the 16th floor restaurant with bags and looking very unkempt after our journey!) to be laughed at and not apologised to, a member of staff just said 'i know you're waiting- i'm coming' no help with the bags, no apology, no respect! The worst bit was when she was laughing and joking about us in German to a colleague- probably not realising i am fluent! WORST SERVICE i've ever experienced and i've travelled all over the world. Had the hotel been nice it may not have mattered so much but i've stayed in much better for less. There was also a dog barking ALL NIGHT long both nights, I know not the hotels fault but worth mentioning!

  • Stayed January 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank BPTEACHMED16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed November 5, 2012

Was at this hotel for Sunday brunch and had the best view over Berlin from atop the building. Food and service was impecable!! Will go there again and again!!! The rooms were all outfitted perfectly for the needs of a tourist or business person.

Room Tip: All the room are the same, all great!
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  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Claudia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamburg, Germany
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed September 15, 2012

It took us approx. 20mins to arrive at the hotel from the centre by car. The location is quite opposite to the S station and quite close to the Citadel. The room given to us was on the 14th floor. Which was very clean and spacious. Wifi speed was quite good too. We used the restaurant for dinner and for breakfast, that offered a great view. The entire staff were excellent, not forgetting to mention the Chef who agreed to make a main-course for me in Chicken as the other meats on the Menu were not of my palate and Victor the Steward who was quite good at servicing with quickness and smile. The only drawback for me was that there were no menu cards in English. Apart for it overall our one day stay was very good and we will definitely come back again.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Valenie_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maidstone, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed May 4, 2012

Very clean and tidy; excellent breakfast/good range of quality food. The refurbishment is first class.

Location is immediately opposite an S-Bahn station on the main line to Berlin City Centre, with very frequent train services to/from the City and just 1 stop from Berlin Spandau station which has InterCity services as well as regional ones.

However, the only disconcerting thing is that there are no curtains in the shower room/bath room, but hardly a problem on the 11th floor!

Room Tip: All rooms are on 11th floor upwards and soundproofed/air conditioned
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  • Stayed April 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank FOTAOHSF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novum Select Hotel Berlin Spiegelturm

Property: Novum Select Hotel Berlin Spiegelturm
Address: Freiheit 5, 13597 Berlin, Germany (Formerly Novum Winters Hotel Spiegelturm)
Location: Germany > Berlin > Spandau
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
#129 Romantic Hotel in Berlin
#137 Luxury Hotel in Berlin
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novum Select Hotel Berlin Spiegelturm 4*
Number of rooms: 115
Official Description (provided by the hotel):
Behind a futuristically designed glass front the doors open to a vibrant place of hospitality. All rooms are generously and comfortably furnished and have a fantastic view over the rooftops of Berlin. Our hotel is situated close to the fair grounds, the International Congress Centre (ICC), the Olympic Stadium, the castle Schloss Charlottenburg and Berlin’s High Street Kurfürstendamm.Thanks to excellent traffic connections there is easy access to nearby motorways in all directions. You can also easily discover all of the city’s touristic highlights. ... more   less 
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Also Known As:
Senator Hotel Berlin

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