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“Good hotel” 4 of 5 bubbles
Review of InterContinental Berlin

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InterContinental Berlin
Ranked #27 of 633 Hotels in Berlin
Certificate of Excellence
GreenLeadersGold level
Miami Beach, Florida
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Good hotel”
4 of 5 bubbles Reviewed April 2, 2014 via mobile

The room was very nice , only one thing that I can't understand , why is the tv closed in the closet , and why isn't there an option of watching tv in bed ?? Food is good location is fantastic .
Over all a good stay ..

Stayed March 2014, traveled on business
Helpful?
Thank Omer D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert_P_Herr, General Manager at InterContinental Berlin, responded to this review, April 8, 2014
Dear Omer,

thank you for staying with us here at the InterContinental Berlin.

The reason for the TV in our "cube" is that you can swivel the whole room element and also view the screen from the bath tub. We are aware that this impairs the experience of watching TV from the bed. If you prefer a larger screen, I recommend to you our West Wing Deluxe Rooms which have been refurbished more recently.

Our teams will be happy to advise you on the best possible solution for you when you book with us. With this information, I hope that your next stay will be even better and that we reach the full rating during that occasion.

With kind regards
Robert P. Herr
General Manager
InterContinental Berlin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,244 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (309)
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English first
Bucharest, Romania
Level Contributor
90 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed March 29, 2014 via mobile

Good value for money. Please ask for a room in the new wing as they look better than the others, being on a modern design. Old wing looks decent too but I had to give that advice. Nice and helpful staff which helped with everything we asked. Gladly recommending it.

Stayed March 2014, traveled on business
Helpful?
Thank BuriuDragos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert_P_Herr, General Manager at InterContinental Berlin, responded to this review, April 4, 2014
Dear Buriu

thank you for your advise and for giving us a full rating.

The variety of rooms at the InterContinental Berlin serves a wide range of tastes and preferences. The East Wing rooms have a more traditional allure while our West Wing rooms have been refurbished more recently and feature a more modern design.

Thank you for your recommendation and I hope that we will welcome you again here in Berlin.

With kind regards
Robert P. Herr
General Manager
InterContinental Berlin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed March 28, 2014

The perfect location close to key areas within Berlin. The hotel is beautiful with renovated rooms that are spacious, modern, sleek and so practical. The service is impeccable with friendly team. One of the best breakfast buffets I have seen in Europe. Marlene Bar is a star hang out for drinks. The service team amazing with great attitude. Not my first time at Intercontinental and definitely will not be my last.

Room Tip: Worth paying for Deluxe to get more space!
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  • Stayed March 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MST2526
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert_P_Herr, General Manager at InterContinental Berlin, responded to this review, April 4, 2014
Dear MST2526

I am also of the opinion that our Deluxe Rooms provide great value. Thank you for your very positive review and for staying with us here in Berlin. I wish you just as excellent stays in all our destinations.

With kind regards
Robert P. Herr
General Manager
InterContinental Berlin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derby, United Kingdom
Level Contributor
33 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed March 28, 2014 via mobile

The whole time we had here was fantastic, great receptionist, room blew us away! I can honestly say this was the best room I've been in, the pool and spa is out of this world, only recommendation is turn the whirlpool up a couple of degrees but that wouldn't satisfy everyone, so I can live with it. Anyone who stops here pay for the spa!! Location is brilliant 5 minutes very slow walk your at the zoo another 5 minutes your in the heart of berlin. Don't look anywhere else.

Stayed March 2014, traveled as a couple
Helpful?
Thank Mattcooper91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert_P_Herr, General Manager at InterContinental Berlin, responded to this review, April 4, 2014
Dear Matt,

thank you for your enthusiastic review! Our teams will be happy to hear that we are one of the best hotels you ever stayed at.

If you are looking for even a little during your next stay, do not forget to have a look at our Club InterContinental which not only provides you with access to our Club Lounge but also to the spa area and it includes breakfast as well as snacks and drinks.

Thank you again.

With kind regards
Robert P. Herr
General Manager
InterContinental Berlin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicester, United Kingdom
Level Contributor
132 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed March 25, 2014

I visited Berlin as a gift for my girlfriend birthday and stayed at the InterContinental as part of that. I asked them in advance to help me make it a special occasion. From the moment of booking and throughout they were very helpful. Upon arrival all the staff were always very cheerful and happy to help, the concierge was a great help for tips and getting around. I booked a massage for my girlfriend and this was easy to do with their help and apparently excellent too.

The hotel has a modern feel and was completely spotless. The bar area had a warm feel too. Our room was spacious and very well furnished. Top class all the way through. I have been to several InterContinental's across Europe and I would say this is the best one I have stayed at.

There were a couple of stand out things

1. The breakfast buffet is simply brilliant. Huge selection to cover all tastes and of good quality. The waffles and pancakes made fresh by the chef were delightful. I would highly recommend that!

2. Placing a birthday cake in the room with a bottle of bubbly was the icing on the cake and a great surprise for the birthday girl. Thank you IC Berlin!

3. Location is great, a stroll from the Zoo that we tried out and the bus from the airport stops there (X9). Also the bus to City centre stops outside (200)

  • Stayed March 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert_P_Herr, General Manager at InterContinental Berlin, responded to this review, April 4, 2014
Dear John

I am pleased that we were able to make your stay as special as you wished it to be and I sincerely thank you for taking the time to also share this experience.

We strongly believe that the little touches and the attention in service are key to an extraordinary stay. We encourage our teams to listen to guests' needs and to also act on these.

So your compliments will encourage us to continue our approach and I hope that all your InterContinental Hotels and Resorts stays will be just the same.

With kind regards
Robert P. Herr
General Manager
InterContinental Berlin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sofia, Bulgaria
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed March 20, 2014

The InterContinental Berlin hotel in Berlin is a class hotel offering highly contemporary facilities and amenities commensurate with the star rating. The hotel’s spa is the major attraction, the spa having won many awards. The huge spa area provides saunas, health facilities and a sun terrace. The hotel’s service facilities are excellent and it even dedicates a personal agent for the guest’s convenience, if you are a Club Intercontinental member. The member is also able to access a separate Lounge bar where the hotel offers three snack buffets at different times of the day. The restaurant facilities and the bar facilities are top of the line and additionally offer magnificent views, being located on the fourteenth floor. If you want to take a stroll to loosen your limbs, the Tiergarten Park is close by. This is one hotel which does not feature any free offers and perhaps that is the reason why the tariff is lower than other equivalent hotels.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Nicolas T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert_P_Herr, General Manager at InterContinental Berlin, responded to this review, April 1, 2014
Dear Nicolas,

thank you for choosing the InterContinental Berlin.

Your remarks are quite interesting to me. There are several free services which we offer and also a variety of amenities which you are able to benefit from at the charge of an additional fee. For example we offer free wireless standard internet to all our guests. Also, you may use our gym as well as our pool free of charge.

On the other hand, to maintain an exclusive atmosphere in certain areas of the hotel and to charge only those guests who actually take advantage of those areas, there are costs for using our wellness area as well as all the benefits of our Club InterContinental.

The latter are numerous and range from free snacks and drinks to free access of our saunas and Club Lounge to a separate meeting room and free high-speed internet.

In this way, we ensure - as you indicated - that you as our guest are able to create the stay you need and seek without charging you for services you will not take advantage of.

I am pleased that we met your demands and that you enjoyed a more than comfortable stay at our hotel and look forward to host you again.

With kind regards
Robert P. Herr
General Manager
InterContinental Berlin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed March 14, 2014

I stayed with my wife and son for two days when doing a weekend trip to Berlin. It turned out to be a great hotel for a weekend stay. Nice location at the park, close to the Berlin Zoo. Bus stop in front of the hotel made it very simple to get to the very central/historical places in Berlin. The bus also has a very frequent schedule. For shopping it’s about a 10 minute walk to the busy commercial streets.

  • Stayed February 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PVF010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wanne A, Geschäftsführer at InterContinental Berlin, responded to this review, March 21, 2014
Dear PVF010

I am glad you had a comfortable stay with your family in Berlin. Thank you for taking time to review the InterContinental Berlin and being with us as a leisure guest. Berlin is a great city with a lot of sightseeing points. Luckily the location of our hotel is really convenient to get to know the city fast and uncomplicated.
Hope to see you back in Berlin in the future. Until then, I wish you many great travel experiences.

With best regards
Robert P. Herr
General Manager
InterContinental Berlin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Berlin

Property: InterContinental Berlin
Address: Budapester Strasse 2, 10787 Berlin, Germany
Phone Number:
Location: Germany > Berlin > Charlottenburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Berlin
#8 Green Hotel in Berlin
#12 Romantic Hotel in Berlin
#15 Spa Hotel in Berlin
#17 Business Hotel in Berlin
#25 Luxury Hotel in Berlin
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Berlin 5*
Number of rooms: 558
Official Description (provided by the hotel):
A choice of 498 rooms and 60 suites all guaranteeing a new lifestyle experience. Modern yet discreet. Welcoming. Relaxing. Elegant. Our Club InterContinental offers a dedicated check in, a personal Guest Service Agent and a separate lounge with snack buffets during the day. The spa and sauna landscape of the Spa InterContinental spreads over a generous 1000 m² dedicated to your sheer well being. Our gym is optimally equipped and open 24 hours and 7 days a week. Panoramic views and heavenly food at Hugos Gourmet restaurant on the 14th floor. An elegant setting where our top flight Chef creates an haute cuisine dining experience garnished with one Michelin star and 17 points in the Gault Millau. From exquisitely lavish breakfasts to light business lunches the L.A. Cafe offers the best in fine food from early in the morning until late at night. Marlene Bar is the favourite venue for meeting and greeting. The InterContinental Berlin is a 15-minute walk from the Kurfürstendamm shopping street and Tiergarten Park. Buses stop just outside the hotel and run directly to Potsdamer Platz. ... more   less 
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Also Known As:
Intercontinental Berlin Hotel Berlin

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