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“Great stay when attending Fruit Logistica”

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InterContinental Berlin
Ranked #30 of 634 Hotels in Berlin
Certificate of Excellence
GreenLeadersGold level
Milton Keynes, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great stay when attending Fruit Logistica”
Reviewed February 20, 2013

Stayed in this hotel from the 4th-8th February whilst attending a conference at the Messeberlin. Cannot fault the quality and comfort of the hotel, very classy and understated interior. Staff extremely attentive and friendlly, nothing was too much bother. Only managed to make breakfast once, but of what I saw it was very good. The gym was a little small but fine if you want a quick workout. Also made use of the room service and cannot fault the service or food. Will be back next year I am sure.

  • Stayed February 2013, traveled on business
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Helpful?
Thank orchid8809
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert_P_Herr, General Manager at InterContinental Berlin, responded to this review, February 24, 2013
Dear Orchid8809

thank you for praising our teams that highly and for staying with us during Fruit Logistica. I believe that one of the characteristics of the InterContinental Berlin is its understated appearance.

Our breakfast has been described as being "the first to really wow" some of our guests so I hope that you have to chance to take full advantage of the breakfast buffet next time.

I am pleased that you plan returning next year and look forward to welcoming you back soon.

With best regards
Robert P. Herr
General Manager
InterContinental Berlin
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Traveler tips help you choose the right room.   Room tips (326)
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London, England, United Kingdom
Level 3 Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed February 10, 2013

We chose this hotel due to the location as it was close to one end of the massive NYE street party from Brandenburger Tor and Siegessäule. It took us about 15 minutes to walk to the party.

The hotel is everything you would expect from an Intercontinental hotel. Great service, great rooms, comfy bed.

Only issue we had was the free internet was a little slow in the rooms.

Room Tip: We had a room overlooking the Zoo which was very nice.
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  • Stayed December 2012, traveled as a couple
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Helpful?
1 Thank Ryan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert_P_Herr, General Manager at InterContinental Berlin, responded to this review, February 11, 2013
Dear Ryan

thank you for staying with us over New Year's Eve. I am pleased that you enjoyed your stay in our West Wing overlooking Berlin's Zoo.

Did you know that you have an even better view across the InterContinental Berlin's surroundings from the Michelin star restaurant Hugos on the 14th floor?

This might be something to try next time which I hope will be soon!

With best regards
Robert P. Herr
General Manager
InterContinental Berlin
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Cairo, Egypt
Level 6 Contributor
149 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed February 2, 2013

Intercontinental Berlin is an old hotel that was probably newly renovated but whole hotel still has an old design. Rooms are nice and staff are friendly. Price is high compared to what you get. Hotels in the area can be a better choice.
It is a walking distance from Gedachtniskirche and the Zoo.

  • Stayed January 2013, traveled on business
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Helpful?
2 Thank AmrAbdallah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert_P_Herr, General Manager at InterContinental Berlin, responded to this review, February 5, 2013
Dear Guest

thank you for your review and for your compliment on our service.

You are right, the InterContinental Berlin is a long-standing part of the Berlin hotel landscape; but I believe that our hotel thus represents a unique combination of classical style with modern elements.

For example we have modern, renovated rooms which meet the demands of today's travellers. Many guests value our look and feel and return regularly.

Again, thank you for choosing the InterContinental Berlin and I still hope that you will return on a future trip.

With best regards
Robert P. Herr
General Manager
InterContinental Berlin
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Sydney, Australia
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 31, 2013

I stayed here for a weekend. The hotel is in a good location with easy access to majority of points of interest. Also easy walking distance to Ka Da We shopping centre. The 200 bus runs every 10min and the stops at the end of the hotel driveway. A 1 day train bus pass (6 euros) makes accessing all of Berlin quick and easy from this hotel. Airport Express bus from Tegel, then change to 200 bus and you are at the hotel in 30min.
The hotel is in excellent condition and rooms are a good size and nicely appointed. Beds were comfortable. The Club lounge was a good size and quiet. The staff at the hotel were friendly , helpful (particulalry in the club lounge), and quite knowledgeable.
I would recommend this hotel and stay here again.

  • Stayed January 2013, traveled solo
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Helpful?
1 Thank Tewkes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert_P_Herr, General Manager at InterContinental Berlin, responded to this review, February 5, 2013
Dear Guest

thank you for your kind review of the InterContinental Berlin. Also I am very pleased that our location as well as our rooms and the Club InterContinental met your expectations; especially after coming a long way from Sydney.

I will gladly forward your review to our teams and I look forward to your next stay at our hotel.

With best regards
Robert P. Herr
General Manager
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Chelmsford, United Kingdom
Level 6 Contributor
292 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
Reviewed January 30, 2013

I have just spent two days attending a conference at the hotel in Berlin. Room upgraded as a Priority Club platinum holder without asking, reception staff very friendly and welcoming.
Hotel location is about 40 minutes from the Brandenburg Gate and 15 minutes from a main shopping street.
The hotel is big and suited for conferences but feels comfortable and welcoming. The room was big, well furnished and in good repair. Some other reviewers have commented on the two single duvets on a double bed......welcome to hotels German style and get used to it. It's not really an issue.
Breakfast was extensive and served what anyone could want and again the staff are very good. The concierge team also were good icing some great advice on a restaurant to use....it was good.
Wifi is my only bug bear....20€ per day for high speed or free low speed wifi which requires reconnecting every 30-60 minutes. Come on IC hotels, it's time for good wifi for all FOC!
Overall I will be back following my first ever visit to Berlin and will be using this hotel.

  • Stayed January 2013, traveled on business
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Helpful?
Thank emeles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert_P_Herr, General Manager at InterContinental Berlin, responded to this review, February 4, 2013
Dear Guest

What a great review, which I gladly forwarded to our teams. We value our Priority Club Members very highly and it makes me proud that we were able to provide you with such a pleasant stay.

Thank you for sharing your impressions of the InterContinental Berlin. I look forward to your return.

With best regards
Robert P. Herr
General Manager
InterContinental Berlin
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Kløfta
Level 4 Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed January 30, 2013

The Hotel location not far from shopping location and close to Berlin Zoo. I did not expected much since i expect a business hotel that carter toward business folks. But i was totally wrong. I stayed for 3 nights from 25 Jan to 28 Jan 2013 room 505.

I arrived early around 9:00 am way before normal check in, but the reception was polite and professional he check for available room and ask us to wait for 5 mins and seem apologetic. You see i do not expect much service in Europe. Specially not Berlin but the staff at the hotel seem quick with smiles and very polite and serviced mind.

Hassle free we found our room. Spacious with very comfortable bed, and sofa (sleeping sofa), the bath room is rain shower and bad tube. The room modern and big. The house keeping greeted us with extra pillows, toys, colors pencils for out little daughter whom is 3 years old. Pleasant surprise and family friendly. They later gave us some fruits.

Then there is the pool, it not big but big enough also the whirlpool jacuzzi also relaxing. The light amosphere set the mood for relaxation.

The Buffet also very good with variety. Also there sparkling wine for breakfast just lighten up my day :)

One thing the Hotel could be even better is Kid Corner. small play area for children.

The Staffs, Location, Service, Good Price. Specially Service that put this Hotel on one of my first full 5 points review here in Tripadvisor.

  • Stayed January 2013, traveled with family
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Helpful?
Thank Mayvind
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert_P_Herr, General Manager at InterContinental Berlin, responded to this review, February 8, 2013
Dear Mayvind

Thank you very much for your very thorough review and for sharing this very positive experience during your stay. Guest experiences like yours are what we strive for every day and it makes me proud that in your case, we were even able to surpass your expectations. Your pictures speak for themselves.

Whenever we have rooms available, we check our guests in early. If you know your arrival time, you can also inform our team before upon your reservation so that we can try to prepare your room accordingly; this is subject to availability.

I will gladly forward your review to our teams; especially as you praise our service very highly.

Thank you again for choosing the InterContinental Berlin and for bestowing your first full five point review on us.

With best regards
Robert P. Herr
General Manager
InterContinental Berlin
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paris
Level 5 Contributor
66 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed January 28, 2013

I stayed here for a few nights over New Year.

Hotel staff were efficient and polite.

Room was fine (would describe as generic good quality business hotel decor) with a fairly comfortable bed. The television was in a terrible location - fixed behind a glass cabinet on a side wall which made it difficult if not impossible to watch from bed. Huge amount of channels in a wide variety of languages though. No matter what we did we could not regulate the room temperature (too warm) and the room was street facing so opening the window wasn't an option.

Pool was nice, and spa facilities looked good, but both were fairly small and very busy when I visited, so I didn't stay around for long.

We were on a room only basis and when we saw the price of breakfast we swiftly chose to eat breakfast elsewhere! We did order room service one evening - the food was ok (pretty average - probably disappointing for a 5 star hotel), but the service was impeccable.

We had booked this hotel as a 'secret hotel' on expedia.com. For what we paid our experience was fine, but had we payed full price we would have been disappointed, especially with the location (which wasnt bad but we felt lacked charm and the Berlin 'vibe' but was close to good shopping and other luxury hotels.). The hotel generally felt a little charmless and impersonal.

  • Stayed December 2012, traveled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank mlohara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert_P_Herr, General Manager at InterContinental Berlin, responded to this review, February 4, 2013
Dear Guest

Thank you for taking the time to share your experience with us and giving us the opportunity to review your thorough feedback.

We offer a wide range of rooms which feature different setups of entertainment equipment and e.g. provide flatscreen TVs which enable you to easily watch TV from the bed. Our teams can inform you on different options upon check-in.

In winter, our heating is turned on and our air conditioning is turned off in order to use our resources the best possible way. Thus individual rooms do not have the possibility to regulate the room temperature besides by opening the window which obviously was not an option in your case. We try to find a temperature which is suitable for all our guests. I apologize for the inconvenience caused and want to assure you that we are working on individual solutions.

The market-based price of our breakfast is established by a variety of factors. For example we purchase mainly food from regional producers, we offer organic products and the richness of the buffet is widely praised by our guests. Additionally, our guests have the choice to opt for breakfast in advance upon arrival for a lower price.

With all that said, I still am pleased that you found that our service was impeccable. I hope that your “secret hotel” experience was a pleasant surprise and that you will give us the chance in the future again to convince you that the InterContinental Berlin lives up to your expectations.

With best regards
Robert P. Herr
General Manager
InterContinental Berlin
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Additional Information about InterContinental Berlin

Property: InterContinental Berlin
Address: Budapester Strasse 2, 10787 Berlin, Germany
Phone Number:
Location: Germany > Berlin > Charlottenburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Berlin
#9 Green Hotel in Berlin
#12 Romantic Hotel in Berlin
#14 Spa Hotel in Berlin
#17 Business Hotel in Berlin
#27 Luxury Hotel in Berlin
Price Range (Based on Average Rates): $
Hotel Class:5 star — InterContinental Berlin 5*
Number of rooms: 558
Official Description (provided by the hotel):
A choice of 498 rooms and 60 suites all guaranteeing a new lifestyle experience. Modern yet discreet. Welcoming. Relaxing. Elegant. Our Club InterContinental offers a dedicated check in, a personal Guest Service Agent and a separate lounge with snack buffets during the day. The spa and sauna landscape of the Spa InterContinental spreads over a generous 1000 m² dedicated to your sheer well being. Our gym is optimally equipped and open 24 hours and 7 days a week. Panoramic views and heavenly food at Hugos Gourmet restaurant on the 14th floor. An elegant setting where our top flight Chef creates an haute cuisine dining experience garnished with one Michelin star and 17 points in the Gault Millau. From exquisitely lavish breakfasts to light business lunches the L.A. Cafe offers the best in fine food from early in the morning until late at night. Marlene Bar is the favourite venue for meeting and greeting. The InterContinental Berlin is a 15-minute walk from the Kurfürstendamm shopping street and Tiergarten Park. Buses stop just outside the hotel and run directly to Potsdamer Platz. ... more   less 
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Also Known As:
Intercontinental Berlin Hotel Berlin

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