There seem to be a number of tour bus companies in Berlin and none could be worse than this. First of all, the instructions told us only that they were open from 9 - 6 and that they would pick-up in 5 different locations in the city and that orange jacketed tour guides would be there. We selected the closest location and no one was there until after 10 with no possible way to get more information. The tour consisted of occasional recorded facts through headphones and you did not even know half the time what building they were referring to. Here's the kicker though: After a while we realized that we were going in a circle and had heard all the recordings and were going to the same places so we got out to go to the boat tour portion. When we got to the boat, the nasty woman there said that we could not go on the boat because no one exchanged our voucher for tickets and she made us go back to the other side of the city to get boat tickets. Then when we got on to the boat, the entire boat tour was in German and we did not understand a word.
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