We booked a family New Year holiday and stayed 3 x nights at the Radisson Blu , paying extra for the New Year party night. After a long drive and a difficult navigation around the centre of Berlin , we were greeted by the most unfriendly receptionist , who provided no Hotel information about our stay , or about the New Year's events.
The rooms are average size , nothing luxurious , very much a Business room for an individual ,not for a couple with a cot and small baby. We were charged extra for a room with a view of the cathedral , coffee machine ( no milk ) and a newspaper ( The Star !! , I asked for the Times).
Breakfast buffet was ok , lots of choices and unlimited supply of fresh coffee . Our real disappointment was the New year party , which closed at 11.30 pm and we were then expected to pay another 40 Euros each to view the fireworks from the top Floor until 2.00am . I am glad we didnt , as we were woken up at 6.30 am by a fire alarm and had to leave the Hotel , whilst the fire service arrived. No information was provided by the staff on duty and no apology .
If you want a business style Hotel with a great location , the Radisson is fine. However at 250+ Euros per night , I expected a lot more customer service and was very disappointed.
- Official Description (provided by the hotel):
- The Radisson Blu Hotel is one of the most exciting hotels in Berlin-Mitte. It is located in the historic centre directly on the bank of the river Spree and opposite to the Berlin Cathedral. Just a strolls away are restaurants, bars, boutiques, galleries and famous sights, such as Alexanderplatz, Museum Island, Boulevard Unter den Linden and the exclusive shops along Friedrichstrasse. Public transport, Berlin airport and the Messe Berlin fairground are within easy reach. A unique attraction is the AquaDom at the hotel lobby. It is the world’s largest cylindrical aquarium with a fascinating underwater world in one million litres of salt-water. 427 non-smoking guest rooms and suites combine timeless elegance with cutting edge comfort. The clear design in the puristic style reflects urban trends. The dark wood and warm tones of the high-class furniture create a homely atmosphere. All rooms are equipped with flat screen TV, trouser press, laptop-size safe, air-conditioning, minibar, tea and coffee provisions. Wireless-LAN and high-speed Internet access is included in the room rate. ... more less
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- Also Known As:
- Radisson Blu Hotel, Berlin Hotel Berlin
- Radisson Berlin
- Berlin Radisson