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“Wonderful service and very comfortable” 5 of 5 bubbles
Review of Pullman Berlin Schweizerhof

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Pullman Berlin Schweizerhof
Ranked #22 of 633 Hotels in Berlin
Certificate of Excellence
Goettingen, Germany
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Wonderful service and very comfortable”
5 of 5 bubbles Reviewed September 22, 2013

I traveled with my extended family and we all had a fantastic experience with the hotel (I was told by all that I had made an excellent choice.) The rooms are clean and well-kept (not drabby or old looking at all). The beds are very comfortable with thick, plush mattresses, comforters and pillows. And a full range of amenities are provided (except for conditioner. Don't Europeans use it??) They have a variety of rooms to suit our needs (something other, smaller hotels couldn't provide.)

Notable mentions: The concierges (Ringo and Benno, thank you again for all of your hard work!) who did their best to accommodate our (multiple) needs. The swimming pool is beautiful. Lastly, the restaurant Xxenia's has exceptional service and delectable food. Truly exquisite with a wait staff that is friendly, helpful and very professional.

It is located on the west side, so right near the Zoo, Aquarium and KaDeWe, but an hour walk (albeit a beautiful one through the Tiergarten) from the Eastern sites such as the Brandenburg Gate, Reichstag and Museum Island. However, the trains, buses and bike options make everything easily accessible.

There are a few cons, but the value and service far make up for them. They have been servicing their elevators for quite some time now, so there are currently only two working elevators, which caused a few delays (but nothing too inconvenient.) And since they attract conferences, that means that the lobby can be fairly crowded with smokers filling up the entrance with their fumes. (Don't plan to hang out in the lobby. To counterbalance this, each floor has its own lobby space that is very comfortable.)

  • Stayed September 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Rachel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,173 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (332)
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English first
Seoul
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed September 21, 2013

Location is good, only 5-10 minutes walking from Berlin zoo-garten station, 100 bus stop and Kudamn street, center of shopping from West Berlin time. However it sits avoiding from noise and buzz of staion and street. Staffs are kind and woarmhearted, even the trainee of reception named Anikka,if my memory right, welcome with smile and tried to help us. Specially Mr. Decker is the best conciege whom I have ever met in Europe. This young but professional conciege gave information what we needed most.
Gym and pool is also nice. I will stay again.

  • Stayed September 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DustineSeoul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Chaux-de-Fonds, Switzerland
2 reviews
5 of 5 bubbles Reviewed September 18, 2013

I asked for a room with Tiergarten view and I had one. Big room, good mattress. Didn't have breakfast there. Pool large and nice. 5 minutes walk for U-Bahn and located near a lot of shopping places. Would recommend it.

  • Stayed September 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank inesCDF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sweden
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed September 16, 2013

Great value for Money. Location is good, very central, close to TierGarten. Large and quiet room. Breakfast buffe was huge, fresh ,lovely with great variety. Got very useful help from concierge many times.

  • Stayed September 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Claus N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
187 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
3 of 5 bubbles Reviewed September 15, 2013

There are many reasons to recommend this hotel - very helpful and friendly staff, good location near Tiergarten and Zoo, and the lavish breakfast buffet. One very big negative -if you are assigned a room not accessed off the main lobby, you will spend a lot of time wondering through corridors, going both up and down two different elevators to get to your room. These rooms are so far from the main lobby and dining/bar areas that you feel like you have been exiled to Siberia.

Room Tip: Request you be placed in the main part of the hotel, not in "Siberia"!
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kathryn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 11, 2013

We stayed at the hotel for four nights with our baby.
Rooms are large with beautiful views to the zoo and gardens around
The breakfast was excellent with a large selection of pastries, cheeses, hot dishes and fresh fruit.
Outstanding service at reception and room service.

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Moshe B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cymru
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed September 8, 2013

Very nice hotel very close to Berlin Zoo. Staff were simply the best, polite, very friendly & helpful, nothing was too much trouble. Breakfast was outstanding, superb choice & always fresh. Rooms were very well designed with everything you need plus more. Real top class rooms. Concierge was so knowledgeable about everything it was a real help. If its raining front desk will give you a brolly! Zoo train & bus station is a 5 minute walk. Hotel is huge but getting about is easy, pool, gym & sauna too. Would definitely use this hotel again.

Room Tip: We stayed in room 483, a bit difficult to get get too, one lift down a long walk then another lift u...
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank BucsFanCymru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pullman Berlin Schweizerhof

Property: Pullman Berlin Schweizerhof
Address: Budapester Strasse 25, 10787 Berlin, Germany
Phone Number:
Location: Germany > Berlin > Charlottenburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Berlin
#10 Business Hotel in Berlin
#11 Romantic Hotel in Berlin
#12 Spa Hotel in Berlin
#20 Luxury Hotel in Berlin
Price Range (Based on Average Rates): $
Hotel Class:5 star — Pullman Berlin Schweizerhof 5*
Number of rooms: 383
Official Description (provided by the hotel):
The Pullman Berlin Schweizerhof welcomes you in the centre of the metropolis. Experience the special ambiance of our prestigious hotel with 383 elegant rooms and 18 modern function rooms. Relax in our exclusive Aqua Spa, the biggest indoor hotel pool in Berlin, or enjoy regional and Mediterranean treats. Tourists and business guests both appreciate the location close to the Kurfurstendamm, 3 to 5 km from the central railway station and the exhibition centre. ... more   less 
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Also Known As:
Pullman Berlin Schweizerhof Hotel Berlin
Accor Berlin Schweizerhof
Sofitel Berlin

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