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“A very enjoyable return visit”

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Steigenberger Hotel Berlin
Ranked #100 of 634 Hotels in Berlin
GreenLeadersGold level
Middx London
Level 6 Contributor
201 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
“A very enjoyable return visit”
Reviewed July 12, 2013

We returned here again after a visit in December when the weather was -4 and snowing and due to illness I was unable to enjoy Berlin. The staff were as ever helpful and pleasant. This time we had an executive room overlooking the Platz which was very comfortable and quiet. A Nespresso machine was provided as was one free bottle of water other than that our previous room on the 2nd floor was equally as good. We asked for a kettle as one was not provided
Breakfast provided an incredible selection of every possible combination of delicious fruits,hot food and /or continental food
Free internet was provided but a bit erratic .
I did use the pool this time but was not keen on the unisex changing /shower area
I would certainly recommend this Hotel again particularly for its convenient position for the U Bahn ,shops and many good restaurants. Do try "Heising" just around the corner from the Hotel for and amazing experience in French cuisine but it's cash only!

Room Tip: Ask for a room overlooking the Platz
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  • Stayed June 2013, traveled as a couple
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Helpful?
1 Thank Rosemary64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hb31, Manager at Steigenberger Hotel Berlin, responded to this review, December 2, 2013
Dear „Rosemary64“,

Thank you for your lovely comment.

We are happy that you have visited us the second time and that you have felt very comfortable in our hotel.

Hopefully you will return soon again.

Yours faithfully
STEIGENBERGER HOTEL BERLIN

Torsten K. Schulze
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (179)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
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English first
Rho, Italy
Level 4 Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 5, 2013

I've spent the last 2 days in Berlin (July 3-5) for a scientific European meeting and I have to report an excellent facility for meetings together with a wonderful hotel organization in a beautiful location.
Wunderbar!

S. Rusconi

  • Stayed July 2013, traveled on business
    • Value
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Helpful?
Thank Stefano R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hb31, Manager at Steigenberger Hotel Berlin, responded to this review, December 2, 2013
Dear “Stefano R”,

Thank you for your wonderful feedback.

It is a pleasure to hear that you have enjoyed being our guest and that you may recommend our meeting facilities.

We hope to see you soon again at Steigenberger Hotel Berlin

Kind regards,
STEIGENBERGER HOTEL BERLIN

Torsten K. Schulze
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore
Level 4 Contributor
29 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed July 3, 2013 via mobile

Stayed at Steigenberger Berlin for 4 days for a conference. The hotel is very well located, 2 min walk from the busy Kurfustendamme area which is bustling with shops and restaurants, and a few good bars. Yet it's tucked away into a quiet side street next to a park and away from the bustle. The location is the best thing going for the hotel. The many city tour and hop on hop off tours also leave from Ku'dam and have offices nearby.
The room for 2 was well appointed, but quite small for the price, even for the discounted conference rate! Pillows very flat and not comfy. Bath had a hand shower which refused to stay fixed at a comfortable height. Free wifi was very erratic, with nil connectivity for an entire day.
Breakfast spread was pretty good. Not sure about the a la carte menu, but the fixed lunch for our group was mediocre. Being a seafood lover, I was very disappointed to find the fish course terribly overdone everyday. Desserts were yummy though.
Overall a pleasant stay. But I didn't think it value for the price paid, for the room size and comfort.

  • Stayed June 2013
    • Location
    • Rooms
    • Cleanliness
Helpful?
Thank s0w0a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hb31, Manager at Steigenberger Hotel Berlin, responded to this review, December 2, 2013
Dear „banalore“,

Thank you for visiting the Steigenberger Hotel Berlin.

Your feedback is highly appreciated. We are sorry that we were not able to meet your expectations. Our technical department has worked on a better wifi signal throughout the building during the last months. We have forwarded your comments about the lunch to our chef in order to improve the culinary quality.

Hopefully we will get the chance welcome you back upon your next trip to Berlin.

Kind regards,
STEIGEBERGER HOTEL BERLIN

Torsten K. Schulze
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 4 Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 2, 2013

On our first trip to Berlin this was an ideal choice of Hotel. The staff were very helpful and spoke excellent English (compared to our no-existent German) and helped to make our stay very pleasant. The hotel is ideally placed for transport, via the Zoogarten Station and nearby bus route hub. Room was reasonably size and well equipped. I was most impressed by the free wi-fi service which, unlike other free services I have encountered is secure and you are provided with a personal ID and password.

Hotels restaurant was however much too Germanic for our tastes. However there were numerous restaurants in the adjacent streets to meet our needs.

All in all a good place to stay.

Room Tip: Ask for one overlooking the front of the hotel which faces an open garden square (admittedly with an...
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  • Stayed June 2013, traveled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank Dick T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hb31, Manager at Steigenberger Hotel Berlin, responded to this review, December 2, 2013
Dear „Dick T“,

Thank you very much for your great feedback.

We are really happy that we could satisfy your needs. It’s a pity that we were not able to convince you with our typical German menu in our restaurant “Berliner Stube”.

Hopefully, we may welcome you soon again in our hotel.

Yours faithfully,
STEIGENBERGER HOTEL BERLIN

Torsten K. Schulze
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Israel
Level 4 Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed June 18, 2013

The hotel is walking distance from the kudamm rd. and is very central.
The rooms are very big,nice ,quite and clean.The air condition is good.
Staff is nice and helpful.free internet!!!
We added to our stay the use of the executive lounge it was very good ,great food all day long ,drinks- hot /cold all day.... would advice to all !
My Mother in low needed a room that would be good for a wheelchair- the room was perfect!The bathroom was equipped with all that was needed.the room is large and has a connecting door for someone who could stay and help.

  • Stayed April 2013, traveled with family
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Helpful?
Thank Liado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hb31, Manager at Steigenberger Hotel Berlin, responded to this review, November 10, 2013
Dear "Liado",

Thank you very much for taking the time to review your stay.

We are pleased that you have rated our hotel at the top level. The high quality of our facilities and especially our services means a lot to us.

It gives us pleasure to welcome you soon again.

Best wishes,

STEIGENBERGER HOTEL BERLIN



Torsten K. Schulze
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
München
Level 5 Contributor
91 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed June 14, 2013

The rooms and service was like expected great.
I was shocked when I hear that the Steigenberger replaced the lounge with a fitness studio. It's great that they finally got one but not on the cost of having no lounge now. I loved the place to sit back, relax and work in quite. Having everything transfered to the Piano Bar is a nice work around but hopefully won't stay that way.

Room Tip: The lounge package is a great offer including breakfast, drinks and finger food in the evening. It c...
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jürgen V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hb31, Manager at Steigenberger Hotel Berlin, responded to this review, June 25, 2013
Dear "Jürgen V",

Thank you very much for returning to the Steigenberger Hotel Berlin.

We are pleased that you have enjoyed our rooms and services once again. The replacement of the Executive Lounge is a temporary solution. Due to the high demand for an own fitness area we had to create an acceptable offer for our guests. Therefore we have made the change. Now you can work out with view towards Memorial Church.

Most of our guests are fine with this decision. They receive the full american breakfast in our Parksalon. The English tea time as well as the snack buffet in the evening are served in our recently renovated PianoLounge.

Of course, we hope that we may welcome you soon again. Maybe you will try our new Fitness Lounge when you are back in town.

Looking forward to hearing from you.

Kind regards,

STEIGENBERGER HOTEL BERLIN



Torsten K. Schulze
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv, Israel
Level 4 Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed June 8, 2013

The location is perfect , you are 100meters from the Ku damm , it is close to the train station (7minutes) and 3 minutes from U-Bahn. By bike you can tour the entire city from here !!The staff is nice and helpfull, the rooms are clean and quiet!! The room is not big but everything fits in perfectly. Breakfast is tasty and we had a Nespresso coffee machine in our room with enough capsules so can have a great coffee in the morning! The bar was excellent , we enjoyed the cocktails and recommend them . We'll be back there for our next stay.

Room Tip: We upgraded our rooms to executive
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  • Stayed May 2013, traveled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank micky1911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hb31, Manager at Steigenberger Hotel Berlin, responded to this review, November 10, 2013
Dear "micky1911",

Thank you very much for being our guest.

We always strive for perfection - you give us the feeling that we succeed in meeting or even exceed our guests wishes. Therefore, we love to share your comments with our staff. Your compliments are highly appreciated and keep us smiling every day.

Looking forward to have you during your next stay, we wish you all the best.

Kind regards,

STEIGENBERGER HOTEL BERLIN



Torsten K. Schulze
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Steigenberger Hotel Berlin

Property: Steigenberger Hotel Berlin
Address: Los-Angeles-Platz 1, 10789 Berlin, Germany
Phone Number:
Location: Germany > Berlin > Charlottenburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Green Hotel in Berlin
#33 Spa Hotel in Berlin
#43 Business Hotel in Berlin
#63 Family Hotel in Berlin
#76 Luxury Hotel in Berlin
#85 Romantic Hotel in Berlin
Price Range (Based on Average Rates): $
Hotel Class:5 star — Steigenberger Hotel Berlin 5*
Number of rooms: 398
Official Description (provided by the hotel):
Welcome to the Steigenberger Hotel Berlin - a class of its own! The hotel is known for its traditional qualities and friendly, efficient service. Located just off the one and only "Kurfuerstendamm" shopping boulevard and the famous memorial church, it is ideal for every occasion. In the renovated rooms you will enjoy your stay with bath / WC or shower / WC, hairdryer, telephone, satellite TV, minibar, safe and individually controlled air conditioning. The Superior rooms also offer coffee and tea making facilities, a large desk for business guests and a spacious rain shower. Our Executive rooms feature a high quality Nespresso machine, bathtub and the possibility of late check out until 03:00 pm. In the restaurant Berliner Stube warm hospitality is cultivated with regional cuisine while we serve a light international cuisine in the Destille. In the PianoLounge the "bartender of the year - Gault Millau" - Nicole Bolze - creates delicious cocktails. In the afternoon homemade cakes, coffee and a selection of teas are available. Furthermore, we offer free WiFi internet access in the entire hotel and pool and sauna in our spa. ... more   less 
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Also Known As:
Steigenberger Berlin Hotel Berlin
Berlin Steigenberger Hotel

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