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“Modern in Mitte” 5 of 5 bubbles
Review of Sofitel Berlin Gendarmenmarkt

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Sofitel Berlin Gendarmenmarkt
Ranked #44 of 633 Hotels in Berlin
Certificate of Excellence
Paris, France
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Modern in Mitte”
5 of 5 bubbles Reviewed August 28, 2014

Right in the middle of Mitte, literally just a few minutes of a walk from most of the really big tourist attractions in Berlin like the Brandenburg Gate, Checkpoint Charlie, the Reichstag, Unter den Linden, Museum Island... You get it.

And more than the location the hotel is really nice itself. Big modern rooms with a rainfall shower that is absolutely to die for. Even have a little bench in the shower if you ever need to sit down there (I guess helpful if you shave your legs maybe).

Bed is super soft. Great pillows. And even a cute little musical box built right into the nightstand to put you to sleep.

Only weird thing was the bathroom wall that I guess a lot of people have already mentioned here. It looks like it should be able to slide a bit to block the window between the bedroom and the bathroom... But it doesn't. So a bit awkward opening and closing the two doors for the shower and toilet. Hard to describe, but it's just a little awkward moment when you first see the room.

Fantastic hotel all around.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Greg H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review, September 2, 2014
Dear guest,

Thank you for choosing Sofitel Berlin Gendarmenmarkt.

It is a pleasure to read how much you enjoyed your stay with us. It is our most important goal to make each guest’s stay a special one with our best quality of service and offers. Thank you for appreciating our efforts. Thank you also for your comment of the sliding mirror which seemed to be stuck.

It would be great to welcome you again soon.

Sincerely,
Tina Senfter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,325 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (138)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Brisbane, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed August 28, 2014 via mobile

The view from my room was amazing- a beautiful way to start my first visit to Berlin. And everywhere is within walking distance. Staff were friendly and the room comfortable - Berlin does the rest.

Pre book for the Bundestag and the Pergamon if you can - the queues can be long and dull.

Only negative was that there are no tea and coffee making facilities in the room. But Galleries Lafayette next door made up for that.

  • Stayed August 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CHW31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review, September 2, 2014
Dear Guest,

Thank you for choosing Sofitel Berlin Gendarmenmarkt on your visit to Berlin. We are happy to know that you enjoyed your time during your stay. We also thank you for the positive review of our hotel. We do have coffee and tea facilities in every luxury room and higher.

We hope to see you again on your next visit to Berlin.

Sincerely,
Tina Senfter
GeneralManager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed August 26, 2014

Sofitel Berlin seemingly blends everything one would expect from the Sofitel Luxury Chain Standard - Central Location, Design, Well Appointed Rooms & Excellent Service. It offers one of the best locations of the city, at the picturesque Gendarmenmarkt (French Quarter) with excellent public transport links and only minutes away from Berlin's High Street Fashion Boulevard (Friedrichstrasse), Galeries Lafayette and Central City Attractions. The service is top notch and everything run smoothly from check in to check out. The concierge and the front desk personnel are always there to assist your every wish. The hotels' restaurant "Aigner" offers great German and Viennese cuisine in a lovely setting (both indoors and outdoors). The Rooms are well appointed, with designer bathrooms, Bose Sound Systems, Nespresso Machines and Hermes Toiletries. Your MyBed also comes with a charming lullaby player (Never experienced this in any other luxury hotel). Go for a Luxury Balcony Room with views of the Gendarmenmarkt, it is truly worth every penny. The Sofitel Berlin Gendarmenmarkt is by far my first choice for luxury accommodation at the heart of Belrin.

Room Tip: Luxury Rooms offer Great Views and Spacious Accommodation.
See more room tips
  • Stayed August 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank Peter431
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review, September 2, 2014
Dear guest,

Thank you for choosing Sofitel Berlin Gendarmenmarkt.

It is a pleasure to read how much you enjoyed your stay with us. It is our most important goal to make each guest’s stay a special one with our best quality of service and offers. Thank you for appreciating our efforts.

It would be great to welcome you again soon.

Sincerely,
Tina Senfter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield, United Kingdom
Level Contributor
91 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed August 25, 2014

Excellent location in a charming and quiet central area of Berlin. Friendly, courteous and helpful staff always on hand to assist with advice. Aigner restaurant is an excellent venue for dinner - great atmosphere, superb food and wine.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Julie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review, September 2, 2014
Dear Guest,

Thank you for choosing Sofitel Berlin Gendarmenmarkt on your visit to Berlin. We are happy to know that you enjoyed your time during your stay. We also thank you for the positive review of our hotel.
We hope to see you again on your next visit to Berlin.

Sincerely,
Tina Senfter
GeneralManager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Level Contributor
49 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed August 19, 2014

Super nice Sofitel, very good location for a first time in Berlin. It's close to all good monuments, the U-bahn is around the corner of the block. The neighborhood is a bit dead at night, but if you're more into sightseeing its perfect.

Room was spacious enough. They have a nespresso machine for you to use.

One minus: the bathroom is weird. The door to the bathroom is also the door to the toilets... The bathroom also has a window onto the room but there's no way to cover it while you're busy in the bathroom: no blind, no curtain.

Service is amazing, staff is super friendly, helpful, ready to help. Just need to ask them, their English is really good too.

Would stay there again.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jb L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review, September 2, 2014
Dear Guest,

Thank you very much that you took the time to comment your stay at the Sofitel Berlin Gendarmenmarkt.

I am particularly proud to read that our ambassadors exceeded your expectations. I will of course pass the feedback over to my team.
Thank you for sharing your experience, and we hope to welcoming you very soon again in Berlin or at any other Sofitel Luxury Hotel.

Sincerely,

Tina Senfter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed August 18, 2014

We just spent 6 nights at the hotel and it was FANTASTIC! The staff were extremely obliging and although the rooms are not very large they are beautifully decorated with undoubtedly THE BEST shower I have ever experienced ANYWHERE. The linens and towels were even better than one would expect in a 5* hotel and we also appreciated the fluffy duvet on the beds. Our rooms were always kept spotlessly cleaned.

A small fire affected the a/c system for 2 nights, but the staff did their best to make us comfortable. My only gripe was the limited number of English channels on TV. The free internet was fast enough and the location opposite the Gendarmenmarkt was extremely central.

Would definitely stay here again

  • Stayed August 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Hilton954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review, August 20, 2014
Dear guest,

thank you so much for your very positive feedback. I highly appreciate your comments and I would like to personally thank you for having taken the time to share your experiences from your recent stay at the Sofitel Berlin Gendarmenmarkt.
Moreover I am pleased to read that our modern Luxury room with the soothing MyBed concept and exquisite bathroom make your stay an unforgettable experience.

Thank you once again for sharing your experience, and we hope to welcoming you very soon again in Berlin or at any other Sofitel Luxury Hotel.

Sincerely,
Tina Senfter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Berlin Gendarmenmarkt

Property: Sofitel Berlin Gendarmenmarkt
Address: Charlottenstrasse 50-52, 10117 Berlin, Germany
Location: Germany > Berlin > Mitte
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#21 Spa Hotel in Berlin
#22 Business Hotel in Berlin
#30 Family Hotel in Berlin
#33 Romantic Hotel in Berlin
#39 Luxury Hotel in Berlin
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Berlin Gendarmenmarkt 5*
Number of rooms: 92
Official Description (provided by the hotel):
The boutique and designer Hotel Sofitel Berlin Gendarmenmarkt is considered to be one of the most elegant addresses in the heart of the bustling capital. The small, unique boutique hotel, with 70 rooms and 22 suites designed by Harald Klein, combines minimalist Cocoon design with unique details, such as the play of light and shadow and of glass and black marble. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Cheap Tickets, Agoda, Travelocity, ACCOR and Jetsetter so you can book your Sofitel Berlin Gendarmenmarkt reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Berlin Gendarmenmarkt Hotel Berlin
Accor Berlin Gendarmenmarkt
Berlin Sofitel

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