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“Pricey but unrivalled luxury!!!!”

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Sofitel Berlin Gendarmenmarkt
Ranked #46 of 634 Hotels in Berlin
Certificate of Excellence
Level Contributor
63 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Pricey but unrivalled luxury!!!!”
Reviewed August 20, 2013

Wow!!! Probably the finest hotel I've ever stayed in. Got a deal on one of the comparison websites resulting in less than half the normal cost but in all honesty even full price would've been worth it! Fantastic room, view and decor (Hermes toiletries!). The most fabulous bed I've ever slept in and breakfast was an absolute feast. The location was perfect in this upmarket section of Berlin and I can't wait to go back there. Visiting Berlin was an unforgettable experience - staying at this hotel was the icing on the cake!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Soraya99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review, August 25, 2013
Dear guest,

Thank you for choosing Sofitel Berlin Gendarmenmarkt.

It is a pleasure to read how much you enjoyed your stay with us. It is our most important goal to make each guest’s stay a special one with our best quality of service and offers. Thank you for appreciating our efforts.

It would be great to welcome you again soon.

Sincerely,
Tina Senfter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (141)
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Linlithgow, United Kingdom
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed August 20, 2013

Fantastic hotel just a 10 minute walk in any direction to sights such as the Brandenburg Gate, Berliner Dom, Checkpoint Charlie and the Reichstag. Staff are very helpful and attentive. Rooms serviced well and our Luxury room had everything we needed. Would definitely return.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lisagreen789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review, August 25, 2013
Dear Guest,

Thank you for choosing Sofitel Berlin Gendarmenmarkt on your visit to Berlin. We are happy to know that you enjoyed your time during your stay. We also thank you for the positive review of our hotel.

We hope to see you again on your next visit to Berlin.

Sincerely,

Tina Senfter
GeneralManager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 11, 2013

The hotel is located at a beautiful prestigious area without compromising convenience as the metro station is steps away. The room I booked was the junior suite equipped with a lovely Nespresso machine and Hermes toiletries,however it didn't have a bath! Nonetheless the service of the staff was impeccable, especially the room service.

Room Tip: Junior suite!
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Garbo C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review, August 25, 2013
Dear Guest,

Thank you very much that you took the time to comment your stay at the Sofitel Berlin Gendarmenmarkt.

I am particularly proud to read that our team’s service level matched your expectations. I will of course pass the feedback over to my team.

Thank you for sharing your experience, and we hope to welcoming you very soon again in Berlin or at any other Sofitel Luxury Hotel.

Sincerely,

Tina Senfter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coventry, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 5, 2013

Like any other European capital city, Berlin tends to be on the expensive side and this is reflected in the price of the hotel rooms but we got a 3 nights for 2 deal, which helped. Our Superior room was excellent and compared well with the only other Sofitel we've stayed in, which was in Rio and is considered one of the best hotels in that city. We did have a problem with WiFi in the room at first but the Reception staff wouldn't give up until we got a connection that same evening. Overall, the service was first rate and all the staff were cheerful, friendly and helpful. We wish we could have stayed longer!

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
2 Thank Josiesensei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review, August 25, 2013
Dear guest,

Thank you for choosing Sofitel Berlin Gendarmenmarkt.

It is a pleasure to read how much you enjoyed your stay with us. It is our most important goal to make each guest’s stay a special one with our best quality of service and offers. Thank you for appreciating our efforts.

It would be great to welcome you again soon.

Sincerely,
Tina Senfter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
132 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed August 4, 2013

As expected, our 4 nights spent at the Sofitel Berlin was perfect.

From the time we showed up (used valet parking) to the time we left, all of our requests were swiftly responded with true willingness and a desire to help. Check-in was hyper efficient.

We took a suite which had a view on the Gendarmenmarkt, and the suite was huge. It had a king size bed, a sitting area, a desk area, and a beatiful bathroom including walk-in shower.

During the week, the staff was always very responsive and always asked if everything was OK.

Check-out was hyper efficient and the car arrived within 5-6 minutes (very fast).

Of course, you pay for this level of pampering, but the staff clearly delivers. The management is doing a good job.

Thank you for the week !

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BenitoMontreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review, August 13, 2013
I thank you for your detailed, very personal feedback.

I was extremely pleased to read the summary of your comment in such words of praise. We genuinely put a lot into exceeding our guests expectations and I am truly glad to hear that we have achieved our aim with you.

Thank you for recommending us so well.

We look forward to your next stay.

Au revoir,

Tina Senfter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Berlin Gendarmenmarkt

Property: Sofitel Berlin Gendarmenmarkt
Address: Charlottenstrasse 50-52, 10117 Berlin, Germany
Location: Germany > Berlin > Mitte
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#21 Spa Hotel in Berlin
#22 Business Hotel in Berlin
#30 Family Hotel in Berlin
#33 Romantic Hotel in Berlin
#39 Luxury Hotel in Berlin
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sofitel Berlin Gendarmenmarkt 5*
Number of rooms: 92
Official Description (provided by the hotel):
The boutique and designer Hotel Sofitel Berlin Gendarmenmarkt is considered to be one of the most elegant addresses in the heart of the bustling capital. The small, unique boutique hotel, with 70 rooms and 22 suites designed by Harald Klein, combines minimalist Cocoon design with unique details, such as the play of light and shadow and of glass and black marble. ... more   less 
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Also Known As:
Sofitel Berlin Gendarmenmarkt Hotel Berlin
Accor Berlin Gendarmenmarkt
Berlin Sofitel

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