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“Great location, value for money, and comfort!”

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Sofitel Berlin Gendarmenmarkt
Ranked #52 of 635 Hotels in Berlin
Certificate of Excellence
Reviewed February 20, 2013

  • Stayed: February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank 04mes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this reviewResponded March 2, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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532 - 538 of 1,486 reviews

Reviewed February 20, 2013

I stayed at the Berlin Sofitel during the Berlinale this year . I found the location of the hotel excellent near lots of shopping ( Les Galleries Lafayettes is right behind it) and some terrific high end restaurants that offer fine dining experiences. The resto at the hotel was also very good but the food was quite heavy for the North American palette. The rooms were very clean but quite small - its okay if you don't plan to be in the room too long - i would have like something just a little bigger. The staff was attentive and room service was prompt and efficient. ( coffee arrived in less than 5 minutes! a record!) When i asked for someone to come and help me with my bags - they sent up the young lady at the reception desk - this unnerved me a little and i ended up loading the heavy bags on the trolley myself.

  • Stayed: February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Thank penny m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this reviewResponded March 2, 2013

Dear guest,

We very much appreciate your comments regarding your stay at Sofitel Berlin Gendarmenmarkt. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
In addition it is a pleasure to read that the room service met your expectations and we hope your next visit will be as pleasant as the previous one.

Thank you again for sharing your experience, and we hope to welcoming you very soon again in Berlin or at any other Sofitel Luxury Hotel.

Sincerely,
Tina Senfter
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 18, 2013

This is an absolutely lovely new hotel in the Gendarmenmarkt. The hotel is built to a high standard, and the staff are absolutely lovely. Every single staff member was friendly, helpful, and simply focused on making our stay as comfortable and pleasant as possibly. I recommend this hotel very highly.

Room Tip: For a special treat, book a room with a view of the Gendarmenmarkt
See more room tips
  • Stayed: February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Oversetter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this reviewResponded March 2, 2013

Dear Guest,

We very much appreciate your comments regarding your stay at Sofitel Berlin Gendarmenmarkt. It is always a pleasure to receive positive feedback.

I will share your comments with our Ambassadors. I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Tina Senfter
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 13, 2013

Like much of this part of Berlin, the hotel is new and nice. It looks over the plaza with its rebuilt replicas of antique buildings. The area is the now the civic and downtown center of Berin, walking distance form Museum Island and full of high end restaurants. It is a safe area, clean and secure. A good place for business travelers and a good place to start your exploration of the new Berlin. It is a very nice modern hotel, but as such it suffers a bit from modern hotel thin walls and floors. Several times I could hear guests next door, enough so I had to wear earplugs. But that is the problem with modern travel. You need them now and then. We were there for nearly a week and enjoyed the staff and the great views, the steam and sauna, and free wifi!

Room Tip: We had a suite with a nice little balcony way up high. Loved it.
See more room tips
  • Stayed: February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
1  Thank Patrick63PaulaToo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this reviewResponded February 15, 2013

Dear Guest,

We very much appreciate your comments regarding your stay at Sofitel Berlin Gendarmenmarkt. It is always a pleasure to receive positive feedback.

I will share your comments with our Ambassadors. I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Tina Senfter
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 12, 2013

  • Stayed: February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank carrotman59
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this reviewResponded February 15, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed January 17, 2013

Perfect location close, only a short stroll to the museum island. Lots of shopping and dining around. There is a spa zone on the top floor, but there is no swimmign pool. Room service was quick enough. Hermes shampoo and soap!

  • Stayed: September 2012, traveled solo
    • Value
    • Rooms
Thank LINDA M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this reviewResponded January 19, 2013

Dear Guest,

We very much appreciate your comments regarding your stay at Sofitel Berlin Gendarmenmarkt. It is always a pleasure to receive positive feedback.

I will share your comments with our Ambassadors. I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Tina Senfter
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 13, 2013

  • Stayed: December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Stobinator
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this reviewResponded January 17, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Sofitel Berlin Gendarmenmarkt

Address: Charlottenstr. 50-52, 10117 Berlin, Germany
Location: Germany > Berlin > Mitte
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#22 Business Hotel in Berlin
#22 Spa Hotel in Berlin
#33 Romantic Hotel in Berlin
#43 Luxury Hotel in Berlin
Price Range: $137 - $357 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Berlin Gendarmenmarkt 5*
Number of rooms: 92
Official Description (provided by the hotel):
The boutique and designer Hotel Sofitel Berlin Gendarmenmarkt is considered to be one of the most elegant addresses in the heart of the bustling capital. The small, unique boutique hotel, with 70 rooms and 22 suites designed by Harald Klein, combines minimalist Cocoon design with unique details, such as the play of light and shadow and of glass and black marble. ... more   less 
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Also Known As:
Sofitel Berlin Gendarmenmarkt Hotel Berlin
Accor Berlin Gendarmenmarkt
Berlin Sofitel

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