We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (494)
Filter reviews
494 results
Traveler rating
67
166
168
60
33
Traveler type
Time of year
LanguageAll languages
More languages
67
166
168
60
33
Show reviews that mention
All reviewstram stopstasi museumihg memberbudget hotelfront officehuge hotelbooked this hotelnight's sleepthe hotel is cleanhotel lobbytwin roommin walkstopstransport
Filter
Updating list...
161 - 166 of 494 reviews
Reviewed July 22, 2012

Really easy to get from the hotel to central Berlin and you can buy day cards for the public transportation at the reception.

  • Stayed: July 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
Thank Andaje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 19, 2012

I stayed at this hotel while on business. it is a good value for the money but doesn't offer much as far as atmosphere.

Pros
- Room was inexpensive and clean. Overall the property is clean as well
- Rooms are large
- Multiple restaurant / bars on site. This is a positive as there isn't much within walking distance. The food and drinks were moderately priced
- Staff spoke English and was very helpful
- Business area has free computers with a printer to plan out maps or activities
- Train station was nearby, about half a mile walk. Ride is about 20 minutes to the city center
- Beer is cheaper than bottled water in the vending machines, lol

Cons
- A little removed from the city center and most of the sites you want to see on a trip to Berlin. All can be accessed by train though.
- Not much to eat close by off site. Avoid the little food stand by the train station. i got adventurous one night and ate there. i watched the cook push a fly into one of the spreads rather than pick it out
- Internet is not free, but was given to me as a courtesy which was nice
- Rooms, while large, are pretty nondescript. The bathrooms are modern and nice

Overall i would say this property is a decent value for someone staying outside the city. If you have family or don't care to walk to the train, there are better areas to stay closer to the action. I was there on business in the area and didn't mind the hike up the hill to get to the train, and the cost savings was worth it for me. The closest thing of interest would be the Stasi Museum, but not much else. The bar downstairs seems to attract some local crowd which keeps it lively on Friday or Saturday nights.

Room Tip: There is a supermarket located underground on the corner across from the train station if you want to get food to bring back to your room.
  • Stayed: July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Robert R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 23, 2012

Positives:
1. Cost 2. Neat Clean big rooms 3. Good Breakfast.
Negatives:
1. Far away for the touristy center of berlin 2. Extreme Slow room service 3.Cant handle big groups 4.Wifi(room,Lobby)is not free 5. Reception is very slow, needs Training.
stay in this hotel if you are on a business tour to nearby areas, as a tourist i personally wont prefer this hotel.

  • Stayed: May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SamsTravelogy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 8, 2012

Dear SAUMYA192,

We appreciate your review of our property as this will give us guidance on how to improve guest satisfaction. Please accept my apologies for the issues you experienced during your stay. Rest assured these issues will be looked into. We hope that you give us a chance to change your perception of our hotel.

Sincerely,

Irish V.
Case Manager
IHG Care

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 27, 2012

The Holiday Inn is in a good location in Berlin and very near to public transport to get yo uarround. The hotel is clean and the rooms are nice. The public area's are a bit poor i.e. the bar area and restaurant are not very atractive to stay however arround the hotel are plenty of alternatives so that do's not have to be a problem. What is a bit of a problem is that he hotel has ONLY ONE elivator and in themorning that is a bit of a pain if you need to get down from the 7th floor with your luggage. As for the rooms as k for a room at the back as the rooms in hte frond can be a bit noisy form passing trains. Last but not least the hotel has no airco so it might get a bit warm in the summer

Room Tip: Ask for a room at the back as the frond rooms are bit noisy due to passing trains and the hotel has no airco so the frond rooms might get very warm in the summer
  • Stayed: March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Moher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 25, 2012

Hotel is located on Alexandra Platz and close the the tram station. basic Service with courteous service is lacking... i hope they improve. was staying in 114 and every time we opened the room there was a smell reported to front desk, i stayed for 4 days and the smell did not go.

  • Stayed: March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Bhargava-Anshul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Berlin City East, responded to this reviewResponded April 27, 2012

Bhargava-Anshul,

Thank you for your recent stay, and providing feedback. We are sorry to see you were not fully satisfied with the service and accommodations received. It is IHG's goal to consistently provide superior service and accommodations and your comments are very important to us. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Ben J
IHG Care

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews