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“Clean, comfortable, good-value hotel in good location with top staff” 4 of 5 bubbles
Review of Mercure Hotel Berlin Zentrum

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Mercure Hotel Berlin Zentrum
Ranked #195 of 633 Hotels in Berlin
GreenLeadersSilver level
London, United Kingdom
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Clean, comfortable, good-value hotel in good location with top staff”
4 of 5 bubbles Reviewed January 3, 2013

We stayed in this hotel for five days over New Year, 28th December 2012 to 2nd January 2013.
Location: Less than 5 minutes walk to either of 2 U-Bahn, Nollerndorfplatz or Wittemburgerplatz. Ten minutes walk to the Kurfurstendamm and great shopping. Fifteen minutes walk to the Tiergarten or Zoo. Perfect location for the gay district, with plenty of bars and restaurants.
Rooms: Very clean and comfortable, but very small; just enough room to walk around the bed. Beds are very comfortable. Free wi-fi available but only one person in the room can use it at a time. Cable TV, but the only channels available in English were BBC World News or CNN; no entertainment channels in English. Very good bathroom (wetroom).
Breakfast: Available 7.00 to 11.00 a.m. which is great, and they keep on replenishing right up till 10.45 a.m. Usual German breakfast: 4 different hams, 4 different cheeses, boiled eggs, crudites, different rolls and breads, yoghurts, cereals, limited hot dishes: 2 per day ranging from ratatouille, scrambled eggs, small sausages or bacon, fried eggs on request, non-stop coffee and orange juice, very little in the way of fruit.
Staff: Absolutely fantastic, without exception, including reception staff, night porters, breakfast staff and cleaners; always friendly, polite and helpful.
Comfortable bar area.
Would recommend this hotel as a clean, comfortable, good-value budget hotel in a good location.

Room Tip: Avoid rooms ending with 01 or 02 as these are adjacent to the lifts.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kiwiguyz69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CastorBerlin, Manager at Mercure Hotel Berlin Zentrum, responded to this review, January 6, 2013
Dear Guest,

many thanks for your nice feedback. Fine that you have had a nice stay during New Year and enjoiyed the hotel and Berlin.

Look forward to welcome you again

Your
Hotel
Mercure Hotel Berlin an der Urania
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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585 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Lund, Sweden
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed December 13, 2012

The rooms are small, the windows are barely visible, The bathroom is a little sparse.The bed is too hard.
The dining room has too few staff. Tables can not be kept clean.Too few dining table in a too litle space relation to guests. Lack of refills of food.
The hotel is recommended for those who only sleep there and not have a claim to quality. It is very centrally located close to such KA-DE-WE but there are many other hotels around the same price range.

  • Stayed December 2012, traveled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank janos2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CastorBerlin, Manager at Mercure Hotel Berlin Zentrum, responded to this review, January 6, 2013
Dear Guest,

thank you for your nice review. It is a pleasure for us to welcome you again as soon as possible.

Your Mercure Hotel Berlin an der Urania
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed November 15, 2012

Myself, my partner and two friends recently stayed at Hotel Castor de Vine for the weekend. Upon arriving a couple of hours early for check-in, we were advised that there was no problems in doing this, and were handed the keys to one room straight away, and had a mere ten minute wait for the other. With a fantastic hotel bar, which is both comfortable and cheaply priced, we were directed there, until the very happy and friendly lady from the check in desk brought us over the key. This hotel is brilliant, and in an ideal location for the old gay district of Schoneberg. The beds were very comfy, and the complementary filter coffee pads, were an absolute treat. There's no packed of freeze dried coffee sachets in this hotel!!
I would definitely recommend this hotel, and will certainly be staying here again during my next trip to Berlin.

Thanks for making our stay perfect.
P.s. they make the most amazing sex on the beach cocktails!!

  • Stayed November 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KarlaT77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CastorBerlin, Manager at Mercure Hotel Berlin Zentrum, responded to this review, November 18, 2012
Dear Guest,

thank you for your wonderful feedback.

We are looking forward to welcome you again.

Best regards

Your
Hotel Castor the Vine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lyon, France
Level Contributor
192 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
3 of 5 bubbles Reviewed November 3, 2012 via mobile

Comfortable hotel well located for tourism with free wifi. Breakfast is limited, no fitness room unfortunately, but good price.
A good choice for limited budget and short stay in Berlin.
Room are clean and comfortable, quiet.

  • Stayed November 2012
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TCARBONNEL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CastorBerlin, Manager at Mercure Hotel Berlin Zentrum, responded to this review, November 5, 2012
Dear Guest,

thank for yoaur nice Feedback.

We look forward to welcome you very soon again.

Many regards

Your Hotel Castor the Vine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cork, Ireland
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed October 8, 2012

Its location is very good in Berlin, generally a quiet area with plenty of Bar's , Restaurants and specialized shops around. We booked the superior room for 4 days with breakfast. It is rated as a 4 star but it is certainly not. I would deem it 3 star+. Staff all over were most pleasant and accommodating. Downstairs the bar / breakfast area is comfortable. Breakfast is more than adequate and selection is good. However they overcook the scrambled eggs all the time. All the upstairs rooms are certainly on the small side. The superior room has a more modern bathroom but the shower area is far to small. Toiletries are scarce and € 5.50 for a small bottle of still water in the room is far too overpriced. Beds might require upgrading soon. No in-house movies which is a shame as English speaking channels total 2. Room rate was reasonable and my overall experience was good . I will recommend and return.

Room Tip: Select a superior room for that little bit more comfort.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Dromod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CastorBerlin, Manager at Mercure Hotel Berlin Zentrum, responded to this review, October 11, 2012
Dear Guest,

thanks for your feedback.

hopefully you join us next time again

many regards

Your Hotel Castor the Vine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New york
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed October 7, 2012

We were very pleased with the quality and cleanliness of the room, but I don't think it is a four-star hotel because typically there was only one person at the front desk. It was a very busy hotel and often there was a line of two or three customers waiting at the desk for help.

The hotel is also an 8 to 10 minute walk to the nearest subway station.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Trippy406
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed October 2, 2012

We stayed in a superior room for six nights. There was not much difference from the standard room rate. Nice room with air conditioner and good sized bathroom with good shower.. Staff at the front desk and restaurant were also very good. The beds I did find to be hard, and the duvet would have been good for a room where the temperature was below freezing. We removed the duvets from their slip covers and slept under just the slip covers. I still much prefer a bed with regular sheets, blanket and bedspread

Room Tip: Would recommend the superior rooms
See more room tips
  • Stayed September 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank wesco1951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CastorBerlin, Manager at Mercure Hotel Berlin Zentrum, responded to this review, October 11, 2012
Dear Guest,

thanks for your feedback.

hopefully you join us next time again

many regards

Your Hotel Castor the Vine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Hotel Berlin Zentrum

Property: Mercure Hotel Berlin Zentrum
Address: Fuggerstr. 8, 10777 Berlin, Germany (Formerly Hotel Castor)
Phone Number:
Location: Germany > Berlin > Schoneberg
Amenities:
Bar / Lounge Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Room Service
Hotel Style:
#25 Green Hotel in Berlin
#166 Romantic Hotel in Berlin
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Hotel Berlin Zentrum 3*
Number of rooms: 78
Official Description (provided by the hotel):
Just a few minutes by foot from the department store KaDeWe, Bikini Berlin and the famous Kurfurstendamm, our exceptionally friendly hotel is located rigth in the centre of the German capital. Berlin`s City West district, with its trade fair ground and numerous tourist attractions, is close at hand, as is the eastern part of the centre, where the famous Potsdamer Platz and the government buildings are located. Our 3-star hotel offers you 78 non-smoking rooms. Whether Standard, Superior or Privilege, all of our rooms are equipped with a flat screen TV, a free coffee/tea station and free Wi-Fi. Our extensive breakfast buffet has something for every taste. Visit our bar The Vine, open from 6pm to 1am, where you can take a break from shopping or get yourself in the mood for a night out with friends over a drink. We also serve snacks! Our friendly and competent hotel team is happy to help you 24 hours a day. ... more   less 
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Also Known As:
Scandotel Castor Hotel Berlin
Scandotel Castor Berlin

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