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“A good stay”

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Hotel Crowne Plaza Berlin City Centre
Ranked #86 of 634 Hotels in Berlin
Certificate of Excellence
Reviewed January 23, 2013

I arrived at this hotel with no luggage for a two day business stay, the luggage was lost by the airline. The staff were extremely helpful with advice about where I could purchase certain items. The restaurant was a bit expensive, but the steak was good. The lounge food was excellent value for money. The room was nice, a bit tired, but clean. The five plus TV stations in English was a real bonus. I didn't get to try the gym/pool this time but will next.

  • Stayed: January 2013, traveled on business
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Thank davcol_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gregor_Linhart, Manager at Hotel Crowne Plaza Berlin City Centre, responded to this reviewResponded November 2, 2016

Dear guest, thank you for staying with us and for sharing your experience,
kind regards,
Gregor Linhart
Crowne Plaza Berlin City Centre

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,022 - 1,028 of 2,385 reviews

Reviewed January 19, 2013

This is a clean, updated hotel in a good location. My only complaint is that my room was fairly cramped. My stay included breakfast and there were plenty of choices. The staff were polite and spoke English. There's a cute bar in the lobby. The zoo is an easy walk, as is the U-Bahn and the Kaufhaus Des Westens (with an amazing top floor of gourmet food). You can't really go wrong staying here.

  • Stayed: January 2013, traveled on business
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Thank Saarita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gregor_Linhart, Manager at Hotel Crowne Plaza Berlin City Centre, responded to this reviewResponded November 2, 2016

Dear guest, thank you for staying with us and for sharing your experience,
kind regards,
Gregor Linhart
Crowne Plaza Berlin City Centre

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 18, 2013

Crowne plaza Berlin is located in the western part of the city a perfect location in terms of proximity to the street Kodam, and in terms of access to all parts of the city. The hotel's name speaks for itself to anyone who knows the network "
Crowne Plaza "
Excellent and well-equipped rooms .Service attitude and kindness of the hotel staff was remarkable. Dining room clean and tidy.
Excellent breakfast and very tasty and includes several types of cheese, eggs, vegetables, breads, jams, pancakes, sausages, yogurts of various species, fruit, excellent coffee, juices and pastries.
Walking distance of 3 minutes from the metro station Wittenbergplatz and KA DE VE .
The hotel is a 20 minute drive from the airport tagel. That access roads to and from excellence.
I highly recommend the hotel

Room Tip: Before arriving at the hotel I would recommend to send a mail requesting a double bed
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  • Stayed: December 2012, traveled as a couple
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Thank ronmish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gregor_Linhart, Manager at Hotel Crowne Plaza Berlin City Centre, responded to this reviewResponded November 2, 2016

Dear guest, thank you for staying with us and for sharing your experience,
kind regards,
Gregor Linhart
Crowne Plaza Berlin City Centre

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 10, 2013

We stayed at this Hotel for 7 nights mid December to catch the Christmas markets in Berlin. Although the evening meal was excellent, it was very expensive so we chose to eat out most evenings. The breakfasts were not as varied as in other Crowne Plaza hotels previously visited. The room, swimming pool and friendliness of staff were very good.

  • Stayed: December 2012, traveled as a couple
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Thank Ruth L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gregor_Linhart, Manager at Hotel Crowne Plaza Berlin City Centre, responded to this reviewResponded November 2, 2016

Dear guest, thank you for staying with us and for sharing your experience,
kind regards,
Gregor Linhart
Crowne Plaza Berlin City Centre

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 8, 2013

We stayed for two nights over Christmas and New Year.
Excellent stay, Excellent postion in Berlin. Resturant is expensive, however we did eat at the hotel the first evening and ordered the roast beef which along with the service staff was splendid.
The room was a standard room, clean comfortable and warm.
Recommend staying here, and will use this hotel again.
17 to 18 Euros taxi from Tegel. In the heart of the shopping area, and some good cafe's, along with the bus stops within walking distance.
I think youd have to be very choosey to find a better hotel.

Room Tip: turn the aircon off and open the window as it can become very dry.
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  • Stayed: January 2013, traveled as a couple
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1  Thank Jack R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gregor_Linhart, Manager at Hotel Crowne Plaza Berlin City Centre, responded to this reviewResponded November 2, 2016

Dear guest, thank you for staying with us and for sharing your experience,
kind regards,
Gregor Linhart
Crowne Plaza Berlin City Centre

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 5, 2013

Just returned from there. May we've got used to very good hotels so we were disappointed a little as so as the hotel is certainly very good 3-star hotel but not the 4-star one.
1. Double room is with all essential amentities and facilities but is small and bathroom is used too much. I appreciate the possibility to choose between 5 different types of pillows and the bed was very convinient. The room was rather hot and we slept with open window. Our room had backside view and was quiet.
2. Breakfast is variety of food but every day it is the same set and no cakes or some sort of cookies so if you or your kids like sweets... forget.
3. Location. The big advantage of this hotel is location of course. It is in 5-minute walking distance from the s-bahn (only 35-minutes from the airport) and undeground station. It is possible to get the main attractions even by foots but we used bus, i recommend it more then metro or s-bahn. Bus#100 and in 10 minutes you are near Reichstag, 15 minutes from alexanderplatz.
4. Wellness. I choose this hotel because of swimming pool and gym. Pool is very small and overcrowded, gym - not much choice of machines.
5. Service - I don't like room cleaning at all, service in restaurant is professional and good, reception is not extremely friendly, but it seems that it is the problem of the germany.
So my opinion about this hotel - it is good if you want to sleep there only and if you have special price offer, but don't expect too much.

  • Stayed: January 2013, traveled with friends
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Thank Ksenia_aka_DJSnow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Hotel Crowne Plaza Berlin City Centre, responded to this reviewResponded December 3, 2013

Dear Ksenia_aka_DJSnow,

Thank you for providing us with a very considerate review and thank you for staying with us. I am pleased you liked the location of our hotel. However, I would like to apologize for any inconvenience the room conditions may have caused you. I have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually.

Once again, thank you for your feedback.

Sincerely,

Janice A
Case Manager
IHGCare

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Reviewed January 4, 2013

The hotel itself is definitely 4 star, and typical Crowne Plaza Standard ( I stayed at Crown Plaza in Dubai 2 weeks prior) When on holiday I am not too concerned about the hotel room, as I do not spend much of my time in the hotel, it must however be clean and in good order, furniture does not have to be new and modern, however it should not be tatty. This hotel managed to tick all those boxes. We did however find the room extremely hot, (this is coming from a person who lives in the Middle East). We turned off all the heating in the room and still found we needed to open a window, during December (Mid winter) On the first night we received one bottle of complimentary water, the next 4 nights, nothing? The location is very good, literally 30 second walk to a street with all the branded stores, and huge department stores. Staff are not overly friendly, however I did not find them rude either. The is not much of a choice in restaurants, only one I think, which is extremely expensive, HOWEVER the food was brilliant, the best short rib I have ever eaten.

  • Stayed: January 2013, traveled with family
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Thank Powder1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Hotel Crowne Plaza Berlin City Centre, responded to this reviewResponded August 1, 2013

Dear powder1000,

Thank you for taking the time to complete a review on your stay. I am pleased you liked the location of our hotel. I'm sorry to see you received service that was less than satisfactory. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Sincerely,

Janice A
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Crowne Plaza Berlin City Centre

Address: Nuernberger Strasse 65, 10787 Berlin, Germany
Phone Number:
Location: Germany > Berlin > Schoneberg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#32 Spa Hotel in Berlin
#34 Family Hotel in Berlin
#67 Luxury Hotel in Berlin
#72 Business Hotel in Berlin
#88 Romantic Hotel in Berlin
Price Range: $57 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Crowne Plaza Berlin City Centre 4.5*
Number of rooms: 423
Official Description (provided by the hotel):
The Hotel Crowne Plaza Berlin City Centre is located in the center of Berlin only a few steps away from the famous boulevard Kurfuerstendamm, the well-known department store KaDeWe, the Kaiser-Wilhelm-Memorial Church and the Zoological Garden. The Crowne Plaza Berlin City Centre with 423 comfortably appointed rooms including 11 suites, provide all the comforts. Non smoking floors and accessible rooms as well as a 24-hour room service and a business center are also available.The wellness area in the Crowne Plaza Berlin City Centre with indoor pool, sauna, solarium, extensive offers of massage and a fitness section with a wide variety of endurance and and weight-lifting machines are suited to accomodate guests needing to relax. The Wilson's restaurant with its international cuisine pampers the discerning gourmet with culinary delights. In the beer pub Pinte savoury regional dishes are served. The Kemmons Bar offers a variety of cocktails and snacks. 14 Meeting rooms including the conference center with natural lighting and an integrated ceiling height of 4,50m can accommodate functions up to 1.000 Delegates. W-LAN/High Speed Internet Access are available in all areas of the Crowne Plaza Berlin City Centre. ... more   less 
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Also Known As:
Hotel Crowne Plaza Berlin City Berlin
Crowne Plaza City Center
Crowne Plaza Berlin
Hotel Crown Plaza Berlin
Crown Plaza Berlin

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