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“Excellent all-round hotel”

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H2 Hotel Berlin Alexanderplatz
Ranked #123 of 634 Hotels in Berlin
Certificate of Excellence
Clackmannan, United Kingdom
Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Excellent all-round hotel”
Reviewed January 15, 2014

Staff very helpful and friendly. Room modern, very comfortable and quiet even although it overlooked the main road. Free Wi-Fi in room. Breakfast was included in the hotel price and the food provided was plentiful and tasty. Although it appeared to be very crowded at breakfast time (we stayed there 29 and 30 Dec) we had no problem in finding somewhere to sit and eat. Hotel is within walking distance of many of the main tourist attractions. It is also on the bus route from Tegel airport. I think the fare was 2.40 euros and the bus stops about 200m from the hotel. It is also handy for the trams, underground trains and there is a taxi rank outside the hotel. It cost 10 euros for a taxi to the Hauptbanhoff station where we caught a train for our two night stay in Dresden. Our return train fare was 35 euros each for the two hour trip. We had a small carriage to ourselves on the journey back to Berlin. You can take the bus or underground to the Hauptbanhoff train station, both are much cheaper than a taxi. Shopping centre very close by although we only went into a major electrical department store. We would definitely stay at this hotel again.

  • Stayed December 2013, traveled as a couple
    • Value
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Helpful?
Thank HClacks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RAMADA-Berlin-Mitte, Online Reputation at H2 Hotel Berlin Alexanderplatz, responded to this review, January 22, 2014
Dear HClacks,
thank you for taking the time for your feedback.
We enjoyed reading that you have had a nice stay with us.
Hope to welcome you again soon!
Your team of the H2 Hotel Berlin Alexanderplatz // Jeannine Apel – Online Reputation
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,273 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (158)
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English first
London, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 13, 2014

I have just returned from an amazing weekend in Berlin with friends. There was four of us who went and stayed 3 nights. The hotel was easy to find and in a good location within a 3 or 4 minute walk to Alexanderplatz station as well as bars, restaurants, shops etc. There is a taxi rank outside if needed also.
We had a quad room which had bunk beds. The beds were comfortable and the duvets very warm. (suggestion ask for more pillows there is only 1 to a bed. This is not a problem and staff are happy to give you extra). Very good shower.
The breakfast that is included is great. There is a good selection including eggs, bread, ham/cheese, cereal, jams, fruit and coffee and juice. All food that we tried was of good quality and there was pleny of it.
Staff at the hotel were very helpful always happy to give recommendations or advice on travel/ train times etc.
Wifi was free and had good reception all the time. Highly recommend the Traditional German Bar next door. Great food, atmosphere and again friendly staff. The beer is good and we had an absolute scream in there.
Would definatly recommend and stay there again!

  • Stayed January 2014, traveled with friends
    • Value
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Helpful?
Thank LucyHorscroft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RAMADA-Berlin-Mitte, Online Reputation at H2 Hotel Berlin Alexanderplatz, responded to this review, January 24, 2014
Dear bguard,
„great experience“ thank you for your feedback and your recommendation.
We loved reading that you have enjoyed your stay with us.
Hope to welcome you again soon!
Your team of the H2 Hotel Berlin Alexanderplatz // Jeannine Apel – Online Reputation
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brno
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed January 12, 2014

I pointed out to hotel stuff that I arrive lately in the night, the answer was quick and correct, staff was young, friendly, and aware of my late arrival.
Room was modern, clean and comfortable, wifi worked well.
On my taste the selection on breakfast buffet was a bit meager for Germany, but location nearby Alexanderplatz makes it a good choice.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Jan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RAMADA-Berlin-Mitte, Online Reputation at H2 Hotel Berlin Alexanderplatz, responded to this review, January 16, 2014
Dear Jan,
thank you for your feedback.
We would have liked to learn more about your experiences. We hope you have had a nice stay with us and that we may welcome you again.
Your team of the H2 Hotel Berlin Alexanderplatz // Jeannine Apel – Online Reputation
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level Contributor
4 reviews
4 hotel reviews
Reviewed January 6, 2014 via mobile

Great location. Very Good but crowded breakfast. A little repetitive on the food choices. Handy bistro on site. Excellent cleaning staff. Tiny rooms, tiny cupboards, ridiculously thin pillows . Not really great value for what you pay.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Boooofy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RAMADA-Berlin-Mitte, Online Reputation at H2 Hotel Berlin Alexanderplatz, responded to this review, January 14, 2014
Dear Boooofy,
we would like to appologize if you experienced our staff as rude. Our staff is often said to be very polite and helpful. That is one of our top priorities. Thank you for your feedback and the chance to improve our service.
We regret that we were not able to meet your expectation and nevertheless hope you have had a nice stay in Berlin.
Your team of the H2 Hotel Berlin Alexanderplatz // Jeannine Apel – Online Reputation
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed December 30, 2013

First time in Berlin and we had a ball, staying at the H2 Hotel was the perfect choice for us. It is ideally located for exploring the city by train, bus or whatever manner you choose. The breakfast is all you can eat and certainly hits the spot. Rooms are clean and functional .... although the pillows are not great, its not a big issue. Staff were excellent, friendly and always willing to help.

Plenty of restaurants and good shops around, we were most impressed by the Munich Beer garden just beside the hotel where we had some great steaks, fine beer and excellent entertainment.

we really enjoyed our stay at the H2 and would love to go back sometime.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dubtone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RAMADA-Berlin-Mitte, Online Reputation at H2 Hotel Berlin Alexanderplatz, responded to this review, January 10, 2014
Dear Dubtone,
“perfect choice” thank you for your compliment and your feedback.
Hope to welcome you again soon!
Your team of the H2 Hotel Berlin Alexanderplatz // Jeannine Apel – Online Reputation
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
2 reviews
Reviewed December 30, 2013

The hotel has a perfect location next the Alexanderplatz. We stayed in a small 4 beds room, but even that we were only Three persons the rooms are small but very clean. Three was not any closet in the room which is the frist time I've ever experinced at a hotel. The wifi didnt work and the not so helpful staff couldt help us. I Asker them a couple of times but they seende angry and not interesting in helping us.

The breakfast was standard and fine.

Would not stay at this hotel again.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christoffer S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RAMADA-Berlin-Mitte, Online Reputation at H2 Hotel Berlin Alexanderplatz, responded to this review, January 8, 2014
Dear Christoffer,
Thank you for taking the time for your feedback.
We are very sorry if our concept did not meet your expectations. On our website as well as in the booking portals our hotel is described in detail and they also provide you with pictures to get an impression of the hotel. Our rooms are all nearly equal in size so we are not able to offer any larger rooms.
We regret that you have experienced our staff this way. They are said to be one of our biggest strength because they are very helpful and polite. Please be assured that we will use your experiences for our regular trainings.
Nevertheless we hope you have had a nice stay in Berlin.
Your team of the H2 Hotel Berlin Alexanderplatz // Jeannine Apel – Online Reputation
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kidderminster, England, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 25, 2013

Excellent location for travellers arriving at Tegel Airport. The airport express bus stops in Alexanderplatz about 250 metres away. Alexanderplatz has both U and S bahn stations as well as several other bus routes. The hotel staff were always friendly and efficient - they responded straightaway to our request for extra pillows and were happy to escort us every day to the (free) safety box located in a room behind the reception. Our room was modern and clean, particularly the bathroom. The WiFi worked fine in our 7th floor room. We overlooked the main road but the traffic noise was barely discernible. The buffet breakfast was varied and of good quality. It wasn't always easy to get a couple of seats but a little patience goes a long way. £264 for 4 nights B & B in a capital city was extremely good value for money.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Humpo1948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RAMADA-Berlin-Mitte, Online Reputation at H2 Hotel Berlin Alexanderplatz, responded to this review, January 7, 2014
Dear Humpo1948,
Thank you for taking the time for your review. “Extremely good value” is a very nice compliment.
We love to hear that you have enjoyed your stay with us and hope to see you again soon!
Your team of the H2 Hotel Berlin Alexanderplatz // Jeannine Apel – Online Reputation
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about H2 Hotel Berlin Alexanderplatz

Property: H2 Hotel Berlin Alexanderplatz
Address: Karl-Liebknecht-Strasse 32a, 10178 Berlin, Germany
Phone Number:
Location: Germany > Berlin > Mitte
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #123 of 634 Hotels in Berlin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — H2 Hotel Berlin Alexanderplatz 2.5*
Number of rooms: 288
Official Description (provided by the hotel):
Our H2 Hotel Berlin Alexanderplatz is located at the most central location in the capital. The "Alex" - Alexanderplatz is the ideal starting point for your city trip. A variety of attractions such as the television tower and the Alexa Shopping Centre you can explore on foot. In a few minutes walk to public transport, to explore highlights such as the Museum Island, the Brandenburg Gate and the Reichstag. Relax in one of our 288 modern rooms with air conditioning, flat screen TV, and bathroom with separate toilet, underfloor heating, rain forest shower and hairdryer. Three-and four-bed rooms are also available. Whether city trip, business trip or attending a trade fair in Berlin - enjoy your stay with our comfort and service. ... more   less 
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