From our experience last year, we decided to go back, we booked an executive room which give you access to the lounge, this hotel atmosphere make you feel at home and part of the family, upon arrival the staff did remember us from last year, and they welcome us warmly. You can see the staff care about your welfare. The difference with Hilton Berlin and other Hilton is they do not treat you as a visitor who comes and will be gone a few days later. And we really appreciate that. Last year experience was excellent but this year was twice as excellent. Using the lounge is a very big advantage, at Hilton Berlin, the choice of snack, drinks, etc is outstanding. Another excellent advantage of Hilton Berlin lounge ‘’they are here to give you service’’ this mean compare to other Hilton if you need to go early or in a rush you can get a coffee to go and take a croissant with you and they will not insist about having to eat and drink in the lounge only. They very understand business and people need and I think this is why so much customer are satisfied with this hotel. The check in is private at the lounge the staff is very professional, attentive, always smiling with every guest and always ready to help you, we have to thank Stephan Oberhofer, Sebastian, Zanda and Rebecca for their outstanding customer service. If you like their service let them know give tip once in a while they work so hard to make customer happy and get you whatever you might need. The hotel now the hotel is located in one of the most beautiful square in Berlin, close to every attraction and most of them are within a walking distance. The room are modern, the swimming pool is great and the service is the top. The hotel restaurant has also table set up outside where you can eat or simply have drink and enjoy. The staffs at the restaurant are very very friendly and nice. It is probably the way it is in Berlin everyone is nice so it make Hilton Berlin a Top choice for travellers. 2 days after we’ve checked out we pick up our car back before heading to another location, Once again we went to the executive lounge and the girl at the desk (we knew her from last year) called the other hotel for us to give approximate time of arrival, we took a coffee and we were on our way. Everything to say that Hilton Berlin is our favorite on every aspect from the check-in to the checkout. Hilton should trained their staff on Hilton Berlin model. We will be back for sure. Thank you.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Orbitz, Travelocity, Hilton EMEA, Cheap Tickets, Expedia, Hotels.com, Priceline, Ctrip TA, TripOnline SA, Cancelon, Hotwire, Agoda, HotelQuickly, getaroom.com and Evoline ltd so you can book your Hilton Berlin reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Berlin Hilton Hotel
- Hilton Hotel Berlin