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“An elegant and grand hotel”

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Hotel Adlon Kempinski
Ranked #13 of 634 Hotels in Berlin
Certificate of Excellence
Reviewed December 14, 2013

My wife and I stayed for 4 nights in the Adlon and highly recommend it. The position near the Brandenberg gate is wonderful with the floodlit gate welcoming us on our arrival and whenever we returned to the hotel after dinner. The public areas of the hotel have old world elegance and grandeur but are also welcoming. The staff were impressive in their attentiveness and friendliness and all spoke English.

Our room was beautiful large and well appointed with an equally well proportioned bathroom and walk in robe. Pillow service was available and the bed was equipped only with a doona, which I dislike. A cover sheet was provided on request but I really wish hotels would automatically provide them. A doona is great if your sleeping without heating but in airconditioning for me they are just too hot.

Breakfast is wonderful and served in 2 locations. It is pricey but the selection and quality is very good. The staff on the concierge are knowledgable and helpful and made various restaurant bookings and recommendations all of which were good.

The gym is equipped with jogging machines and a leg back and abdominal machine. Otherwise it has some light dumbells. It's fine for aerobic workouts but a little limited for anything more. The pool and spa seemed well appointed.

Wifi is free for 2 devices and you can buy faster wifi. This could have been a whole lot easier than it was, as the logo process is fiddly and you have to repeat it every 24 hours.

All in all a great and stylish hotel with great service, beautiful rooms and public spaces and in a wonderful location near to so many major sites.

Stayed: December 2013, traveled as a couple
2  Thank AnAussieAbroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed December 14, 2013

Just back from the Adlon Hotel. It was not my first stay in the hotel. But it was the first time I've got in touch with their Guest Relations. The experience is terrible.

I have found an envelope with the letter, signed by Guest Relations Manager (Anna [--]) informing that Adlon presented me with the bottle of wine, as a valued guest. Nice. But the bottle was not found anywhere in the room. So, what supposed to be a nice personal touch turned to be another bureaucratic procedure, where nobody is actually interested in recognizing the value of the guest.

OK, problems may happen. You would expect Guest Relations Manager (GRM) of Adlon Kempinski would attend you or phone you to apologize personally. That would show that the relations with the hotel's guest is still of value.

Unfortunately, GRM of Adlon preferred to hide behind the backs of the reception staff and telephone operator and not to face upset visitor.

Awfully unprofessional attitude of Adlon's GRM.

  • Stayed: December 2013, traveled on business
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2  Thank AlexTrav7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 13, 2013 via mobile

Modern apartment, very good servis, 2x clean your in 1 day. SPA good, whirpool nice. Internet and new TV Samsung smart TV we had. Good kitchen. Nice view to Brandenburger Tor. Chauffeur service newest bmw 7, mercedes S klasse and bmw 5

Stayed: October 2013, traveled with family
1  Thank adam256
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 12, 2013

We stayed for 4 nights in early December. The room (executive) was superb with a sizeable bathroom, bath and separate shower, separate WC, underfloor heating and good ventilation. Room was a good size, everything worked well particularly wifi. An ipad is supplied.
Breakfast very good, though pretty expensive so try to get a deal which includes this cost.
The hotel concierge was superb when we had a wallwt, containing card and a passport, stolen. They summoned the police to the hotel (very helpful) so that we could report the theft, called all the numbers to cancel cards, and generally soothed our frayed nerves. This level of service, which was mirrored in all other aspects of our stay, was exceptional. I will never stay anywhere else in Berlin. Though the hotel looks expensive you really get what you pay for here.

Room Tip: We saw a number of rooms and they are all good and well sound-proofed. No need to grade up from the...
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  • Stayed: December 2013, traveled with friends
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1  Thank Helenjojo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 9, 2013

I stayed at the hotel last June. I was traveling alone. Sometimes hotel staffs do not treat a single traveler well or give them as nice of a room, but I have to say that the hotel and staff were fabulous! The hotel is absolutely beautiful, staff attentive, efficient and friendly, food great and the location perfect. They treated me like a queen and gave me a fabulous room. I absolutely LOVED this hotel and recommend it highly - I already have to all of my friends!

  • Stayed: June 2013, traveled solo
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1  Thank BSHLosAngeles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 7, 2013

Hotel Adlon is beautiful. The best in Berlin.. As a Leading Hotel member we had continental breakfast including which was so much more than we could eat, a sumptuous delight of breads, pastries, fruit, cheeses and meats..wonderful! A well as free wi-if and a super room, all the staff were attentive, kind and friendly.
The best location and only 30 mins max. to Tegel airport for 20 €. Very enjoyable couple of days.

Stayed: December 2013, traveled as a couple
1  Thank sezy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 7, 2013

Here is an outstanding hotel experience. Wonderful location. Marvelous service. Deluxe suite was sumptuous with restrained good taste in an evocative 20s/30s style.
No compromise for a business hotel , could do business or leisure effortlessly.
Lobby lounge does what any primo city centre hotel absolutely needs to do - provide a platform for the locals to show off their finery.
A wow.

Stayed: November 2013, traveled on business
Thank CalmTraveller75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Adlon Kempinski

Address: Unter den Linden 77, 10117 Berlin, Germany
Phone Number:
Location: Germany > Berlin > Mitte
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Berlin
#3 Business Hotel in Berlin
#8 Spa Hotel in Berlin
#11 Luxury Hotel in Berlin
#14 Romantic Hotel in Berlin
Price Range: $224 - $603 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Adlon Kempinski 5*
Number of rooms: 382
Official Description (provided by the hotel):
Welcome to the Hotel Adlon Kempinski, Berlin’s premier address that has fascinated guests since 1907. Ideally located in the very heart of a vibrant city, right next to Berlin’s famous landmark Brandenburg Gate, this iconic and luxurious hotel exudes the ultimate in style and elegance. The Hotel Adlon Kempinski welcomes guests with remarkable European Flair and heartwarming service. Three restaurants, including the Lorenz Adlon Esszimmer and the stylish Japanese-Thai restaurant Sra Bua by Tim Raue, serve the most demanding palates. With its 9,000 sq-ft spread over three levels, the Adlon Spa by Resense, Berlin’s greatest wellness haven, invites guests to enjoy soul nourishing treatments. Welcome to a living legend. ... more   less 
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Also Known As:
Adlon Kempinski Hotel
Adlon Kempinski Berlin

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