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“Ticked every box.” 5 of 5 bubbles
Review of Adina Apartment Hotel Berlin Hackescher Markt

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Adina Apartment Hotel Berlin Hackescher Markt
Ranked #8 of 633 Hotels in Berlin
Certificate of Excellence
Manchester, UK
Level Contributor
72 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Ticked every box.”
5 of 5 bubbles Reviewed April 29, 2014

Chose The Adina as it was so well recommended on Tripadvisor and it lived up to its expectations and beyond. As everyone has stated its really well situated for everywhere you will want to go. The reception staff were friendly and most helpful (special mention of Sabrina).
The rooms were spacious and beautifully appointed with contemporary fixtures and fittings. The small kitchenette area is more than adequate and we enjoyed having breakfast on the balcony that we had overlooking the city (7th floor).
So much to do and see in Berlin - and this superb hotel helped to make our stay even more enjoyable.
Would certainly recommend it.

Room Tip: 7th and 8th Floor front rooms have balconies!!!
See more room tips
  • Stayed April 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MichaelManchester69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ajost, General Manager at Adina Apartment Hotel Berlin Hackescher Markt, responded to this review, May 1, 2014
Dear MichaelMa, thanks for that brilliant compliment on our hotel and my team, especially Sabrina. I am happy to read that we could even exceed your expectations and you could see for your self, that the reviews are authentic. Glad to see that we took apart of ensuring you a enjoyable weekend in Berlin. We look forward to your return. Kind regards Annette Jost
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,277 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (395)
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English first
Leeds
Level Contributor
83 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed April 28, 2014

Fantastic hotel situated just off the main square. S-bahn is two minutes walk away and Alexanderplatz only a short walk (less than 5 minutes to airport bus stop). Lots of quality restaurants and bars in easy walking distance and very close to shops. Supermarket is just round the corner which is really useful for self catering in the kitchen. We used the kitchen every morning for breakfast as that offered by the hotel bar was extremely expensive. Alternatively there are several cafés near by all offering much cheaper quality food for breakfast.
We arrived in Berlin at 10am on the first day and our hotel room was already ready which was a very welcome surprise as we were able to check in and freshen up after our flight before sightseeing. The staff were really helpful and pleasant throughout out stay.
The internet is very expensive and would expect to receive more than half an hour free internet per room per day.
Room was well equipped and all facilities in the room were of a really good quality. The shower is one of the best I have seen in a hotel. Downside to the room would be only having two single duvets on the bed but not a big issue as only here for 3 nights and the beds were really comfortable regardless.
Didn't have time to use the gym or spa area during our stay but the facilities met expectations.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Sharon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ajost, General Manager at Adina Apartment Hotel Berlin Hackescher Markt, responded to this review, May 1, 2014
Dear Sharon M, thanks for the nice compliments on our hotel. It seems you really made the best of the equipment of our apartment and took the time to explore the location. Hopefully we can welcome you soon back at Adina. Kind regards Annette Jost
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London
Level Contributor
117 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
5 of 5 bubbles Reviewed April 28, 2014

Perfect location. Next to Hackescher Markt station. There is a bakery and supermarket behind the hotel. Its a short walk to the TV tower, Alexanderplatz where the sightseeing buses stop (avoid the live bi-lingual commentary buses; very little of the commentary is in English), Museum Island and the river for sightseeing cruises. Walking tours start at Hackescher Markt next to the station. The staff are friendly and helpful, security is good (room key needed to use the lift) and the rooms are modern, clean, comfortable and well soundproofed. We had a third floor studio overlooking the inner courtyard which was extremely quiet. The kitchenette in the room was more than adequate for breakfast and snacks. There is also a safe in the room. Good sized bathroom. Hackescher Markt has many bars and restaurants and is very lively. The only niggle was that the room Wi-Fi was only free for 30 minutes although it was free in the lobby. The view from the top of the TV tower was great and its well worth booking in advance online to go into the dome of the Reichstag. We would certainly recommend the Adina.

Stayed April 2014, traveled as a couple
Helpful?
4 Thank Hawtrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ajost, General Manager at Adina Apartment Hotel Berlin Hackescher Markt, responded to this review, May 1, 2014
Dear Hawtrey, many thanks for your rating and your detailed review. It is great to read that you enjoyed staying with us and felt pretty secure and also liked the location of our hotel. We look forward to welcome you soon back again. Kind regards Annette Jost
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UK
Level Contributor
134 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed April 27, 2014

Location is just perfect in the heart of Berlin with metro stop just around the corner, lots and lost of bars and restaurants around. Short walk and you have all major sights of Berlin at your disposal.
For self-catering there is fully equipped kitchen in the room and bakery and supermarket just downstairs.

  • Stayed August 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank UKPole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ajost, Manager at Adina Apartment Hotel Berlin Hackescher Markt, responded to this review, April 27, 2014
Dear UKPole, thank you for your lovely feedback.
I am very happy to read that the hotel met all your requirements and that you enjoyed the apartment, the location and your entire stay. It is always a pleasure for us to read positive feedback, a great motivation to us all. I hope to be your host again pretty soon. Best Regards, Carolin Boettcher & team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Middlesbrough, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed April 25, 2014

Fantastic hotel, perfectly placed for Haekescher Markt's many cheap, high quality restaurants, Alexanderplatz's markets, Museum Island - all within walking distance. Stunned by quality of apartment and service.

A word of caution - I would advise you not to use a shuttlebus transfer service ran by a company called 'German Transfer'. In spite of a confirmation email giving us a hotel pick up time of 12.05, it had not arrived by 12.15 so we attempted to phone to ensure the bus was on its way - only to get through to an answerphone in German. We asked the hotel receptionist to phone for us to avoid language problems and she kindly did so (again, excellent service). She was given another number to call, and after doing so was told she would be called back. When this eventually happened, we were informed that the bus was already at Tegel Airport and the driver had simply missed us out - no explanation or apology. They told us to take a taxi to the airport and to forward them the receipt for a refund. By this time we were in real danger of missing our flight and only just made it ager a huge panic. Essentially, they did not provide the service that we had already paid for - how difficult is it to send a bus to a hotel?

Anyway - definitely try the hotel - it's great.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Anonymous212014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ajost, Geschäftsführer at Adina Apartment Hotel Berlin Hackescher Markt, responded to this review, April 25, 2014
Dear Anonymous, thanks for the compliment on the hotel and my team. We are sorry for the problems with the shuttle bus, which you arranged on your own via your booking portal.
For your next stay with us, we would be delighted to arrange this for you with our partners on which we can really rely. Looking forward to your next visit. Kind regards Annette Jost
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bern, Switzerland
1 review
5 of 5 bubbles Reviewed April 24, 2014

Localisation ideal for museum visits. Easy to get there by S-Bahn and U-Bahn und many buses.
Outstanding rich breakfast buffet.

Comfortable room with well equipped kitchen. Room 301 without balcony.
Very calm situation.

Extremely helpful, charming personell.

  • Stayed April 2014, traveled solo
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Niklaus G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ajost, Geschäftsführer at Adina Apartment Hotel Berlin Hackescher Markt, responded to this review, April 25, 2014
Dear Niklaus G, thanks for the great statement. It seems we were the prefect hotel for your tour on the cultural sights of the city and my team made sure you were well looked after. We look forward to you next stay with us. Kind regards Annette Jost
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed April 23, 2014

Stayed here over Easter weekend and I would thoroughly recommend it to anyone visiting Berlin. Our room was a decent size, with a balcony (admittedly only with room for one chair!) and a kitchen at one end of the room. The kitchen was well equipped and extremely useful - there is a supermarket just around the corner and it was a great benefit to be able to make our own breakfasts, snacks for the afternoon etc (we ate out every night for dinner because there were so many nice restaurants around!

My only complaint with the bathroom was that there was nothing to stop the shower (which itself was VERY good) spilling out over the floor, so using the bathroom after someone had had a shower in there was a bit of a damp business!

The staff were also very friendly and helpful, and the sauna and hot tub were a lovely way to relax after a long day's sightseeing.

And it's in a good area - not bang in the middle of the busiest part of town, but still central, and with lots of bars and restaurants and sights within walking distance.

Highly recommended.

Room Tip: Maybe worth asking for an upper floor room?
See more room tips
  • Stayed April 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank 873LisaG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ajost, Geschäftsführer at Adina Apartment Hotel Berlin Hackescher Markt, responded to this review, April 25, 2014
Dear 873LisaG, many thanks for taking the time to write your review. I am happy to read that you liked the equipment of the apartment and the services we do provide. I am sorry regarding the flooding from the shower. We will have another look by our technician, to get this sorted. Again thanks for your comment and recommendation. We look forward to welcome you back soon. Kind regards Annette Jost
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Adina Apartment Hotel Berlin Hackescher Markt

Property: Adina Apartment Hotel Berlin Hackescher Markt
Address: An der Spandauer Bruecke 11, 10178 Berlin, Germany
Phone Number:
Location: Germany > Berlin > Mitte
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #8 of 633 Hotels in Berlin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Adina Apartment Hotel Berlin Hackescher Markt 4*
Number of rooms: 145
Official Description (provided by the hotel):
Adina Apartment Hotel Berlin Hackescher Markt is situated right in the heart of the historic Mitte district, close to Berlins famous Hackesche Hofe area which boasts ancient courtyards and an exciting selection of shops, restaurants and theatres. Other nearby attractions include Red Town Hall, the Berlin Cathedral, Boulevard Unter den Linden, Alexanderplatz and Staatsoper Unter den Linden. The underground and tram are located just minutes walk from the hotel. Berlin Tegel Airport is 25 minutes and Berlin Schoenefeld Airport 40 minutes away by car. ... more   less 
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