After two weeks of traveling around Amsterdam and Germany, the thing that is the most memorable to us about this particular hotel is how invisible we seemed to be to the front desk staff. Our room was very comfortable and very well equipped, the nearby cafes and grocery provided good options for breakfast, and the hotel was very convenient to local transportation. We found it surprising that every time we passed through the lobby, the person at the desk never once looked up to see who was coming and going. From a guest safety standpoint, I think the front desk staff should be very diligent about being aware of who is entering and exiting the hotel, and we did not have a sense of that happening at all. The woman who checked us in was very accommodating, but the woman who checked us out said "Yes?" when we approached the desk, and said not one other word as she checked us out and handed us a receipt - no pleasantries at all- no 'thanks for staying with us' -even though we spoke some German! It's a small thing, perhaps, but this is the hospitality industry, and it was truly a different experience than we had at any other place that we stayed.
- Official Description (provided by the hotel):
- Adina Apartment Hotel Berlin Hackescher Markt is situated right in the heart of the historic Mitte district, close to Berlins famous Hackesche Hofe area which boasts ancient courtyards and an exciting selection of shops, restaurants and theatres. Other nearby attractions include Red Town Hall, the Berlin Cathedral, Boulevard Unter den Linden, Alexanderplatz and Staatsoper Unter den Linden. The underground and tram are located just minutes walk from the hotel. Berlin Tegel Airport is 25 minutes and Berlin Schoenefeld Airport 40 minutes away by car. ... more less
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