We are friends with a couple from Berlin who had dined here before and really enjoyed it. It had just received its 2nd Michelin star so we were very enthusiastic. What a disappointment... my experience at Reinstoff has completely put me off fine dining, which is something I really like to do whenever I’m on a city break.
I have to say that I felt the staff were hired based on their looks rather than a genuine love of food and they were a bit under-informed. They seemed slightly startled when we asked even simple questions.
So to the food. The amuse bouche were delicious and we all looked forward to the arrival of the dishes.
The first course, crayfish, was pretty bland, but we thought the next might be better. No, it got less and less inspired as each course arrived. I had a small piece of fish that was very overcooked. I left most of it and mentioned it to the waitress who smiled and said ‘OK’ as she walked off with it, but didn’t offer to replace it. Then we all had the’ aged’ cheese. It was served far too cold and had about as much taste as the cheapest edam you can buy in Aldi.
On the plus side the petit fours were excellent and they were very generous with the delicious bread.
The young sommelier was unpleasant . We were very open to his suggestions and some of them were Ok but not great. I appreciate that everyone’s taste in wine is subjective so that wasn’t really the issue. It was his utterly contemptuous manner. If he doesn’t like people then he is in the wrong profession.
And I’m sorry, I don’t care how many Michelin stars you have, when the bill is being paid you do not take the credit cards away from the table and process them in a different room - that is not acceptable.
To make up for an evening that left us all poorer and very disillusioned we went to a fabulous restaurant in Prenzlauer Berg the following evening which is ranked 1067th on TA but should be much, much higher which serves wonderful inventive food and has warm, enthusiastic knowledgable staff. My advice would be to go there.